This kind of watch is a special product. If it can be returned to the factory for repair, it won't be returned to you. It's normal. It's common in the watch industry. It usually takes about a month to get back to the factory, which is very annoying; Buy watches in the future, don't be greedy and buy inferior goods;
Swiss Tissot is of good quality and not very expensive. If you like it, I suggest buying it.