Why is there no manual service in telecom?

China Telecom has manual service. You just need to dial 10000, and then follow the voice prompts to switch to manual service.

China Telecom's manual customer service hotline is 10000. After connecting, press the corresponding number key according to the voice prompt, and you can turn to manual service. Note that before making a phone call, it is best to use the mobile phone number you need to consult. And make sure you are a telecom user and not someone else.

China Telecom adopts the national unified special service access code 10000, integrates all kinds of original special service numbers, and provides users with services such as consultation, inquiry, acceptance and complaint of all kinds of telecom services with telephone network as the main information exchange mode, and establishes fast customer response centers for basic telecom services and all kinds of telecom value-added services based on customer service platform.

Concept of telecom manual customer service;

China Telecom's customer service hotline 10000 provides customers with all-weather quality and caring service through manual and automatic voice.

Use China Telecom to dial 10000 or100/(for foreign business, dial the area code+10000 or 1000 1), and you can access the customer service center of China Telecom, so that you can respond quickly and let.

Reference to the above content: Baidu Encyclopedia China Telecom Customer Service Hotline