2. Grasp the project sales information in detail and provide accurate information for customers.
3. Have noble professional ethics, be honest with others, do not exaggerate, establish good relations with customers, and establish a good image for enterprises and real estate. ?
4. Responsible for the sales execution of the company's development projects: filling in customer visit records, sales reception, customer return visit, collection of money, contract signing, default customer handling, customer data collection, etc. , and complete the sales tasks set by the company. ?
5. Be responsible for filling in the subscription book and the purchase contract, submitting the contract to the sales supervisor and the sales minister for review in time, and implementing it after the sales director signs it. ?
6. Responsible for feeding back front-line sales information, guiding planning and promotion. ?
7. Be responsible for finding the problems existing in the project and reporting them in time. ?
8, responsible for maintaining customer resources, do a good job of customer service, at the same time do a good job of confidentiality of customer resources. ?
9. Assist in handling customer mortgage loans, and be responsible for the dunning of defaulting customers. ?
10、? Assist the company in handing over the house and issuing certificates.
Extended data:
After reading the advertisement, ordinary customers often call for advice first if they want to buy a house. On the one hand, you can have a general idea, on the other hand, you can ask several families to decide which site to go to. Therefore, the first contact between salespeople and customers is often by phone. If the first contact between the salesperson and the customer makes the customer uninterested, it is impossible to see and buy a house. Pay attention to the following points when answering the phone:
(1) At first, it was warm and polite. Listen carefully to the customer's inquiry and have a kind tone.
(2) Explain patiently and introduce actively. Most clients are not real estate experts, and they are not sure where and what to ask. As an experienced salesperson, we should guide customers to ask questions step by step.
For example, when a customer asks for a location, you should tell the customer not only the specific location, but also the surrounding environment, traffic conditions, public facilities, etc. When the customer asks about the price, he should tell the customer the price, preferential margin and related payment methods. In short, it is not enough to just answer questions.
(3) Leave room at the end. At the end of the phone call, you should make an appointment to see the house as much as possible. If the customer is not interested in seeing the house, the salesperson should ask the customer to leave his phone number. On the one hand, the purpose of doing this is to provide customers with some information frequently in order to contact their feelings; On the other hand, find the right opportunity to invite customers to see the house.
References:
Baidu encyclopedia-real estate sales promotion