Why can't Baoying and Xiang's e-loan get in and out?

Why Baoying and Xiang E-loan still went in, but they couldn't get it out, just because of overdue behavior. It is displayed by querying the financial network. Why Baoying and Xiang E-loan still went in, but they couldn't get it out, just because of overdue behavior. Baoying hexiang e loan is to help farmers prepare for spring ploughing. Baoying Rural Commercial Bank launched an online loan product with local characteristics-"Hexiang e Loan".