Now, if the player can't come back to the game because of disconnection, the game official allows the player to apply for a refund once a month.
But there are also preconditions:
Players can only return goods if they fail to pass the customs clearance in the first stage of the game, but they can't return goods if they drop them in the second stage of the DNF game.
The general method is to apply for a refund through DNF abortion.
Extended data:
The point is, if there is no ticket because of sanctions or blocked channels, you can actually find customer service to make it up.
You can find a happy online housekeeper in the game and apply for a refund.
Happy players can call: 400- 150-8888 for help. Unhappy players can log on to kf.qq.com and contact "Online Customer Service" for consultation.
The above methods are also possible, but the processing time is long. Players in a hurry can apply for a refund directly from Xinyue Butler.
If you apply for a refund, you need to provide relevant information. If you don't provide information, Xinyue Online Butler can't intervene. This is the necessary evidence to judge whether the player has a reasonable right to make up the ticket.
The information to be provided is as follows:
1, player QQ:
2. Region:
3. Role:
4. Disconnect time:
After providing the above information, Xinyue Butler will remind you that your information has been submitted, please pay attention to the email, whether the application is successful and so on.
Players only need to wait a few minutes to check whether there is a successful refund application in the QQ mailbox provided. If yes, the refund is successful, and then you can play the game.