May I not answer 12320?

It doesn't matter if the call of 12320 is not received.

The health hotline 12320 spreads health laws, regulations and policies to the public, popularizes health knowledge and skills, and becomes an important window for spreading health policy information and health and disease prevention knowledge.

Brief introduction of 12320 number

12320 is a government public welfare hotline set up by the Ministry of Health. It was launched on February 9, 2005, and was put on trial in 2006. 20 12 will be fully launched at the end of this year. 201March 2320, the public health telephone was officially renamed as 12320. The telephone covers all parts of the country and serves everyone in China.

12320 belongs to the public welfare hotline of the health industry, which is a channel for the health system to communicate with the society and the public, a platform for the public to report and complain about public health-related issues, and a window for disseminating health policy information and health and disease prevention knowledge to the public.

It is an important measure for the health department to implement the people-oriented ruling concept, disclose government information, further strengthen the contact between the government and the people, and improve the work style. The ultimate goal is to improve people's health and better serve people's health.