First, collect evidence.
Before you complain to the coach, be sure to collect evidence, whether it is audio, video or materials. Once the rights are violated by the coach, the first thing you should think about is how to obtain evidence.
Second, driving school consultation.
First of all, we should make clear the content of the complaint, ask the cause of the matter, and avoid unnecessary trouble caused by ambiguity. If you complain to the coach, you can go to the driving school for feedback and try to communicate with the driving school first. The unqualified coach will also affect the reputation of the driving school and will generally be solved. If you are not satisfied with the negotiation results, you can further defend your rights.
Third, telephone hotline complaints.
The competent department of driving school is the Transportation Management Office of the Ministry of Transport. If you complain about improper or even illegal behaviors of driving schools and coaches, you can call 12328 to complain to the Transportation Management Office. As the competent department, driving schools and coaches can be punished. In addition to this complaint telephone number, there are "123 15" (China consumer complaint telephone number) and so on.
Introduction to driving school:
Driving school is a training unit that teaches drivers driving methods and driving ethics, and assists them to obtain a driver's license through the examination of the vehicle management department. The teaching content of driving school generally includes disciplines and technical subjects, including driving ethics, road traffic management regulations, driving principles and methods, common sense of automobile construction and maintenance, and common sense of first aid. Skills include starting, steering, stopping, accelerating, shifting gears and slowing down.
According to Article 20 of the Road Traffic Safety Law of the People's Republic of China, "motor vehicle driving training is socialized, and the competent transportation department implements qualification management for driving training schools and driving training classes". Therefore, the department in charge of driving and training in China is the department in charge of transportation, namely the Ministry of Transport of the State Council.
The fees for learning to drive are divided into fixed fees (physical examination, examination fees, administration, teaching materials, venue rental, accreditation, etc. ), training fees, special service fees (such as fast classes, one person and one car and other special service requirements, increasing the cost of driving school), accommodation fees, supplementary fees (make-up fees).