What are the advantages of artificial intelligence customer service robots?

Robots can be used to communicate in advance, classify incoming calls in batches, and then manually track these high-level intended customers. This will also make manual work more efficient. After all, robots make more phone calls than people do. Now we know that they can make about 2000 calls a day, but people can't finish these calls. Therefore, from the perspective of intention screening, the characteristics of high frequency, low efficiency and high pressure make the smartphone robot occupy a great advantage, but in the end it still needs interpersonal communication, so the role of manual sales can be fully reflected in the later stage.