In order to make the next work better, then the business personnel should seriously reflect on the work of the past year. Next, I will bring you a personal year-end summary of my business. I hope you like it.
Business Personal Year-end Summary1What's it like to see you again after 20 years? I am also reminiscing about this moment! Look back, soon. Where have you been all this time? I have tried, tried my best, been serious and failed; I have been happy, carried away, even scolded and hurt. Although time flies and urges us to say goodbye, what have I learned? What have you lost? What do you have? Family experience is not only lingering, but also left a deep impression on me! Looking back on the past year, I worked in the Ministry of Commerce. Under the leadership of the company and with the full cooperation of all departments, I made continuous progress and completed the normal work tasks of the Ministry of Commerce this year. In order to finish the work better, sort out and make a summary, hoping to foster strengths and avoid weaknesses.
I. Annual Business Summary
1, inquiry
Inquiry is the preliminary work of the project, which is very important and determines whether a project can be done or not. First of all, we should get to the bottom: make all controllable costs into taxes, fees, transportation, installation and debugging. Recently, there have been many problems in several projects of the company, which have a lot to do with previous work. Of course, it was also my negligence, which was my biggest mistake and ignored the seriousness of the matter. Second, model performance is the most critical step in success or failure. It's not just a simple price issue, there are several prices for the same product. Including different configurations of product models and performance parameters, and different prices. Don't be arrogant. It will definitely affect the supply and acceptance of the project, the company's profits and disputes, and even directly affect the company's integrity, so it will be difficult to do the later projects.
2. Tender.
2. 1 business standard
There are standards for successful bidding. Price, technology and business account for a relatively large proportion as required, and general price and technology are the main ones. Business should provide corresponding qualifications according to the requirements of the tender documents, and some qualifications within the company should be provided if possible, and the performance should be as detailed as possible; Technical documents of products should be detailed, product introduction should be as detailed as possible, and explanations should be given if conditions permit; Price is the most important thing, it depends on whether the company will quote. According to the situation (analysis of the bidder's situation, the chances of winning the bid are very small, but try your best to do it, regardless of the relationship, the product is not only important, but also the price is very important.
2.2 technical standards
The biggest headache for each project is to write technical and after-sales information. Some colleagues are just busy applying for bids, especially pointing out that this is an extreme misunderstanding of not winning the bid. The quotation of our project is an important link, and the quality, technology and after-sales can not be ignored. Quality objective: ensure that all bidding projects meet the quality acceptance standards, the quality commitment meets the customer requirements, and the construction quality control ensures that the project requirements are met. This is the key point for customers and judges to review and establish a quality assurance system.
2.3 Bid evaluation
Generally, tender evaluation is organized by three people. Finally, the tender evaluation system is established through the tender evaluation process as the public system of the company's business department. When making a tender, you must plan to leave time for inspection and evaluation. Finally, mutual inspection is the most reliable way. If a tender is completed and there is no time and energy to inspect it, it is possible that all the work will be in vain. Every time a project is completed, the bidding work of a project can be decided and the bidding work can be put to an end.
3. The skills of ordering and bargaining need to be improved. This need not be summarized. It's experience. Need to learn more, understand the background of products and projects, and need strong language expression and persuasion skills.
Second, the existing shortcomings and the direction of future efforts
While seeing the progress, we are also clearly aware of the shortcomings in our work: taking our work seriously and responsibly; Improve responsibility, etc. In the future work, we will study harder, face up to our own shortcomings, challenge ourselves and strive for a breakthrough in our work in the coming year.
1, take the initiative to learn, attend various trainings of the company on time, keep abreast of the new projects of the company, get familiar with the relevant information such as products and prices, and prepare for the sales work in the coming year.
2. Pay attention to improving communication skills, communicate and learn more with leaders, think more about and learn from the valuable experience of others, and subtly improve work-related abilities.
3, efforts to improve work efficiency, quality and quantity to complete the work. First, make a daily work plan and a weekly plan. If there is no written plan, at least one work plan should be used to improve work efficiency. Make overall arrangements for daily work according to priorities, and strive to achieve the best results. Clean up the workflow to avoid affecting the work or even causing losses.
4. Keep the habit of frequent communication, improve the project progress and avoid the phenomenon of increasing costs. Always put the interests and development of the company first.
5. Cooperate with the company and assist in all projects. Understand the bidding information and report to the company in time so that the company can arrange the next work.
Third, put forward some suggestions for the future development of the company.
1. Hold more group activities to cultivate team spirit among colleagues.
2. Strengthen cooperation with well-known enterprises and introduce varieties with market competitiveness, especially commonly used and some high-end products.
3. Improve the company's reward and punishment system and strengthen incentives.
4, the implementation of more work, fully mobilize the enthusiasm of employees.
Four, 20__ year work plan and objectives
1, constantly enrich knowledge and improve work ability.
2, earnestly perform their duties, do a good job, to ensure the project cost rate.
3. Collect and feedback market information in time, and collect project-related information, competitive products, bidding information, etc.
4. Complete all projects related to the company in time.
In short, over the past year, we have done some work and made some achievements, but there are still many gaps from the requirements of the leaders. There are more angry places and more times of being scolded, so in the future work, we will try our best to recover what we have lost, carry forward our achievements, overcome our shortcomings, avoid making a high degree of misunderstanding and negligence, and do all the work in a down-to-earth and conscientious manner with a highly responsible attitude. Live up to the expectations of the company. Create new achievements in the coming year!
The year of 20 _ _ is a year in which the company gradually stepped onto the right track and managed scientifically, and it is also a year in which the company consolidated its development foundation and expanded its new business. As the head of the Ministry of Commerce, with the help and guidance of the company's leaders, the close cooperation of all departments and the strong support of the employees of the Ministry of Commerce, I fulfilled my duties as the chief officer of the Ministry of Commerce, led the Ministry of Commerce to achieve some achievements in the past 20 years, and made a lot of efforts and work for the company to establish its image and enhance its brand. The following report is based on my work in the past year:
I. Main Work Completed
(A) pay attention to learning professional knowledge, improve their own ability and quality. Since I became the head of the Ministry of Commerce, I have always given priority to strengthening my study and improving my own quality. I have always insisted on learning from company leaders, other directors and colleagues around me. After completing a task, I will find time to sort out and summarize myself and find out my good aspects and shortcomings in my work, so that I can make a reasonable plan for my weaknesses in my future work. Through one year's study and improvement, I not only improved my professional knowledge, product promotion, activity planning and management methods, but also enriched my work experience, broadened my thinking and made my management methods more flexible. The improvement of these abilities is attributed to the criticism and help of the person in charge of the company, and the timely reminder of my colleagues, which has greatly improved my ability.
(2) Strengthen the integration of human resources and improve the efficiency of the Ministry of Commerce. At the beginning of the year, when the company greatly improved the office conditions and created a comfortable and elegant office environment for its employees, I thought and analyzed the problems existing in the work of employees in the Ministry of Commerce, and analyzed some problems, especially those affecting work efficiency and quality, refined the work content of each employee in the Ministry of Commerce, defined the standards and working time limit, and improved the management mode. After the implementation of the company's attendance system, safety system, assessment system and travel expense reimbursement system, I organized employees of the Ministry of Commerce to study in time, requiring each employee to abide by the company's various systems, do their best for the company's standardized management, and resolutely put an end to violations of discipline and other issues.
(III) Adhere to activities as the traction to expand the brand image of the company. 20__, I led the staff of the Ministry of Commerce to focus on several key tasks of the company, such as X- 10000 advertisement of X Station, promotion of Enshi Game Center, holding the final of the third blood contest, poetry solitaire, the first flower card challenge of X Gorge, Golden Kirin Award, anniversary celebration, website keyword ranking optimization, _ _ and so on. In these tasks, I led the staff of the Ministry of Commerce in Yichang Community, Wufeng, Changyang and Ye Zhi respectively. Songzi and other local communities were promoted. Through activities and customer cooperation, the task was successfully completed, showing the company's efficient work style and quality. At the same time, it won more players, enhanced the popularity of our company and won the reputation for the company.
(D) pay attention to strengthen communication and coordination, and create internal and external relations. In 20__ _ _, as the head of the Ministry of Commerce, he not only maintained the internal relations of the Ministry of Commerce and mobilized the enthusiasm of the staff and part-time workers of the Ministry of Commerce, but also closely cooperated with other departments of the company to timely feedback and exchange the collected information, providing reference for the improvement of other departments and providing basis for the company to formulate strategies and deployment. At the same time, it is necessary to communicate and coordinate with various communities and partners, especially with players, community personnel and government personnel in X-station advertising, community promotion activities, organization of blood contest, I love flower card contest and other activities. Through this year's work, I feel that as the chief official of the Ministry of Commerce, I have made more efforts in this regard, the external development environment and reputation of the company have been significantly improved, and the relationship between employees within the company has become closer.
Second, the shortcomings
(A) the organization and planning of activities is not strict enough. In several competitions organized last year, due to unscientific planning, inadequate consideration of details and unspecific schemes, there were chaotic scenes and lax personnel control in organizing activities, which affected the organization of activities to some extent. At the same time, there are also problems of poor pertinence and poor publicity in organizing activities.
(B) There is still a certain gap in management concepts. As the person in charge of the Ministry of Commerce, we should not only do our job well, lead the staff of the Ministry of Commerce to do all the work well, but also manage and coordinate the related work of all the staff of the Ministry of Commerce. In practical work, there are still some gaps in the management of mobilizing employees' enthusiasm, especially in the case of heavy work tasks and great pressure. Considering that employees have a small bearing capacity, they just want to complete tasks with high standards and establish an image for the company. This aspect needs to be further strengthened.
(3) The accuracy of advertising promotion is not enough. In 20__ _ years, the company's total investment in promotion was10,000.00 yuan, with a large proportion of investment and obvious effect. In particular, several major activities undertaken by our Ministry of Commerce have effectively enhanced the company's brand and enhanced its influence. However, in some work done before large-scale activities, some of our advertisements were not effective enough and did not target at the crowd, resulting in some inputs not proportional to the effect.
Three. 20__ year work plan
(1) Complete all tasks of the company with high standards. This year, the company's advertising investment has decreased compared with last year, but I will still lead the staff of the Ministry of Commerce to complete more similar tasks entrusted by the company with higher standards, faster efficiency and more scientific solutions, and do a good job in planning various activities. In particular, according to the principle that the new landlord is the head in spring, the flower card in summer, the blood in autumn and the anniversary celebration in winter, it will bring more profits to the company throughout the year.
(two) to create high-quality products and improve the quality of work. An important task of the Ministry of Commerce is to enhance the company's popularity and create a brand image for the company. In the fierce competition in Yichang market at present, as the chief official of the Ministry of Commerce, I will improve the quality of my work with stricter requirements, higher standards and more detailed planning, and win the initiative of my work by doing my job well.
(3) further improve their own ability and quality. Summarizing last year's work, I have a lot of experience and gains. The key is to find your own direction. This year, I will learn in various ways to improve my ability and quality, and strive to show myself with more perfect work, more professional knowledge, more scientific analysis, more detailed planning and more reasonable management, so as to make more contributions to the development of the company in the new year.
Personal year-end summary 3 In 20 _ _, with the increasing systemic risks in the international gold market, the global economy began to decline, which had a great impact on China's import and export business, and the business risks as an industry also increased. Review the development track of business this year.
First, the first is responsibility, which emphasizes improving the sense of responsibility of employees on the basis of clear rights and responsibilities.
Since the beginning of this year, in order to cope with market changes, company leaders have made a series of adjustments to the organizational structure, division of labor and workflow of business work on the basis of the original financial and business integration. The financial business in East China was separated from the centralized management of the headquarters, and the Ministry of Commerce was established, which was directly managed by the region, emphasizing appropriate decentralization and clearer powers and responsibilities. At the same time, the job responsibilities and division of labor process were revised again within the department, with the focus on ensuring the safety of the company's funds and controlling the risk of bad debts. Advocate to strengthen the sense of responsibility of the department to ensure that problems are found and solved as soon as possible.
Second, cooperation, on the basis of strengthening cooperation and coordination within departments, strengthen communication and coordination with all levels.
Business work is the link between business and finance, and cooperation ability is particularly important. In the horizontal direction, the control of the settlement process, collection process and correction process with the business and financial departments requires the close cooperation of all relevant departments to ensure the smooth and efficient work. Vertically, through daily, weekly, monthly, meeting, email and other aspects of communication with outlets, district leaders and headquarters finance, all work has been uploaded and distributed, which has improved the timeliness and accuracy of information.
Finally, professionalism, the company's professionalism is reflected in all service links. The professionalism of business work is to adjust the process in time and constantly improve the system in combination with the development direction of the company's business.
This year, in response to changes in the market environment, the company's service credit integration has been further promoted. Business departments are constantly adjusting their work processes and job division, and improving existing processes according to the problems found in their work.
Business Personal Year-end Summary 4 Since the beginning of this year, rural e-commerce has mushroomed under the impetus of policies. The Party committee and government of our town attach great importance to it and actively promote the healthy development of rural e-commerce. In this regard, the rural e-commerce work in our town is summarized as follows:
First, specific practices
(1) Intensify publicity and training. Our town actively promotes various preferential policies for e-commerce to enter the countryside. Organize the town _ _ village (neighborhood) committee, unit leaders and town workers to hold a general meeting to publicize policies and encourage everyone to participate, and stipulate that the village secretary and director must organize a general meeting after returning to the village, and the policies must be publicized in place. At the same time, provide technical support and business guidance for interested people. Send 1 rural e-commerce leaders and 1 university student village officials to Chongqing for capacity improvement training.
(2) The government takes the lead in setting an example. Government leaders attach great importance to it and talk to the heads of well-developed enterprises in our town alone to encourage them to develop e-commerce; At the same time, we called on young government comrades to take the lead in doing rural e-commerce, and university student village officials took the lead in building a _ _ _ local product online store, which set a good example for rural e-commerce in the town.
(3) Follow up irregularly to achieve long-term development. Track 5x rural e-commerce in our town irregularly to achieve "substantial and far-reaching". Government leaders take the lead in vigorously promoting the store through various media, such as posting on the Internet, government affairs Weibo, _ _ mobile newspaper, rural radio and other forms, to help the store promote and recognize. If you encounter operational difficulties, you can directly consult with government leaders and do everything possible to solve the problem.
Second, achievements.
Under the great attention of the leaders of the town party Committee, the rural e-commerce in our town has made great achievements. Up to now, our town has built five online shopping malls, namely _ _ _ online shopping mall, _ _ _ local products, Wanzhong e-commerce and two other online shopping malls for agricultural enterprises, which sell our town's agricultural special products, with a sales volume of _ _ million yuan, which drives many people around to find jobs.
Third, the next step of work ideas and plans
(A) the use of location advantages, attracting investment, get through the logistics. _ _ Town is located at the intersection of expressway, adjacent to _ _, _ _, _ _, and the traffic is relatively convenient. At present, there are many express delivery companies such as Zhongtong, Shentong, Tong Yuan, Dayun, Huitong and Tian Tian 1__. However, courier companies can't afford fast and big agricultural products. Our town plans to introduce low-end logistics companies to promote the export of agricultural products; Or establish a logistics base and cooperate with other township logistics companies to solve the infrastructure of rural e-commerce.
(two) increase communication cooperation, smooth the whole town network. Install WiFi in _ _ villages (residential) convenience service centers in the whole town, connect the network, and the whole town is unblocked. Set the home page of our town as a wireless network page, where vehicles or passers-by can enter to view local specialties and publicize them in all directions.
From the beginning of March to the present, the probation period has ended in a blink of an eye. In the past few months, under the care and guidance of leaders and colleagues, I have made some progress in all aspects through my unremitting efforts. Now I will report my work as follows.
As a member of, I am mainly responsible for:
International customer contact matters, including reception, itinerary, contact feedback, etc. Translation work, including real-time translation of business negotiations, daily reception and communication, written translation of contract documents, etc. Do a good job in organizing and recording important meetings of the general manager; Manage and summarize department and project information for the convenience of leaders and colleagues; Drafting and amending commercial contracts; Organize and update company introductions, brochures and marketing materials to prepare for future international marketing; The main contact person of the project to ensure smooth communication and information synchronization of the project; Assist the general manager and colleagues to participate in the bidding of other international projects; Assist the general manager to handle daily administrative affairs and other affairs. Achievements and problems in the work:
1. In the existing project, as our project liaison, in the process of communicating with customers for nearly two and a half months, we have successfully established the company image, demonstrated the strength of the company, and effectively promoted the signing of business contracts and the progress of the project.
2. Strong sense of responsibility, gregarious personality, willing to communicate and cooperate with colleagues, and good team spirit and communication and coordination skills.
3. Due to the lack of work experience and professional knowledge, sometimes there will be mistakes and deficiencies that are not detailed and comprehensive enough in the work. The marketing ability of the industry is insufficient, so it is necessary to strengthen the study of professional knowledge.
In my future work, I hope to do my best to contribute to the company as a full-time employee and try to find my own position. While doing my job well, I will continue to learn and accumulate, create real wealth for the company, and at the same time seek greater progress for myself!
Business Personal Year-end Summary Chapter 6 20__ is over, and N years have passed since I entered the company. Thank you very much for the training and leadership of the company leaders. In these two years, I not only improved myself and became independent, but also learned a lot about dealing with people and established deep feelings with my company and colleagues. This is my great harvest and great progress. Through my continuous efforts, I have learned how to be a man and treat people from last year's muscle deficiency to now; I also understand the difference between my own work, responsibilities and authority of departments, and have completed all the work well, but there are still some shortcomings to be improved.
I. Review of Personal Work
Main work tasks
1. Responsible for updating all aspects of the company's information (products, websites, personnel, etc. )
2. Be responsible for the demand and coordination of the company's regional agents.
3. Be responsible for the management and deployment of technical parts, and cooperate with technical department to complete after-sales work.
4. Do a good job of daily office maintenance.
Second, the problems and deficiencies in the work
While summing up my achievements and experience, I also realize that there are still many problems and shortcomings in my usual work:
1. Work efficiency cannot be maintained in an efficient state, and sometimes things are easy to forget.
2. Sometimes there will be a lazy attitude, leading to sloppy work.
3. The sense of responsibility needs to be improved. One thing has not been done completely, and another thing has been done.
4. Personal ability needs to be improved, and it is necessary to communicate with superiors and work as a team.
Third, the direction of future efforts
In view of the problems existing in the work in the past 20 years, in order to do a good job in the new year, the following aspects should be highlighted:
1. Recognize the job responsibilities and do a good job of overall division of labor.
2. Actively communicate with superiors and give positive feedback;
3. Actively communicate with colleagues and do a good job of communication.
4. Maintain efficient execution and sense of responsibility, and follow up the responsibility to the end.
5. Improve communication with colleagues, cultivate team spirit and create a harmonious working environment.
Fourth, work experience.
The overall operation of the company is not bad, and the product reform is self-evident. With the product reform, the company's operating system has also been reformed and improved.
After 20 years of operation, I understand that the operation system and personnel are closely related. Leaders can give each department a general direction to adjust the system, and whether the adjustment of the operating system is reasonable needs the personnel of each department to prove it. In the stage of system reform, every detail of people's work is related to whether the perfection of the system is effective and reasonable. Among them, communication between people is very important. Good communication can make the team work better and cooperate better. Communication between superiors and subordinates can make leaders better understand the work of subordinates, the operation of the company and the progress of system reform.
The overall operation of the 20__ company is also constantly advancing, gradually moving towards institutionalization and strictness. In the future, I believe that the overall operating system will be more perfect.
In the past year, I deeply realized that colleagues and leaders should also care about each other, help each other, support each other, and communicate well in all aspects, so that they can succeed step by step and integrate into the big family of companies and departments bit by bit. Thank them here! In the future work, I will rely on my unremitting efforts to overcome the existing shortcomings, improve the shortcomings of 20 years of work, so that I can achieve the best state of cooperation with the team, create value for the company and realize my own life value!
Business Personal Year-end Summary 7 It's been almost a month since I officially reported for work in _ _ _ _ _ _ _ _ _ _ _ _ _ _. In the past month, I learned a lot of knowledge that I couldn't get in touch with in college life before, and I kept growing. The following is a summary of my work this month:
Everything is difficult at the beginning, so I need to go all out to overcome the difficulties and obstacles. A good beginning is conducive to the follow-up work. Due to the serious shortage of manpower in the contract department and some related professional knowledge, I transferred to the commercial contract department after reporting for duty. The business contract department is a very important part of the project, which, as the human brain, dominates the whole project and guides the progress of the project. I majored in building electricity and intelligence at school. I learned some theoretical knowledge related to project cost at school, but I lacked practice. So when I first entered the business contract department of the unit, I felt very strange, which was very different from the theory I learned. Business contracts should not only be proficient in the relevant knowledge of cost budget, but also understand all aspects related to construction and installation projects, and report information feedback to the platform regularly (it is a big problem to rely solely on professional software operation). During this month, department leaders and colleagues gave me great help. Now I have a better understanding of the work of this department and my working ability has been further improved. I hope to be recognized by leaders and colleagues.
This month, Company X successfully held the third quarter business meeting. Through the project business manager's report on project progress, cost control, visa management, double optimization, project performance risk point planning, dynamic adjustment of planning book, general contractor settlement and cost and project payment recovery, I can intuitively understand the work content and progress of department personnel. At the meeting, the leader formally assigned me the work content. I will write down the important parts of the meeting in my notebook with a pen for future reference.
Through this month's work, I deeply realized the true meaning of the sentence "Everyone gathers firewood and the flame is high". You must cooperate with others to be fast and efficient. Since ancient times, there has been a sage's saying: when people gather firewood, the flames are high. In the work, cooperation with others is essential, not only cooperation, but also cooperation. This month in the contract department made me fully realize this. Especially now that my work is biased towards statistics, I need teamwork. The completion of a statistical table requires all business managers to send me the real-time information of their own projects in time, which is indispensable.
As the saying goes, if a worker wants to do a good job, he must sharpen his tools first. In the future, in order to better complete their own work, achieve the purpose of good work cohesion between departments, and improve their professional level, I think it is essential to deepen systematic study and strengthen the theoretical knowledge of previous work experience. Moreover, for learning, it is necessary to arrange it regularly and make it systematic. In the process of arrangement, the defects are clearly defined, corrected and adjusted in time, synchronized with practice, and gradually improved, so as to make progress and complete the work better.
In the past month, I have been reading more about work-related cost contract materials and project cost materials. Thanks to the leaders and seniors in the office for sending me relevant materials to learn, so that I can be familiar with the position of business contract now.
In the future work, find out the shortcomings in the work and overcome the difficulties in the work. At the same time, we need to read more books, accumulate more problems and summarize more. I believe that there is always a reward for paying, and my dream will come true on the big stage of the China Construction Sixth Bureau. A small step in my progress is a big step in my life. I also hope that the company will become stronger and stronger in the future and will be better tomorrow.