1, with lofty career ideals;
2. Have noble professional feelings;
3. Have a pure professional style;
4. Have strict professional discipline;
5. Have skilled professional skills;
6. Have a professional sense of obeying the law;
7. Have a sense of social responsibility and national pride;
8. Pay attention to the words and deeds of maintaining the company's image on any occasion.
Second, wholeheartedly provide warm service to customers.
1, actively understand customers' needs, dissatisfaction and wishes, and strive to satisfy them;
2. Be polite and enthusiastic, contact relevant departments patiently, take the initiative to serve, and have no excessive words and deeds;
3. Don't exaggerate and promise at will; Deliver the promised service in good faith;
4, patient and thoughtful service, try to meet the reasonable requirements of customers, and charge in strict accordance with regulations;
5. Listen to customer complaints patiently, find out the causes of things, and solve and report them quickly.
Third, unite and cooperate and work collectively.
1, the principle of collective struggle. Unite and cooperate, go forward bravely, and don't trip over each other because of self-interest;
2. Any individual interests should be subordinated to the collective interests, and individual efforts should be integrated into the collective struggle;
3. Any right to scientific research, market and information achievements belongs to the collective and can be enjoyed by relevant departments or staff.
Fourth, respect and communicate with each other.
1. Respect knowledge, talents and personal dignity;
2. Get along well with colleagues and don't abuse them;
3. Cadres and subordinates should constantly communicate and be honest with each other;
4. Don't discredit colleagues and ridicule others' success;
5. Be fair and objective to people and things.
5. Open your heart and learn from others.
1. Constantly learn the experience and technology beneficial to enterprise development at home and abroad, and accelerate the development of Luoping local electric power;
2. Do not engage in closed circles;
3. Have the courage to admit your mistakes, face up to your weaknesses and deficiencies, and try to change.
Six, abide by the rules and regulations
1, electric workers must strictly abide by the national laws and regulations and the company's rules and regulations, and those who violate the national laws or seriously violate the company's regulations will be severely punished;
2, cadres at all levels set an example;
3. Bring a work permit during working hours.
Seven, noble character
1, not using the convenience of work for personal gain, jobbery, corruption and bribery;
2. Always attach importance to the interests and benefits of the company, and the individual is subordinate to the collective;
3. Any activity must strictly abide by relevant disciplines. All foreign affairs activities should be more cautious and strictly controlled;
4. Do not encourage others to make trouble, strike or suspend their duties and other acts that harm the interests of enterprises;
5, don't engage in a second career, go all out to work;
6. Do not attack peers and always compete at a high level.
Eight, decent words and deeds, generous appearance;
1. Receive visitors with correct appearance, generous manners, decent words and sincere attitude;
2, answer the phone quickly, warm and polite, gentle tone. Please patiently explain or tell the relevant personnel the telephone number, and don't refuse abruptly, which will affect the image of the company.
Nine, work hard and constantly pursue high efficiency.
1, get to work early, clean the working environment, get ready to enter the working state, and don't read books and periodicals unrelated to work during working hours;
2. Postpone work, clean up documents, office supplies and working environment, and keep them in good condition;
3. Complete the tasks and temporary affairs assigned by the leaders on time, and constantly summarize and improve;
4. Be conscientious about your own work and make constructive suggestions on the work of other departments, but don't tell others what to do.
Ten, frugality
1, start saving from yourself and remind colleagues around you at any time;
2. Save intangible costs and oppose waste of resources.
XI。 Care for the environment
1, garbage should be thrown into the trash can consciously, and the office, production, life and public * * * environmental sanitation should be maintained;
2. Don't throw rubbish everywhere;
3. Abide by social morality.
12. Keep learning and be proactive.
1, as a master, keep a high degree of enthusiasm and devote yourself to every job;
2. It is necessary to adapt to the current development and clearly recognize the future needs;
3. Hard work, diligence and self-improvement;
4. Be brave in cultivating and recommending people who are better than yourself.