Summary of Library Service Management

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First, strengthen library construction:

1, improve storage capacity: realize the construction of self-made resources-self-made e-book database; Doctoral thesis database. Enrich the database of papers and periodicals of outstanding graduates in higher vocational colleges.

According to the actual and development needs of our hospital, we purchased a 2T disk array box. The required funds are about 60,000-80,000 yuan.

2. Strengthen book construction: According to the requirements of the book industry in colleges and universities, the purchase of new books should be 3 copies per student per year. According to this calculation, our library will purchase nearly 9000 new books every year.

The required funds are about 250,000-300,000 yuan.

3. Strengthen team building: In order to improve the professional quality of all librarians, ensure the service quality and encourage young and middle-aged librarians to pursue further studies, it is planned to send two people to participate in various business trainings every year starting from class 200xx, so as to cultivate the business backbones of all departments and promote the improvement of the professional level of all librarians. Annual expenditure 1 ten thousand.

4. If the college funds permit, the tables and chairs in the study room of the library should be gradually updated to improve the conditions of the study room.

Second, with the theme of improving service quality and service level:

Since 20xx, it has been our' service duty' to fulfill users' requirements in the library, and users' satisfaction is our service goal > our service policy. In terms of service style, it is proposed that staff should be not afraid of three things: not afraid of difficulties, not afraid of troubles, not afraid of grievances; Improve the service function:

Do well: information service; Popular book recommendation; New book bulletin; Knowledge navigation; Information navigation; Mass newspapers and other activities

Third, enhance service awareness:

1. Change passive service into active service. The Information Office takes the lead in providing follow-up services to key scientific research projects and key specialties in our hospital.

Do a good job of interlibrary loan. Provide valuable information services for universities and localities.

2, relying on the literature retrieval laboratory, open to readers at any time, to cultivate the skills of teachers and students in our college to use network information resources.

Give a series of lectures on the development and utilization of library resources to 20xx freshmen.

In order to enliven the academic atmosphere of the college, we plan to hire experts and scholars inside and outside the school to give academic reports. Two sessions will be held in the first half of the year (Professor Han Yuanshan from the Department of Chemical Engineering and Associate Professor Yang Jingwei from the Department of Culture and Law). Two sessions will be held in the second half of the year (to hire economic experts and numerical control experts from the University of Petrochemical Technology).