Team member: Chen Honggang: Organize discussion and give a class report. Zhao Xiang: Participate in the discussion and make slides. Feng Fang: Participate in the discussion and make written materials. D: Participate in the discussion and revise the written materials. Wang Qing: Participate in the discussion and provide a statement: provide a working case for the class demonstration. Liu: Drafting written materials, slide presentations and classroom presentations.
background introduction
0 1 This case was published in 1999's The World of IT Managers.
0 1 Baogong storage and transportation, a private medium-sized storage and transportation enterprise, was established at the end of 1994 for more than four years, but the pursuit of informatization has been running through.
0 1 Liu Wu, a high school graduate, is the founder and CEO of Bao Gong. He has a strong speculative ability and a forward-looking understanding of excellent enterprise development. Modest and eager to learn, ambitious.
0 1 Tang Yousan, a retired expert of Chinese Academy of Sciences, has been engaged in the research of enterprise information systems for many years, and his unfinished wish is to really implement information systems in enterprises. The CIO who was hired as Bao Gong saw the development potential, desire and application of information and network of Zhongbao Gong.
0 1 Baogong had only one customer at the beginning, and its excellent service made it the general agent of P&G Railway. Until 1997, P&G began to consciously introduce competition into individual orders, and Liu Wu realized that it was necessary to develop more customers by establishing advanced enterprise information systems to achieve enterprise goals.
0 1 The cooperation with Zhai Xuehui, the general manager of Beijing Internet Company, an expert in enterprise information systems, enabled Bao Gong to get good benefits from a higher starting point with a lower initial investment, and then continued to invest, constantly improving and perfecting, forming a virtuous circle and promoting Bao Gong's desire for continuous development.
0 1 create an atmosphere from beginning to end, support the project, and the business personnel really actively participate, so that employees and enterprises can benefit and improve in the process of informationization. The improvement of quality and the growth of enterprises in turn promote the further development of enterprise information system construction.
From 0 1 to 1999, Baogong has 45 customers, operating in 3 1 cities nationwide, and 80% of the customers are foreign-funded enterprises. How to instill modern logistics concepts into domestic enterprises, help them standardize management processes, and then develop into Bao Gong's customers is an arduous task.
0 1 The third stage of Baogong's informatization construction is about to start, and a new round of take-off blueprint is completed.
What is the key success factor of enterprise information construction from the information development process of Baogong storage and transportation enterprise?
0 1 Enterprises have real demand for information system construction. As far as Bao Gong is concerned, the bottleneck of informatization in development makes them constantly think about changes in order to seek further development and finally move towards informatization development. Students who started from Procter & Gamble, in order to meet the high goals and new demands of Procter & Gamble, constantly improve the service system of the enterprise. With the expansion of business, information bottlenecks have emerged, and P&G pays more attention to the information of all aspects of logistics, which puts higher demands on Bao Gong. In the end, P&G's split forced Bao Gong to completely change the enterprise's information system.
0 1 Concern, support and promotion of business leaders
When Liu Wu realized that he wanted to change, finding Tang Yousan was only his first step. His concern and support for the future system improvement of R&D is crucial, which can be seen from Liu Wu's change of financial process.
0 1 Talents who really understand IT: Strong technical support and guarantee-Tang Yousan
Liu Wu realized that he wanted to change, and attached great importance to the introduction of information systems, but what he really implemented was the CIO Tang Yousan. The cooperation with Zhai Xue, a partner of Beijing Internet, not only successfully realized the construction of information system, but also saved a lot of money, which is undoubtedly the greatest support for the developing treasure supply.
The strength of the enterprise itself is also the key factor to dare to invest in the construction of 0 1 system.
The organization recognizes the construction of information system, with high personnel quality and standardized management. It can grasp the essence of information system in a relatively short time, with the guarantee of funds, technology and talents, and the information system planning is unified with the enterprise goals. Explain the responsibilities and roles of CEO and CIO in information system construction, and the relationship between them?
0 1 CEO: (1) Attach importance to supporting CIO's work, provide human, material and financial support, publicize the importance of information system construction, and promote the smooth development of information system construction.
(2) the responsibility of standardizing management and improving personnel quality
(3) Be responsible for encouraging, publicizing and popularizing the use of MIS.
(4) Put forward the objectives and requirements of establishing MIS to CIO.
0 1CIO: responsible for developing information systems suitable for enterprise business processes, contacting relevant talents in IT industry, and encouraging leaders to support information system construction.
(1) Be familiar with the production and operation of enterprises and understand the requirements of CEO or enterprises for MIS construction.
(2) Understand, master and solve the problems in CIS operation in time.
(3) Training of relevant personnel
(4) Establish an important image of information system construction.
The relationship between them: mutual cooperation and mutual promotion. CEO focuses on financial support and should fully trust CIO and authorize accordingly; CIO should combine the actual situation of the enterprise, rationally allocate resources and strive for the best input-output ratio.
CEO's duty: to provide human, material and financial support and publicize the importance of information system construction. From the development and construction process of Baogong storage and transportation information system, this paper expounds the position and function of system analysis in system development.
0 1 system analysis is to understand the business process, so as to write the corresponding software. System analysis is the first step of system development, which is not only the premise and foundation of system development, but also the key and core of system development. Specifically:
System analysis can determine which functional modules the system should have.
Understand the relationship between modules, that is, the logical structure of the system, so that the developed system is scientific and reasonable.
0 1 system analysis concerns: what does the current system do, how to do the new system, when to do it, what problems exist, etc. Accurate and detailed system analysis aims at clarifying the requirements and is the goal and direction of future work. The success or failure of system analysis is directly related to the success or failure of the whole system development. If some important links are not noticed in the system analysis, the whole system will fail or even be paralyzed in the future. If Baoyong Storage and Transportation has many branches all over the country, please help improve its information system scheme to client/server mode. Please choose a client/server mode (mode 1- mode 5) for them according to their management distribution, and
Five modes of client/server and their characteristics 1 (fractional expression) data management, logic processing, information expression mode 2 (remote expression) data management, logic processing information expression mode 3 (distributed logic processing) data management, logic processing logic processing, information expression mode 4 (remote data management) data management logic processing, information expression mode 5 (distributed data management) data management data management, Classification basis of logical processing and information expression client/server: the place where the information expression processing process is logically processed or where the enterprise plans to implement data management files (DBMS) and information (database). Advantages of client/server: 1. Distributed processing can reflect the operation process of an organization. 2. The distribution of information, software and processing power is transparent. 3. The application software can be called repeatedly. 4. The server can control the use of information. 5. The client has good flexibility. 6. It is convenient to upgrade the system. 7. The concept of supporting e-commerce has shortcomings: 1. Some system software does not support client/server mode. 2. The hidden cost of client/server system can not be ignored. 3. The consistency of data is difficult to control the key of client/server 1. Understand how your organization works. 2. Choose the appropriate client/server implementation mode 3, develop the client/server system 0 1 with object-oriented technology, and choose the client/server mode 3: distributed logic structure.
Under this structure, the server has the functions of data processing and data management, and the client is an intelligent terminal. In addition to the presentation function, the client also has certain application processing functions, which can meet the information processing needs of all branches. The head office will be responsible for all the general logistics customer information of the company, and each branch can call the software repeatedly, thus ultimately reducing the development cost of the software and improving the work efficiency. Both the branch and the head office undertake the functions of logical processing or enterprise rules, so that the communication volume of the head office will not be too large and it will be safer.
If Liu Wu wants to establish a storage and transportation e-commerce system, what do you think needs to be done besides the company's own network and system software development (what are the necessary conditions)?
0 1 Baogong storage and transportation should continue to strengthen the internal management of the company, such as: improving the quality and management level of personnel; Building network foundation: Internet, extranet, other networks and communication facilities; Establish an information security system; Establish an e-commerce payment system; Construct corresponding information system tools
The application of Baogong storage and transportation information system only realizes internal e-commerce: intranet and remote communication. To truly realize e-commerce, external e-commerce is very important. It is necessary to instill modern logistics concepts into customers and help them standardize management processes. Through the case analysis of Baogong storage and transportation, the following conclusions can be drawn: 1. The use of information technology can strengthen internal control, enhance the flexibility of enterprises to cope with environmental changes, improve the competitiveness of enterprises, and make enterprises occupy a favorable position in the fierce market competition, thus providing a good guarantee for the development of enterprises. Therefore, we should firmly use information technology to enhance the confidence of enterprises' competitive advantage. 2. Enterprises should have appropriate and clear goals when using information technology. This is the key to the successful implementation of informatization in enterprises. Otherwise, there will be three. The success of information technology in enterprise implementation must be matched by other conditions. First of all, it is necessary to strengthen the understanding of the necessity and importance of implementing information technology in enterprises from the top management to all levels of departments, so as to enhance the motivation and reduce the resistance of enterprises to implement information technology. Secondly, there must be a certain amount of capital investment to ensure the various expenses in implementation. Furthermore, there must be suitable personnel and institutions to tailor the appropriate software system for enterprises. 4. We should take the information transformation as an opportunity, cooperate with the information transformation, strengthen internal management and coordination, and integrate the daily management and information transformation of enterprises, otherwise there will be a phenomenon that the daily management and information management of enterprises are two skins. 5, the application of information technology in enterprises should also pay attention to the external environment. It is necessary to adapt and guide relevant suppliers and customers to discover the convenience brought by enterprise informatization. At the same time, pay attention to the friendliness of the external interface, and don't bring inconvenience to related suppliers and customers because of the informationization of this enterprise. Today, information technology is permeating every aspect of our social life day by day. We should adapt to and guide this information trend, so that our enterprises can gain and maintain a competitive advantage. Answer finished, please adopt! ! !