Tencent Customer Service Center is the main service window for all businesses of the company, which is responsible for answering related business inquiries and accepting all kinds of complaints. The customer service center is committed to constantly improving the service operation and maintenance system to provide all-round and timely services for the majority of users. Including providing hotline service, online reply, online business information security audit and so on. At the same time, it also provides carrier-level service support for cooperative operators.
Tencent customer service department
Tencent Customer Service Department relies on advanced Internet technology to intelligently solve user problems, transmit user voices and help optimize product experience by building diversified channels. We have a professional service team, which not only provides quality services for users of hundreds of products through online intelligent dialogue, IM, telephone and other service channels, but also provides illegal reporting services on WeChat /QQ through Tencent Guardian, thus building a clear Internet space for Tencent users.
Customer service hotline:
1, WeChat Pay/Tenpay/Licaitong special line: 950 17 (mainland) +86 57 1 950 17 (overseas, Hong Kong, Macao and Taiwan).
2. Account number and value-added service hotline: 0755-83765566
3. Tencent minors' game supervision hotline: 95092666
4. Tencent conference customer service telephone number: 4009 100 100 to 5.
Please consult Tencent-Customer Service for the above contents.