Intimate service is aimed at ordinary customers. Intimate service is aimed at the uniqueness of special markets and develops a limited number of VIP customers with high requirements. The services provided are characterized by exquisiteness, dignity and specialization, such as personal business hotels, VIP wealth management banks and first-class planes. First of all, we must solve the problem of "heart". Try to "understand" the customer's "heart" with sincere consideration for the customer. When chatting with the pancake shop owner, I asked her, "How did you think of recommending dishes with different functions to customers? Isn't this going to increase a lot of workload? " The boss said, "Some people don't pay attention to dietary taboos. If they eat like this for a long time, their health will get worse and worse. Through online inquiry and consultation with others, we can understand the efficacy of various dishes, ask customers about their physical condition when chatting at ordinary times, and then put forward some dietary suggestions. Trouble is trouble, but I hope it will help everyone. "
If we can think for the parties concerned and really put ourselves in the other's shoes, then most of the problems in "caring service" will be solved. For example, an account manager mentioned that he wanted to know more about the customer's business in order to provide more targeted services, but the customer was unwilling to cooperate. In this case, how to carry out the service? To paraphrase a passage in "To Learn", answer: "Is it difficult for people to learn? Learned, difficult people will be easy; If you don't learn, it's easy and difficult. " Providing "caring service" is also between "doing" and "not doing". Intimate elder sister, mediating disputes, never tired; Intimate service group, serving the people, regardless of details; Close neighbors, break barriers and build harmony. Since the beginning of this year, Haiyou Street in Sanmen County has taken three "intimate" platforms as the carrier, sincerely doing practical things for the people, solving problems and gathering people's hearts, and effectively promoting the construction of grassroots party organizations.