According to your description, I suggest you refer to the following information:
1. There is no HP Gold Service Center in Shapingba, Chongqing, but only one pick-up point. The address of the pick-up point is in Chongqing University Town Campus, and the telephone number is 023-65627663/13018332081.
2. You can also check the convenient HP Gold Service Center nearby through the following websites:
/zh/support-drivers/e support/as CPPS . html
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further. More product information is available in www.hp.com.cn/800..