As a grass-roots information center, we should correctly understand the problems faced in our work and respond to the functional transformation and work requirements in the new situation with a positive attitude.
First of all, fully understand the role and status of the information center. Information construction has a long way to go, and the work of information center is related to the overall situation, with great responsibility and very important position. We should further enhance our sense of pride, responsibility and mission, think and grasp our own work from the overall perspective, measure and grasp our own work in the whole tax work, look at the overall situation, take the initiative, and carry out technical support and service work around the overall work center.
Secondly, correctly understand and treat the functional transformation of the information center. We should clearly realize that integration and centralized treatment are the development trend of tax information construction and the result of deepening reform of tax collection and management, and we can't complain about the great changes brought about by this, nor can we sell ourselves short; According to the changes of the situation and the needs of work, we should further change our ideas, take the initiative to study, think positively, innovate our ideas, adjust our mentality and work priorities, grasp the development direction, give play to our subjective initiative and carry out our work creatively.
Finally, clear working ideas. Grass-roots information centers should focus on the overall situation of tax work, take improving their own ability as a breakthrough, focus on information support and guarantee of tax business, strengthen team building, improve operation and maintenance system, strengthen information security, deepen data utilization, consolidate management foundation, promote technological innovation, and provide strong support and guarantee for promoting the scientific development of national tax.
Around a center: work around the work requirements of the national tax center.
Do a good job of "two guarantees": ensure the security of network, equipment and information, and establish and improve the security protection system; Ensure the efficient operation of the tax information system and improve the operation and maintenance system at the municipal and district levels.
Realize "three transformations": in terms of system operation and maintenance, realize the transformation from "fireman" to "epidemic prevention officer" and change "passive" operation and maintenance into "active" operation and maintenance; In terms of management, modern information technology has been used to realize the transformation from extensive management of static and post-event result processing to centralized and controllable management of real-time and dynamic monitoring process; In the application work, it has gradually changed from a transaction-oriented hardware network construction to an information service-oriented resource digging.
Improve the "four abilities": enhance the supporting ability and operation and maintenance ability of infrastructure, and improve the safety guarantee ability and technical service level.
(2) Clarify the functions, grasp the roles, and identify the orientation and development direction of responsibilities.
It is an important prerequisite for performing functions and doing a good job in the information center to clarify the post responsibilities and find the correct functional orientation. At present, the main functions of the information center are: to undertake technical services, technical support and technical support for the informatization construction of this system; To undertake the operation and maintenance of tax management information system; Organize the construction management and operation maintenance of the technical infrastructure of this system; Participate in the formulation of tax management information construction planning and implementation plan, and participate in the establishment of tax management information construction projects, technical standards, business needs, and the use of funds; Organize the information security management and implementation of this system. This not only clarifies the function of the information center, but also has authority and guidance for determining the main work, business direction and service object of the information center. Grass-roots information centers should focus on "one goal", handle "two relations", perform "three functions", be "four messengers", build "five centers" and grasp the role orientation.
1, around "one goal", define the functional orientation.
Around the overall goal of informatization construction, the provincial, municipal and district information centers have defined their respective functions according to their different work priorities.
As the main body of informatization construction in the whole province, the function orientation of provincial bureau information center is: to study and plan the informatization development strategy and direction of the national tax system in the whole province, and to formulate the overall plan of informatization construction; Organize, guide and implement the informatization construction of the national tax system in the whole province; Formulate all kinds of information management systems and technical standards of the province's national tax system; Leading the development, testing, promotion and application of all kinds of software in the national tax system of the whole province; Implement the construction, operation and maintenance of all kinds of information systems in the province; Responsible for the construction and management of the information security system of the province's national tax system; Plan and organize the training of information technology personnel in the national tax system of the whole province.
The function orientation of the Municipal Bureau Information Center is: under the unified leadership of the Provincial Bureau Information Center, it undertakes the construction, operation and maintenance of the city's information infrastructure and information security, as well as the popularization and application of the software issued by the General Administration and the Provincial Bureau; Develop simple and practical application software according to local actual needs, and actively carry out data analysis and application work; With the support of the leaders of the Municipal Bureau and the cooperation of relevant departments, we will actively carry out computer knowledge training for tax cadres and continuously improve the computer knowledge level and practical operation skills of all tax cadres.
As the foundation of the province's informatization construction, the regional bureau information center plays an important supporting role, which should be carried out under the business guidance of the superior information center. Its function orientation is: to undertake the information infrastructure construction, operation and maintenance and information security of the unit, cooperate with the information center of the Municipal Bureau to complete the popularization and application of all kinds of software, take the initiative to reflect the problems and needs in the information construction of the unit to the information center at the higher level, do a good job in technical services, solve faults in time, complete operation training, and ensure that the basic application is in place.
2, handle the "two relations", grasp the responsibility.
First, handle and coordinate the relationship between superiors and subordinates. Strengthen communication and contact with superior and subordinate information centers. The work of the information center is very professional, and the information work itself is very complicated and changes rapidly. In the process of implementing the work arrangement and deployment of superiors, contact in time when encountering problems, strengthen communication between superiors and subordinates, and get help and support. The second is to handle and coordinate the relationship with business departments. In daily work, we should take the initiative to contact and coordinate with business departments to help them solve technical problems in their work and improve their computer operation and application level. At the same time, we should often go deep into the front line of tax collection and management, understand the tax business process, and be familiar with business operation skills; When solving problems for comrades in other departments, we should be modest and patient, and we should not pretend to be "masters" or "experts"; When cooperating or assisting business departments, we should focus on the overall situation and work, don't pay too much attention to and care about departmental gains and losses, personal gains and losses, take more initiative in front of work, and be more humble in front of achievements and honors; In the process of application software development, we should learn from comrades in business offices with an open mind, solicit their opinions, listen to their voices and adopt their suggestions.
3. Fulfill the "three functions" and improve the work level.
At present, the information center should perform "three functions": First, it should perform the function of "waiter". The job responsibilities of the information center determine its service role, that is, serving the tax business, serving the grassroots and serving taxpayers. The second is to perform the function of "coordinator". It is necessary to actively cooperate with business departments, actively cooperate, and do a solid job in informatization. The third is to perform the function of "counselor". Actively carry out computer operation and application training, help tax cadres to eliminate computer failures, and constantly improve the computer operation and application level of tax cadres.
4. Be a good "four ambassadors" and grasp your role.
Grass-roots information center plays the role of propagandist, explorer, practitioner and guardian in information construction. The so-called propagandist. Actively publicize the importance, long-term and complexity of tax informatization construction to the leaders and tax cadres of this unit, and strive for the support of leaders and the understanding of tax cadres. The so-called explorer is to actively explore effective ways to provide technical management, technical support and technical guarantee for tax informatization from the user's point of view, constantly provide effective suggestions and reliable help for the information center of the provincial bureau, realize the combination of technical innovation and management innovation, and promote the comprehensive and coordinated development of the overall tax work. Practitioners mean that grass-roots information centers should give full play to their advantages at the intersection of technology and business, take the initiative to practice and summarize in time, accumulate practical experience for information construction, and provide reference for decision-making and work deployment of higher-level information centers. The so-called guardian, the grass-roots information center should take the construction of security system as its own responsibility, be a good guardian of information construction, effectively improve the safety protection ability of its own unit, improve the safety protection awareness of tax cadres, and ensure the smooth operation of the network and various application systems.
5. Build "five centers" and define their functions.
According to the functions of information center in the new era, it can be considered that grass-roots information center has five functions: network service and security center, equipment management and maintenance center, data storage (backup) mining center, system operation and maintenance management center and technical support center.
Strengthen the construction of technical support sub-centers and give full play to the role of technical support sub-centers in information work.
(3) Work hard on internal strength, improve ability and make new contributions in information construction.
The key to doing a good job in the information center lies in the talent team, in which the quality of the team is the premise, the capacity building is the foundation, and the stimulation of potential is the key.
1, take measures to stabilize team development.
Improve the organization of the information center, adjust and enrich the technical team, optimize the allocation of human resources and the structure of talents, take effective measures to stabilize the technical team, care politically, support at work, encourage in study and respect professionally, smooth the growth path, build a growth platform, and strive to create conditions for its healthy growth and all-round development, so as to make talents "well received, well used and retained".
2. Teach Yuko Yan deeply and cultivate talents.
Strengthen the training, use and management of technical team, cultivate compound talents who are proficient in technology and familiar with business, and forge a solid, willing and relatively stable team of high-quality talents with good quality and reasonable structure, which can meet the needs of software development, system maintenance and specific operation.
3. Work hard on internal strength to improve quality and ability.
Take the form of project training, study training and technical exchange. , constantly update and improve the professional knowledge and comprehensive quality of technical personnel. Comrades in the information center should consciously strengthen their study and improve their professional skills, tax business, coordination and communication, and their ability to deal with emergencies.
4, people-oriented, stimulate team vitality.
Efforts should be made to create a good atmosphere of "respecting, caring for and activating talents", create a working environment where each can do his best and live in harmony, unite people with a good humanistic environment, inspire people with humanized management, and fully mobilize the enthusiasm, initiative and creativity of technicians.
In short, the information center should strengthen its own quality and ability construction, and enhance the initiative, foresight and advance of its work. Comrades in the information center should continue to carry forward the spirit of bravely shouldering heavy burdens, selfless dedication, pioneering and innovative, and making positive progress, make contributions to the information construction work, and make new and greater contributions to promoting the development of the national tax cause.
(4) Give full play to advantages, be pragmatic and innovative, and promote the in-depth development of informatization.
Grass-roots information centers should give full play to their advantages of having certain technical strength, being close to the grass-roots level and being familiar with tax business, and actively carry out their work in light of the actual situation. Focusing on "basic management, application support, technical service and safety guarantee", focusing on the foundation and combining with reality, we will optimize support and service, strengthen safety guarantee and pay attention to innovation and management.
First, strengthen information security. The important factor that determines the success or failure of information security, besides technology, is management. Security technology is an important means of information security control, but only security technology is not enough. To play its due role, security technology must be supported by corresponding management procedures, otherwise, security technology will only become rigid and fail. Of course, whether choosing technical products or implementing management processes, in order to truly realize information security, we must fully consider the diversity and dynamics of information security, and combine various security factors to grasp all aspects of information security construction as a whole.
Second, improve operation and maintenance capabilities. According to the requirements, we should do a good job in the three basic tasks of operation and maintenance team, operation and maintenance system and operation and maintenance process, take "service" as the core and business demand as the driving force, and strengthen system event management, problem management, change management and daily operation management according to standardized systems and certain technical means, improve the construction of operation and maintenance system, improve operation and maintenance efficiency, and ensure the safe, stable and efficient operation of all application systems in the city.
Third, actively participate in information-based tax management. Information center can play an important role in the implementation of information tax management, and there is a lot of work to be done. Professional and technical personnel should have a clear understanding of this. The information center not only has the advantages of mastering data, understanding technology and business neutrality, but also has the ability of data analysis. We should stand at the height of the overall national tax work, closely focus on the core business of service tax, give full play to our own advantages, actively participate in the work of "information tax management", shift the focus of work to the in-depth utilization of data resources, and give full play to the supporting and promoting role of information technology in tax service, tax collection and management, and institutional innovation. Make full use of advanced data warehouse technology and data mining technology, establish analysis index system and analysis model, make comprehensive analysis and comparison with existing information, and quickly transform the analysis results into effective information to guide tax work. It is necessary to closely focus on the collection of various historical data such as internal tax source data, tax revenue data and external economic data, and conduct in-depth and multi-dimensional analysis of various business indicators of a large number of tax-related data from different angles, and timely transform the analysis results of tax data into realistic tax collection and management results to ensure the steady and rapid growth of tax revenue, thus effectively promoting the in-depth development of the city's "information management tax" work.
Fourth, strengthen internal management. Optimize the management mechanism and achieve a refined division of labor. To standardize management and improve efficiency as the goal, and to focus on post responsibility and system construction, improve the internal control mechanism of the information center. Improve the management and maintenance system of computer equipment and strengthen the management of equipment users and managers. Establish and improve the regular inspection system and random inspection system, and strengthen the evaluation and implementation of software popularization and application, system upgrade and network security.
Fifth, promote work innovation. Technology, management
Faced with the functional transformation of the information center, as long as we actively respond, take the initiative to change, boldly explore, create development conditions, constantly explore innovative working methods, seek new ideas for development, strengthen management with scientific methods, and improve efficiency with advanced technology, the information center will make great achievements and the information construction will have a better tomorrow.