Just like a guest visiting your home, if you don't treat him well, he will probably leave early. The same is true of online marketing. The purpose of marketing is to constantly tap potential customers. Therefore, customers must have a receptionist when visiting the website. It can be said that online consultation has played this role.
Establish brand image
Every customer wants to get high-quality service, and no one wants to browse those unresponsive websites. No matter how good the product is, it will depreciate in the hearts of customers. Therefore, online consultation is the best bridge for effective communication between enterprises and customers, which can not only make customers actively understand products, but also achieve the purpose of maintaining websites and establishing brand image.