Beijing south railway station manual consultation telephone

The customer service telephone numbers of Beijing South Railway Station are 010-51867132, 010-51867182.

Beijing South Railway Station, located in Fengtai District, Beijing, China, is a special station directly under China Railway Beijing Bureau Group Co., Ltd., which is the third largest railway station in Beijing, with the largest area and the largest number of trains.

Old Beijing South Railway Station was built in 1897. On May, 2006 10, the old Beijing South Railway Station officially began to be closed and rebuilt. On August 1 day, 2008, the Beijing-Tianjin intercity railway was opened and the new Beijing South Railway Station was officially reopened.

As of August 20 17, Beijing South Railway Station has a building area of 320,000 square meters, 24 tracks and 3 platforms 13, including 5 general-speed parking lots and 3 platforms from north to south. The high-speed parking lot is equipped with 12 arrival and departure lines and 6 platforms; There are 7 arrival and departure lines and 4 platforms in the intercity parking lot.

Special purpose

edit

Runqiu service desk

In the elevated waiting hall, the "Runqiu Service Desk" named after Zhang Runqiu, a national model worker, specializes in serving passengers who need help, such as the old, the weak, the sick and the disabled. The service area is equipped with a mother-infant breastfeeding area, a rest area for passengers with mobility difficulties and other rest areas for passengers. "Love Service Area" provides one-stop services such as reservation, pit stop, ticket checking, boarding and pick-up station. Passengers in need can make an appointment through "Beijing South Railway Station" and "Beijing South Railway Station Zhang Runqiu" in Weibo, or call.

Wheelchair reservation

Passengers who get on and off at Beijing South Railway Station can reserve wheelchair service in advance. The China Disabled Persons' Association and the Organizing Committee of the "Rebuilding the Future" charity event donated 10 love wheelchairs to Beijing South Railway Station. The width of the donated 10 wheelchair seat is 43 cm, which is suitable for most disabled people. The overall width is 6 1 cm, which can pass through various train doors to realize barrier-free passage in the carriage. ?

Love wheelchairs are generally placed in the love service area on the second floor of Beijing South Railway Station 16 and 17 in front of the ticket gate. Passengers who need it can collect and use it free of charge, but they need to pay 600 yuan deposit when they take the wheelchair, and they will be fully refunded when they return the car. If necessary, passengers can also ask the staff to accompany them, and the staff will take back the wheelchair, so there is no need to pay a deposit. Staff can push wheelchairs to platforms, bus stations and subway stations in front of Beijing South Railway Station to provide special services for disabled passengers.

Love service

During his stay in Spring Festival travel rush, Beijing South Railway Station launched "Love Service" to help passengers in need. Open a love service hotline; Real name love card docking station; A "love entrance" will be set up. In case of passengers with more luggage, old and young, sick and pregnant, "Little Red Riding Hood Service Staff" will be arranged to help them to ensure that these passengers can enter and leave the station smoothly after the platform ticket stops.

References:

Baidu encyclopedia-Beijing south railway station