The customer service hotline 10086 provides you with professional services such as business consultation, business acceptance, complaints and suggestions about China mobile communication 24 hours a day through manual, automatic voice, short message, fax and e-mail. China Mobile's mobile phone customers are free to call 10086 in China (the long-distance charges generated by the call are charged according to the actual situation), and it is free to answer the phone from 10086. Other communication companies call 10086 and charge according to the requirements of the communication company.
10086 China mobile hotline number is a fully upgraded version of the original customer service numbers 1860 and 186 1, which has been used since June, 2006. 10086 automatic voice system provides customers with some business inquiry, handling and hot business consulting services; If customers need to communicate, they can also call 10086 and press 0 to transfer to the manual service desk. 10086 SMS business hall, customers only need to send the corresponding content to 10086 to handle or unsubscribe from a certain business.
Service center, telephone 10086
10086 Telephone Service Hall is a traditional voice customer service platform, which provides customers with free service 24 hours a day. Customers can dial 10086 self-service voice system to get services such as business consultation, latest preferential information, telephone bill inquiry, business handling and Monternet inquiry.
In addition, the telephone service hall 10086 provides manual services for customers. Customers can consult China Mobile's basic policies, business knowledge, new services, billing and other issues, reflect the improvement of mobile network communication and service quality, and put forward opinions or suggestions on the services and services of China Mobile Communications Group.