1. Collect evidence: transaction records, product photos, receipts and chat records at the time of purchase, which can support complaints.
2. Contact Tik Tok Customer Service: Contact Tik Tok Customer Service to explain the situation and provide the collected evidence. Customer service will try to help solve the problem through mediation or negotiation.
Complain to relevant institutions: Complain to relevant consumer protection institutions. The organization will investigate and help solve the problem.
4. Seek legal aid: If the above methods fail to solve the problem, you can seek legal aid and bring a lawsuit to the court.