Passengers log in to official website of Wuhan Public Transport Group Co., Ltd. (website: Wuhan Public Transport Group Co., Ltd.) and click "@ us". The ways for passengers to understand and contact Wuhan Bus Company are as follows:
1. Log in to the official Weibo of Wuhan Bus Company, and the official WeChat account of Wuhan Bus Group is "Wuhan Bus Group" (subscription number). Passengers can get customer service contact information and browse all news events of the bus company.
2. Pay attention to Wuhan Bus WeChat and get the latest bus information on the mobile network.
3. Make online complaints, safeguard their legitimate rights and interests, and help Wuhan public transport improve its service quality.
Extended data:
Characteristic services of public transport in Wuhan;
First, set up a "general learning line"
Wuhan Public Transport Group Economic Development Company, together with the Urban Management Bureau, Education Bureau, Junshan Street and other departments of the Development Zone, conducted research in Longhu Community, Putan Community, Fenghuangyuan Community, Second Army Community, Junshan Primary School and Huangling Primary School, and determined the school bus operation route from Putan Community to Huangling Primary School, and made this route a pilot operation. After accumulating experience, gradually promote the working ideas of school bus operation and development.
The line starts from Putan Community-Huangling Avenue-Huangling Old Street (Huangling Primary School) in the morning and ends at Putan Community South Station-Putan Community Middle Station-Putan Community North Station-Huangling Primary School. From Huangling Primary School-Zhongshan Lake Road-10 1 Provincial Road-Putan Community in the afternoon. This line implements the one-vote system, and students swipe their cards every time in 2 yuan.
Second, customize the line bus service.
Customized public transport is a new public transport service model based on Internet and mobile phone network platform. Based on the investigation of the travel situation of the majority of passengers, according to the travel needs and preferences of passengers, scientifically set up bus operation routes, develop and design a network customization platform, and recruit passengers on the network customization platform.
1. Passengers can make customized demands through the "Wuhan Customized Bus" WeChat public platform or the smart public APP travel section or service hotline (027-88132220/027-88512227).
2. Wuhan Bus Group Jiajiameng Automobile Service Co., Ltd. plans to customize bus routes and determine fares and models. By sorting out the customized needs of the citizens. Publish relevant information through the network platform, accept passengers' paid reservations in the travel section of Wuhan customized bus WeChat public platform or smart bus APP platform, and determine the departure time of customized bus according to the reservation situation.
Third, Wuhan bus driving school training
Bus driving schools openly recruit students with A3, N and B plus A 1 and C 1 photos, and issue driver's licenses after passing the training. At the same time, students with A3, N, B plus A 1 licenses can be employed by Bus Group and wuhan tong Hengpassenger Transport Company to drive buses and trams.
Bus group driving school customer service telephone number in the province: 027-8230 1200.
Address of Driving School Headquarters of Bus Group: No.31,Huang Han Road, Jiang 'an District, Wuhan (Steam Valve Community)
Reference source:
Wuhan Public Transport Group Co., Ltd.-Official Weibo
Wuhan Public Transport Group Co., Ltd.-Official Website Home Page
Wuhan public transportation group co., ltd.-special service