The basic principles of psychological counseling:
First, the principle of confidentiality-all the consultation contents of visitors should be kept confidential and not leaked. If case analysis and further discussion are needed, visitors should be better helped, information should be kept confidential, letters, test materials and other materials should be properly kept, and real names and addresses should be kept to avoid harm to visitors.
If visitors are in urgent danger of self-harm or injury to others or are involved in legal cases, the consultation center will break through the principle of confidentiality and take corresponding measures, but also limit the degree of information exposure to a minimum.
Second, the voluntary principle-visitors to the psychological counseling room must be completely voluntary, which is the premise of establishing the relationship between counseling and visiting.
Third, the principle of understanding and trust-counselors should fully understand the language, actions and emotions of visitors and adopt the principle of immoral evaluation to help visitors analyze the reasons and find a way out. A good consulting relationship should be based on trust. Only by trusting each other can we communicate better, which is also necessary to achieve mutual understanding and achieve the consulting goals and intentions.
Fourth, the principle of respect-respect the needs and choices of visitors and allow them to choose to continue or stop consulting.
For the situation that needs to be known because of consultation, we should explain the reasons honestly and objectively as far as possible, seek understanding and cooperation, and must not force visitors with the subjective ideas of consultants; Receive visitors with enthusiasm, patience, respect and trust, and create a cordial and natural consulting atmosphere.
The principle of equality-the effect of psychological counseling depends not only on the professional level of the counselor, but also on the consulting relationship between him and the visitors, who should be sincere, patient, enthusiastic and equal.
All visitors should be treated equally, without subjective prejudice, and received in order. Kind attitude and warm service. However, if the problem is more serious, such as a more urgent psychological crisis, after explaining the current visitors, priority will be given to reception.
Sixth, the principle of support-counseling generally requires psychological support. Pay attention to the psychological problems of visitors.