Xi 12345 comprehensive service platform of citizen hotline has been built. According to the unified arrangement, from 0: 0017115, the business carried by the original service hotline of Xi Metro will be transferred to the platform 12345.
Xi 'an 12345 Citizen Hotline Integrated Service Platform mainly accepts government information consultation and non-emergency assistance; Complaints, reports, opinions and suggestions on public administration, public services, urban construction, urban management and economic and social development of governments at all levels; Complaints and reports on the work style, service attitude, work efficiency and administrative efficiency of government departments at all levels;
Complaints that consumers' legitimate rights and interests are infringed upon or operators fail to perform their legal obligations; Making and selling fakes, dominating the market, illegal monopoly and other illegal acts that distort the market mechanism, endanger people's lives and property safety, undermine fair competition and normal trading order, and hinder the healthy development of the market economy.
Extended data
When taking the Xi subway, the following behaviors are prohibited in the car:
1, set up stalls, sell or distribute items, etc. ; ?
2, spitting, urinating, chewing gum, littering, etc. ; ?
3, graffiti, posting, hanging items, etc. ; ?
4. Smoking, lying down, begging, performing arts, picking up waste products, etc. ?
5. Chasing and fighting, making loud noises, playing musical instruments, stepping on the seat, blocking the passage in the car, etc. ?
6. Use bicycles, skateboards, skates, etc. ?
7. eat in the carriage; ?
8. Unauthorized operation of buttons and switch devices with warning signs on the vehicle; ?
9. Use emergency or safety devices in non-emergency situations; ?
10, moving, covering or defacing warning signs, evacuation and guidance signs, metering facilities and safety protection equipment; ?
1 1, ignition in the train compartment; ?
12, blocking the normal opening or closing of doors, screen doors or safety doors.
Xi Rail Transit Group Co., Ltd.-Announcement on the change of Xi subway service hotline
Shaanxi Provincial People's Government-XI issued "12345 Administrative Measures for Citizen Hotline Integrated Service Platform (Trial)", which was completed within 5 working days.
Xi' an rail transit group co., ltd.-information for passengers