Organize practical work experience
Some people have worked for many years and made a lot of achievements, but they have neglected to sort out and summarize. If they really want to share with others, they find their handwriting is poor. Although the sorting and summarization of work is not a hard indicator of performance appraisal, it should be carefully sorted and summarized during the busy work. Otherwise, these experiences and lessons will be like snowflakes in winter, which will slowly melt and fade into the air over time, leaving you nowhere to follow when you use them.
Whenever we go to a new enterprise to apply for a job, there are always many questions hovering in the mind of the recruiter sitting opposite us. One of the biggest questions is: Has this person had similar experience required for this position? When we eloquently or prevaricate about our experiences and advantages, the HR supervisor sitting opposite us began to make a judgment. The other person's judgment does not really come from what projects you have done, but from your experience and feelings about your past work when you answer. There is a big difference between the two. You must be able to work and organize, summarize and express. Every time you personally experience a project, you should rearrange these practical experiences and experiences.
1, combing the workflow
The stronger the combing ability of workflow, the greater the room for improvement. A project manager told me his job:
The deadline for ensuring the completion of the project;
Save the cost needed to complete the project;
Ensure that the quality of project completion reaches the expected standard.
The three core tasks of project management are schedule management, cost management and quality management. From his description of the work content above, I know that he has a strong ability to summarize the work content. I then asked him how to achieve the above work goals, but he felt that he didn't know where to start. After a week, he sorted out the following contents, which I still remember deeply, because a "combing" action has such an effect, which shows the importance and necessity of combing the workflow:
Work content, working methods and specific tools
Ensure the deadline for the completion of the project, and refer to the project contract for the formulation and decomposition of objectives.
Make and implement the Gantt chart and schedule of the plan.
Important issues highlight the key points of management.
Setting a deadline will never delay assigning work to a specific person.
Conduct target assessment in stages and conduct performance assessment every month.
Implement the project incentive system in time and communicate in time to ensure the project progress.
Formulate the management norms of the project team and improve the work contact letter and work reminder system.
Save the project cost, define the required resources according to the schedule, and define the responsibilities of resource managers such as materials.
Track and analyze the cost and strengthen the management of documents and files.
Analyze the factors that cause the cost, and clarify the responsibilities and rights of project team members.
Block external cost interference factors and make the bidding process transparent and fair.
Continuous training and supervision of electronic informatization of copywriting
Relevant written materials shall be filed in strict accordance with the bidding specifications and procedures.
guaranteed quality
Meet the expected standards, define the project requirements and quality standards, and find out the assessment methods and characteristics of quality standards.
Carry out a series of engineering quality inspections, nesting large progress and small goals.
Carry out a three-dimensional evaluation system and summarize the requirements of the owner, supervisor and general contractor.
Inspection and audit of raw materials, on-the-job training and written report of material personnel
Ensure the integration of zero stage and three inspections of safety accidents
Adjust the small target and set the process of material self-inspection, pre-inspection and delivery inspection.
In view of the above content, although I have made some cuts to make it more universal, the project manager's understanding of the work content has obviously formed a huge contrast and sharp contrast. He himself said that he had to deal with pressure from all sides every day. Although I can basically cope with every job, I have no clear direction and confidence in my ability and future development. However, after combing his work flow and thinking, his confidence has greatly increased, and the logic of his work thinking has also improved.
I didn't do anything, just reminded him to tidy up the workflow, but it played a positive role in his career development. He thanked him again and again. After that, I also investigated and summarized many professionals with many years of work experience: the combing of work processes has not been included in the scope of work responsibilities in many enterprises, and it will not become a hard indicator of performance appraisal. Occasionally, some forms (such as work reports and annual summaries) have not really attracted everyone's attention. In my opinion, the combing of workflow has at least the following functions:
Objectively evaluate the performance and potential of project team members;
It is convenient to summarize the superior resources and experience of enterprises for similar projects;
Clearly show the defects or hidden dangers of enterprises for similar projects;
Provide raw data for reducing unnecessary human and material costs;
Simplify and optimize the workflow of subsequent similar projects;
Establish standardized and standardized project management documents;
Provide an outline for effective management of time and daily arrangements;
Provide detailed and objective reference data for human resource management;
Accumulate standardized management ideas and wisdom for enterprises.
No matter what your job position is, no matter what your job content is, we need to clearly know the ways and methods to complete the work and the overall workflow on the basis of clear job content, so as to make the work targeted and relaxed. Generally speaking, it can be sorted according to certain logical ideas, such as sorting by completion time, sorting by how much working time is needed, sorting by the importance of project completion, sorting by the number of people and departments involved in completing the project, sorting by the location and method of completing the project, and so on. After the first sorting according to these ideas, you can fill in and improve the standardized management documents for each link, make necessary adjustments, deletions and improvements, and then you can establish your own.
This carding workflow is not only the result of your work, but also the reference standard to guide your future work. What to carry forward, what to avoid, what problems to pay special attention to and what resources are needed will be more handy and clear at a glance.
2. Ways and means of each link in the process
No silicon step, no inside; If you don't accumulate small streams, you won't be a river. Any great work needs to be realized step by step, and every small achievement needs perfect concentration. We don't need to pay attention to the results all the time, as long as we take every step in a down-to-earth manner, we will certainly achieve brilliant results. To complete any work, it needs to be realized step by step, and each step also needs appropriate methods. In daily work, we should be good at accumulating and innovating different methods, so as to substantially promote the overall progress and quality of work.
On the one hand is the material resources of tools and equipment.
A clever woman can't cook without rice, and the use of professional tools will greatly save labor costs. In my early days as an interior designer, one of our work processes was field measurement. Every time I go to the construction site, I always prepare a backpack and a hard notebook, because we need to draw the structure of the house by visual inspection first, and then measure the distance of the indoor clean space with a box ruler to record the original data at any time. We also need a camera to photograph the structural features and original equipment of each indoor space. The work in this link is always exhausting, and every time I finish measuring from the construction site, I am totally ashamed and embarrassed. Nevertheless, we can't avoid it, because it directly determines whether all the subsequent work is true and effective. If something goes wrong, all our subsequent carefully planned plans will become an embarrassing mirage. When I was browsing the relevant information on the Internet, I noticed that a German measuring tool has been imported into Beijing market, which can directly measure the distance of indoor space by using the principle of electronic eyes and infrared rays. I jumped up from my office chair happily and found it in a surveying and mapping instrument shop the first time. After measuring, I found that it can be used by us completely, which greatly shortened the time we needed in the process of surveying and mapping and greatly saved our energy in completing the surveying and mapping work. It used to take six hours to measure, but it only took us two hours to complete it. I like it so much that I giggled with this instrument until I realized that a shop assistant was standing next to me, staring at me with inexplicable eyes.
Usually we are responsible for several tasks at the same time. When we look through the relevant materials and records we need, we find it extremely painful and long to find, so we can sort them out in time with a loose-leaf paper that records our daily work, saving a lot of time and energy in searching and browsing. Whether our computer operating platform or specific software can improve our work efficiency, especially in some unfamiliar but novel jobs, we should patiently explore better ways and means, because in the face of a brand-new industry or a position in the same industry, we can always put forward innovative details and new ways and means, which will greatly promote our career transformation.
On the other hand, it is the way to communicate with people.
There is a saying in the workplace, called: three points to do things, seven points to be a man. This sentence emphasizes the importance of communication in career development. In the past, enterprises were all people who rejected "high scores and low abilities". At present, enterprises require employees not only to have the corresponding working ability, but also to have a sense of cooperation and innovation, a certain degree of leadership and maturity, identify with the values of enterprises, and constantly accept challenges. These are closely related to communication skills. We need to communicate and coordinate with people from different departments and backgrounds in different work links, which has contributed to the completion of the task. Management by objectives has been valued and adopted by many enterprise managers, but the software part and uncertain factors are human factors.
We need to make the workflow more reasonable and efficient after considering human factors. In face-to-face communication between people, the transmission of information is not limited to the language content itself, and the content of speech accounts for 30% at most, and more information is body language, expression language, eyes, intonation and so on. Different people say the same sentence, and the other person will feel completely different. Therefore, when we communicate with others, we should not only be full of enthusiasm and positive attitude, but also pay attention to certain ways and means. On the premise of completing the work, we should also take care of other people's feelings and our own interpersonal relationships.
We use the case of employees communicating with the outside of the enterprise to illustrate. We first look at the communication with the outside of the enterprise, that is, the law of communication with customers. On the right are two diametrically opposite trends in customer psychology: in both pictures, customers have a good impression on your company and made real purchases because of their trust. However, due to various reasons, when the customer needs to contact the employees again, because the employees adopt different communication methods, the customer's impression and attitude towards the enterprise has completely changed. For example, we may need to provide consulting services, quality supervision, technical guidance, one-on-one counseling, product quality maintenance, etc. For another example, the marketing department of our enterprise will hand over the customer to your technical department after signing the contract, and you will take over the responsibility of providing practical services to the customer.
Communication ability is not completely equal to technical level, so when you enter an enterprise, don't expect everyone to like you, and everyone can become friends with you. Similarly, don't expect to be completely neutral. Everyone is drunk, and the state when I wake up alone is usually an ideal state. The moment you came in, you were forced to stand in a team or a department. The criss-crossing teams or departments constitute this enterprise, and team members will adjust at any time. Your unconscious words and deeds may change others' impression and evaluation of you. Only by sticking to one's moral bottom line, abiding by one's professional ethics and paying attention to the ways and means of communicating with others can we clear the way for the strategic turning point of one's career.
Communication is not only listening and speaking, but also patience, concession and tentative negotiation. All behaviors that can change their relationship can be called a way of communication. Patience is the most basic and effective way for us to communicate with others. If we can give up the short-lived spirit and the so-called victory and defeat in front of us, and endure the accusations and disdain of others, we will get more. A person who is really good at communication and knows how to use patience will not damage his professional image and interpersonal relationship because of his anger and anger. Because interpersonal relationship is a net, any loophole may lead to a big discount on fishing results.
3. Difficulties and key points in the work
Although our working hours and energy are similar, there are always many people who like to run themselves like a busy national leader and always make people around them feel that his schedule is dizzying. In fact, many of them are "grabbing eyebrows and beards." They don't know where the difficulty and focus of their work are, and their energy and time are evenly distributed on tasks with completely different nature. This is actually a very dangerous work behavior pattern, which is not only bad for health, but also a lot of labor is just sunk cost, wasting the beautiful time of youth and the management cost of enterprises in vain. You must let yourself know which is more important in your work, so that you can have a relaxed working rhythm, more energy to solve difficulties, more time to push forward key points, and more thinking space to accurately locate your career development and prepare for the strategic turning point you may face at any time.
When an enterprise needs to lay off employees, it will usually first consider eliminating employees with the following behavior records:
No awareness of operating costs, wasting company resources for no reason;
There is no order to complete the work, and similar mistakes often occur;
Do not know how to choose in the work, and authorize serious mistakes;
No team consciousness, just act according to your own ideas.
The above four behaviors are all because they don't know how to distinguish key work from ordinary work, or they don't effectively sort out and solve work difficulties. How can we avoid the above trend in behavior?
First of all, we should distinguish the work contents in an orderly way, list all the tasks you are responsible for, and arrange them according to the order that the boss attaches importance to, the performance standard that the enterprise evaluates you, and the quality required by your own career development goals. At least half of the working time should be used to deal with key tasks.
Secondly, you should sort out the work that has been completed and completed some time ago, just like the workflow sequencing mentioned earlier in this paper, and look at how you perform in every link of your work, where there are still problems to be solved and where there are resources to be accumulated. Only by grasping the key points and overcoming difficulties can we be called truly outstanding talents.
In the process of completing the key work, you must ask yourself to pay attention to every detail and be almost perfect, because your leader is watching your every move with a magnifying glass; In the process of overcoming work difficulties, you must make full use of the advantages and resources of enterprises and yourself, break old rules and keep pace with the times, because the existence of problems must be caused by some rigid thinking and blank thinking.
You can try to ask yourself:
If I enter this new industry, what will be my focus?
Am I willing to make the priorities I have to face in this industry a part of my life?
If I enter this new industry, what difficulties should I solve?
Do I have enough courage, confidence and ability to solve the difficulties I am about to face?
Can these work difficulties and priorities prove my own value?
Seriously face these problems and regard them as a wake-up call for your career development. The answers are often clearly presented in thinking and discussions with others.
4. Open your mind.
The imprisonment of thought will make a talented person dull gradually, and the occlusion of thought will make an enterprise miss the opportunity; On the contrary, an open mind will make a person with average qualifications gradually become wise, and a broad mind will make an enterprise accept good words and take advantage of excellent business opportunities. As a person who develops himself in the workplace, he needs to understand this view from the following four aspects:
First, learn to listen to the voices of opposition.
When we face other people's comments and suggestions, don't be impetuous and unhappy. Imagine if you make a kind suggestion to others, they will tell you coldly, "You don't know my job at all!" " Will you continue to care about him? Therefore, when someone objects to our work or plan, it at least shows that they are paying attention to us. Even if you don't think his proposal is suitable for you, you should try to say, "Thank you for your advice. Let's discuss the conclusion together! " No one dares to say that he knows everything. The only thing many smart people dare to admit is that they know nothing. How can ordinary people rashly reject other people's opinions and suggestions?
Many good ideas and planning schemes were born in heated discussions and disputes, such as the beautiful National Stadium (Bird's Nest) in Beijing and the Opera House in Sydney, Australia. So, open our minds and let us get used to growing up in doubt and making decisions in heated discussions. You should dare to expose your thoughts in front of everyone, state your opinions, be able to open your heart and listen to others' opinions with an open mind, especially those opposing voices, which can often only be done by realistic people.
Second, be realistic.
Fear of other people's objections is a closed and unconfident psychology. At work, we should have the mentality and pattern of learning from each other and growing together because of the same goal. Enterprises need each other to bring everyone together. If you can make the enterprise survive and expand better, others will not exist. Since each has its own strengths, we should respect the facts, establish a sense of complementary advantages and work in a free, open and realistic atmosphere. Larry Bossidy said in his book How to Complete a Task: One hundred secrets are inevitable, and no one can give all the answers. People should learn how to cooperate in constructive discussions. If there is no active dialogue within the company-discussing the current actual situation in an open, sincere and relaxed way, you can't establish a real executive culture.
Facing a person who can't answer and deal with questions realistically, changing careers is almost self-destructive, because it is difficult for him to convince employers of his value, and it is even more difficult for customers to see his ability; A person who can't seek truth from facts can hardly find his own real problems, and it is also difficult to find the methods and roots to solve the core problems. An unrealistic person, when facing the strategic turning point of his career, can hardly find the development direction that really suits him.
Third, learn to be optimistic and positive about everything. The world is full of miracles and never lacks happiness, but there are always some people who lack the heart to find happiness and the courage to create miracles. The fragrance of flowers is charming, even if it is just the appearance of flowers, it will remind people of the graceful fresh air; The feeling of happiness is always fascinating Even if you just pretend to be happy, people around you will be full of flowers. Over time, happiness will naturally get used to it and stay in my heart forever. ? What if you are not good at the work assigned to you by the supervisor?
What if the work assigned to you by the supervisor is something you already know?
What if colleagues don't cooperate with your work at work?
What if your colleagues fully cooperate and even do your work for you?
From some of the most common examples above, we can easily see that many things have two sides, but we cannot completely control the occurrence of things and the development of external things. The only thing we can completely control is our attitude. We should learn to face these problems optimistically and positively. For example, when you are not good at the work assigned to you by your supervisor, you should feel lucky, because you finally have the opportunity to get in touch with strange fields and show them. In the process of completing this work, when the work assigned to you by your supervisor is something you are already familiar with, you should also be happy and tell yourself: I will try my best to avoid impetuousness, try my best to combine the past experience and lessons, put every detail of this work in place, pay attention to solving difficulties and controlling key points, and in this state of mind, you will do the work perfectly; When your colleagues can't cooperate with your work well at work, you should also use your brains actively, observe diligently, find out the reasons why your colleagues do so, and then solve them, so that when you encounter similar problems in the future, you won't regard them as problems; When your colleagues fully cooperate or even do your work for you, you should cherish your colleagues, because they must have the ability and motivation that you don't have. They should be your role models and trigger you to work harder and harder to complete the work that should belong to you. In short, in any case, we must learn to be optimistic and positive about everything. Optimistic people are more likely to get support and help from others in the workplace. A positive person can always get praise and support from others. Some obscure and dark thoughts are always hidden in front of these people, and some negative and malicious voices will appear pale and powerless in front of their tolerant attitude. There is always a lot of happiness and opportunities. Only by opening your heart and being positive and optimistic can you accept your fate. Facing the strategic turning point of career development, the sunshine of mentality and positive and optimistic actions often play a key role. Fourth, get used to receiving new things every day.
Let yourself develop some daily study habits, such as reading in the morning, browsing economic news, listening to relevant broadcasts inside and outside the industry, attending academic seminars on different topics, and participating in experiential interactive training or speeches. A person who can receive new things every day is usually open-minded, because he knows that his cognitive field does not cover all aspects, so he will actively absorb all kinds of information and make more accurate decisions in combination with objective conditions.
Don't think that what is in front of you has nothing to do with you. You should face new things with a curious attitude and a sense of knowledge. Only when your knowledge reaches a certain width can your cognitive level make a qualitative leap and form your own theoretical system.
In short, after inner thinking and frank discussion with others, the depth of thought can be more mature and the logic of the system can be more rigorous; Let the mentality be calm and peaceful, face the facts, and be brave in finding answers to questions, so that the mentality can be broader; Only by opening your heart and learning to listen to the wisdom and suggestions of others can you truly appreciate the strength of everyone and the sweetness of teamwork; Clean up the dust in our hearts in time, let the sun shine into our hearts through the mirror window, let us have an immortal heart lamp, see farther and listen to more melodious songs.