12306 how to transfer to manual customer service?

12306 How to transfer the manual customer service call? First, open the dial pad of the mobile phone and dial 12306 customer service. While listening to the voice, you can open the dial and prepare to select the key of the query item. When passenger service 1 is selected, voice will appear. Press the 0 key for manual service, and then switch to manual service.

Listen to the voice and select the query button. Press 1 for passenger service, 2 for freight service, 3 for express delivery of small parcels, 4 for long-distance railway passenger transport, 6 for commodity trading service, 7 for special food reservation and 8 for military uniforms.

Use 12306

12306 has many uses. 12306 is the only official ticketing platform of the railway, and it is the only channel for passengers to purchase tickets online. It is convenient for many passengers not to go to the railway station to buy tickets, and they can also check the trains and stations on it, which is very useful.

After purchasing tickets, all information related to your ticket purchase will be displayed on 12306APP. The ride date, train number, car seat number and waiting area are all displayed on the APP ticket information sheet. The information of the ticket gate is in the upper right corner of the information sheet.

Customers can check the passenger train schedule, fares, whether the train is late, remaining tickets, ticket outlets, freight rates, vehicle technical parameters and related passenger and freight regulations when logging on the website.