Now more and more people will come into contact with job responsibilities. Job responsibilities refer to the work content that a post needs to complete and the scope of responsibility that it should undertake. The post is the unity of duties and responsibilities, which consists of two parts: the scope of authorization and the corresponding responsibilities. How are the general job responsibilities formulated? The following are the job responsibilities of the merchandiser I collected for reference only. Let's have a look.
Job responsibilities of merchandiser 1 1. Definition of merchandiser:
A merchandiser refers to a full-time person who tracks products and services according to production orders during the company's operation. He is a person who works around orders and is responsible for delivery.
Second, the working definition of merchandiser:
(1) Business Documentary: Follow up the product. Especially the products processed by foreign factories;
(2) Production follow-up: summarize the released production orders, track the production progress and feed back the information in time.
Third, the work orientation of the merchandiser:
(1) Find the key points: find the key points of work through production and inventory, and put an end to untimely delivery.
(2) Set goals: summarize every day, and complete the key and homework work on the same day without delay.
(3) Information dissemination: the company's information is transmitted to various factories.
(4) Collecting information: collecting the production process of each factory and feeding the collected information back to the department manager in time.
(5) Product distribution: customization and implementation progress, procurement of auxiliary materials and coordination.
Fourth, the dominant consciousness of merchandisers:
The merchandiser should have a deep understanding of the company's environment, the production tasks undertaken by the branch and the results produced. As a merchandiser, he should follow up the production tasks in time and understand how the branch factory produces, when it is completed and how the products come out. Need a sense of dominance:
Responsibility: overall awareness, sense of responsibility, and responsibility for everything.
Organized: Have the means and ideas, and have the ability to solve problems when encountering problems.
Effective: efficient and effective.
In short, there must be goals and a global concept. In documentary work, the goal is clear: to be responsible for the final production results.
Verb (abbreviation of verb) Job content, knowledge and skill requirements of merchandiser:
The work of merchandiser mainly includes: documentation of white stubble production, documentation of material procurement, documentation of finished product production process and contact and tracking of outsourcing factories.
(1) Documentary production of white stubble: Understand the knowledge of white stubble production technology and quality standards.
(2) Documentary procurement of materials: know all the materials and procurement cycle needed to produce finished products.
(3) Documentary production process (follow-up of production progress): Know how to make, know how to manage and know how to spread.
(4) Tracking outsourcing contacts: Understand the production process and production status of outsourcing factories.
Tracking the production of intransitive verbs: (recording the production process)
Master the basic requirements of documentary in the production process.
The production process of documentary flow:
Recording the production process is mainly to understand whether the production progress of the enterprise can meet the delivery date of the order and whether the products are produced according to the order. Therefore, the merchandiser should go deep into the production workshop of the enterprise, check the quality and production progress of the products, and handle the problems in time when found. Because the basic requirement of documentary in the production process is to enable enterprises to deliver goods immediately according to the order and the agreed quality. So we must go deep into the production line to check the progress and quality.
1, the basic requirements of documentary production process:
(1) On-time delivery: the production schedule should be consistent with the delivery date of the order, and it cannot be advanced or delayed. Key points of on-time delivery documents:
(2) High-quality delivery: the products produced meet the quality requirements of the order.
2, documentary production process:
(1) Release the production announcement.
After receiving the production plan, the merchandiser should record it on the production registration form. It is necessary to clarify the name, specification, quantity, packaging requirements and delivery date of the products ordered by customers.
(2) Analysis of production capacity
After the production notice is issued, the production capacity of the enterprise should be analyzed. Can you deliver the goods on time and with good quality? If not, what measures should be taken?
(3) production plan analysis:
The formulation and implementation of production plan is related to the success or failure of production management and delivery. The merchandiser should analyze the production plan according to the actual production capacity.
(4) Tracking the production progress
4. 1 production schedule control process:
4.2 Operation Procedures for Production Schedule Control
4.3 Key points of production schedule control:
4.4 If the actual progress is different from the planned progress, find out the reasons. There are usually the following reasons:
4.4. 1 original plan error
4.4.2 Mechanical equipment is faulty.
4.4.3 Materials can't keep up.
4.4.4 Defective rate and scrap rate are too high.
4.4.5 Impact of temporary work or emergency orders.
4.4.6 Delay accumulation in the previous process
4.4.7 Employees are depressed at work, and their absenteeism rate or turnover rate is high.
4.5 Production progress tracking table:
Daily production report, production line progress tracking table.
Job responsibilities of merchandiser 2 job description
Job responsibilities: responsible for customer order management, production according to order and progress tracking.
Requirements:
1, articulate, fluent in Mandarin, with an infectious voice,
2, have a high enthusiasm for work,
3, strong learning ability and excellent communication skills,
4. tough personality, quick thinking, good adaptability and pressure resistance,
5, computer and related office software, warehouse or production experience is preferred.
Job responsibilities of merchandiser 3 1. Familiar with the contract execution process, timely review the delivery date, price and commercial terms in the contract;
2. Track the progress of related work, such as feedback from technical departments and customers;
3. Calculate the final contract price, sign the contract, hand over the delivery data in time and file it;
4. Coordinate the delivery cycle, arrange the contract production in time, and meet the delivery date required by customers;
5. Complete other related tasks assigned by the department leaders.
Job responsibilities of merchandiser 4 Job responsibilities of clothing merchandiser
1. Assist the salesman to track the quality of samples and the progress of bulk goods, and track the inspection and quality control of semi-finished products in the production process;
2, proofreading process, sample and sample clothes, confirm the sample;
3. Go on a business trip to the outsourcing factory to inspect the goods, prepare noodles and accessories, and conduct random inspections on special processes;
4. Fill in the inspection records of each stage and report the situation to the Head Office in time;
5. Control the production progress of bulk goods and ensure that the bulk goods are completed on time with good quality and quantity.
Work requirements for clothing merchandising
1, understand the production process and sewing technology of clothing, and be able to calculate and control the cost of clothing;
2. Skilled in the documentary process of clothing business and familiar with the characteristics of noodles and accessories;
3, understand the international inspection standards, can timely find and solve various problems in the production process;
4. Have the ability to communicate, coordinate and solve problems with the factory site;
5, cheerful personality, quick work, serious and responsible work, can adapt to frequent business trips.
Job responsibilities of merchandiser 5 (1) During the operation of the company's business process, follow up the operation process of products (services) based on customer orders and supervise the execution of orders.
(2) Strictly grasp the "quotation" and accurately quote the international sales price of the products. If you find any problems with the quotation, please report them in time.
(3) Responsible for tracking the planning, production, packaging and transportation of foreign trade orders within the enterprise;
(4) The production process should be tracked and inspected to ensure the quality.
(5) Be able to independently make a complete set of documents and relevant inspection certificates, do a good job in chartering, booking shipping space, applying for L/C, expediting shipment, handling insurance, commodity inspection, customs declaration and receiving inspection, and independently contact the freight forwarder to deliver the goods safely to the warehouse.
(6) Inform customers and freight forwarders of the shipment in time.
(7) After receiving the customer's demand, arrange the production proofing work in time. According to the customer's requirements, make a detailed list of certificates in writing. Proofing sheets should strictly indicate the proofing number, raw materials, packaging requirements, color printing requirements, color matching, product pictures, shipping marks and technological practices.
(8) When new raw materials or auxiliary materials need to be purchased for proofing, the purchasing department shall be informed in writing to apply for purchasing. If it involves new molds or other samples that need to be opened, the general manager needs to sign and agree with the customer. (In the absence of the General Manager, the signature of the person designated by the General Manager).
(9) After the sample is completed, it should be carefully checked. Before sending it, it must be photographed and stored in a computer file. Do a good job of product sample retention. If it is a new customer, whether to charge the customer the sample fee, how much to charge, and whether to pay the courier fee in advance or on arrival need to be decided by the general manager according to the company's regulations.
(10) Actively keep in touch with customers and urge them to place orders as soon as possible. After the sample is sent to the customer, you should check whether the customer has received the sample in time, contact the customer immediately after confirming the receipt of the customer's sample, and ask the customer's evaluation of the sample very politely and ask if it is possible for the customer to place an order.
(1 1) Record the problems raised or appeared by customers in the process of sales and use, and accept customer complaints. Help or contact relevant departments to solve it properly and ensure customer satisfaction.
(12) Collect the money that should be recovered.
(13) The tax refund shall be written off in time, and all required materials shall be sent to the Finance Department for processing.
(14) Grasp and understand market information, develop new customers and provide after-sales service.
Job responsibilities of merchandiser 6 1. Responsible for following up and completing orders. Relying on customer orders, tracking the operation process of products (services) and supervising the execution of orders are the ties between various departments and cooperative units of the company;
2. Monitor and coordinate the order process to ensure that the delivery is completed on time, with good quality and quantity;
3. Making and reviewing all kinds of documents in the process of copying orders;
4. Track the operation of orders and coordinate the cooperation and collaboration between departments;
5. Feedback customer complaints to relevant departments, and negotiate with customers according to the processing results to satisfy customers;
Job responsibilities of merchandiser 7 1. Obey the work arranged by the production supervisor, carefully check the orders that you should follow, clarify the delivery date and matters needing attention in production, and urge the production planner to arrange production in time to avoid delaying the delivery date.
2. According to the production situation, cooperate with the technical department and the production quality inspection department to track the quality, progress and quantity. If there is any problem, contact with relevant departments or customers in time to play the role of internal and external contact to ensure the normal operation of production.
3. The production merchandiser should independently track the quality and progress of each process of each order, not just a process.
4. 2-3 days before the production of all goods, take the initiative to ask the production department and workshop director or other responsible person to determine the delivery date, and then promptly notify the owner or salesman to find a car (book a seat).
5. After the goods are produced, urge the workshop to put them in storage in time, and inform customers and delivery personnel of the delivery mode of the goods, and make preparations for delivery in advance.
6. Check whether the goods are in conformity with the bill of lading at the site when loading.
7. The customer who is in arrears should fax the statement to the customer in time, ask the customer to sign it and return it, and track the payment.
8, often keep in touch with customers, to ensure friendly exchanges, pay attention to manners.
9. The merchandiser should be enthusiastic, patient, responsible and close to work.
Job responsibilities of merchandiser 8 Job responsibilities:
1. In order to reduce inventory turnover, place orders scientifically, and participate in monthly capacity review to ensure timely and accurate ordering and timely material supply;
2. In order to reduce the procurement operation cost, control the inventory and prevent sluggishness;
Requirements:
1, bachelor degree or above, major in science and engineering is preferred;
2. Hard-working and able to work under certain pressure;
3. Handan city and surrounding counties are preferred.
Duties of the merchandiser 1. Responsible for receiving the record, tracking and reply of customer order information.
Responsible for the summary and input of daily sales list.
Third, be responsible for summarizing and recording daily customer complaints and handing them over to the customer service supervisor in order to solve the after-sales problems in time.
Fourth, do a good job of receiving orders, improve sales skills, and master professional knowledge such as product series, model, size, color, packaging quantity and selling point.
5. Be responsible for coordinating the business manager, and do a good job in customer communication and customer order information and reply.
6. Documentary clerks should pay attention to gfd and be neat and generous.
7. Documentary clerks must communicate with customers in Mandarin.
8. After receiving the customer's phone call, the clerk should say "Hello, this is Tianshan Furniture" and "Where is your customer?" The third sentence should say: "Boss XX, what goods do you need to order, please send a fax?"
Nine, after receiving the customer's fax, be sure to call the customer again to confirm the contents of the order on the fax, and then give it to the drawer to make out an invoice and verify the total payment.
Ten, after the completion of the preparation, reply to the customer's total amount, let the customer put the money into the company's designated account, ready for delivery. XI。 After the drawer goes to the finance department to confirm that the customer's payment has arrived, the drawer submits the warehouse to the drawer for delivery. The merchandiser guards the warehouse and contacts the warehouse supervisor for stocking, inspection and loading. When the bus and flying tiger are delivered by the driver, the merchandiser should follow up the delivery, loading and unloading, installation and payment, and communicate with the cashier in the finance department in time to ensure the safety of the company's funds.
12. Be responsible for receiving customer complaints and informing the business manager to confirm the customer complaints at the first time. Only after the business manager confirms, can the supplementary form be issued and submitted to the customer service logistics supervisor for supplement or replacement in production. 13. Don't quarrel with customers. First warning, second fine 100 yuan, third dismissal. Fourteen Communicate the delivery situation of the specialty store to the regional manager in time, so that the regional manager can maintain and develop customers in time.
Fifteen, the documentary clerk must communicate and coordinate with customers, after-sales supervisors, regional managers and other departments. 16. Summarize the daily sales situation, make a daily report and submit it to the marketing manager.
Seventeen, responsible for timely communication with the salesman, do a good job in customer stocking, new product promotion, coordinate with warehouse logistics and after-sales and financial relations, improve work efficiency, and provide convenient, fast and thoughtful services to dealers in a timely and accurate manner.
Eighteen, strictly implement the company's rules and regulations, and actively complete the work requirements and objectives issued by the marketing department.
Nineteen, according to customer requirements, in accordance with the company's relevant processes, timely and accurate delivery.
Twenty, improve the service quality, establish the brand image of Tianshan furniture, in order to cultivate customer loyalty and reputation.
Job responsibilities of merchandiser 10 job functions
1, which is responsible for receiving the record, tracking and reply of customer order information. Determine the order quantity, color, model series, specification, size, payment method, etc. ;
2, responsible for the daily sales list summary and input;
3. Be responsible for summarizing and recording the daily customer complaints and submitting them to the customer service department in order to solve the after-sales problems in time;
4. Do a good job of receiving orders, improve sales skills, and master professional knowledge such as product series, model, size, color, packaging quantity and selling point;
5, responsible for coordinating the business manager, do a good job of customer communication and customer order information and reply;
6. Communicate with customers in written form such as fax and place orders;
7. After receiving the fax from the customer, you should communicate with the relevant business personnel first, and then you must call the customer again to confirm the contents of the order on the fax. After confirming the accuracy of the order, make a bill and verify the total payment;
8. After the bill is completed, reply to the total amount paid by the customer and notify the customer to make an order deposit;
9. After going to finance to confirm that the customer's payment deposit has arrived, issue a production order to the production planning department;
10. Track the whole process of order production, know exactly where the order is, and plan the delivery date with reference to the contract date.
1 1. After the production of the order is completed, the customer needs to be informed in advance to make the balance, and the financial department will arrange the delivery after confirming the full payment;
12. Communicate and coordinate freight related matters with business personnel;
13, contact finance, cashier, warehouse for stocking, inspection, loading and delivery;
14, responsible for the information interface transmission of customer complaints;
15. Communicate the delivery situation of the specialty store to the provincial manager in time, so as to facilitate the provincial manager to maintain and develop customers in time;
16. Documentary clerks must communicate and coordinate with customers, customer service, finance and business personnel.
17, summarize the daily sales situation, make a daily report and submit it to the provincial manager;
18, responsible for the establishment of sales accounts and the recovery and follow-up of accounts receivable;
19, strictly implement the company's rules and regulations, and actively complete the work requirements and objectives issued by the sales department;
20, according to customer requirements, in accordance with the company's relevant processes, timely and accurate delivery.
2 1, complete other tasks assigned by the leaders.
Work authority
1, order production instruction, goods transfer instruction, delivery plan instruction;
2. Supervise the delivery principle of "punctuality, quality and quantity" in all production departments;
3. The power to collect accounts receivable.
working relationship
1. Internal company: sales, finance, production and technology.
2. Outside the company: customers
Duties of merchandiser: 1 1 1. Assist foreign trade consultant to track orders and delivery dates and make delivery plans;
2. Arrange shipping space booking, trailer and other transportation work, and integrate the information required for customs declaration;
3. Be responsible for making all shipping documents;
4. Responsible for order write-off and tax refund;
5. Complete other tasks assigned by superiors.
Documentary duty 12 foreign trade documentary duty:
1. During the company's business process operation, follow up the product (service) operation process and supervise the execution of the order according to the customer's order.
2. Strictly grasp the "quotation" and accurately quote the international sales price of the products. If you find any problems with the quotation, please report them in time.
3. Responsible for tracking foreign trade orders in the process of internal planning, production, packaging and transportation;
4. The production process should be tracked and checked to ensure the quality.
5. Inform customers and freight forwarders of the shipment of goods in time.
6. Keep business secrets of enterprises.
7. Other tasks assigned by superiors.
8. Do a good job of after-sales service.
Qualifications:
1, college degree or above, excellent English listening, speaking, reading and writing skills.
2, familiar with foreign trade export process, master the main characteristics and uses of products, understand the working principle of products.
3. More than one year purchasing experience is preferred.
4. Strong organizational discipline, certain organization and coordination ability and management ability.
5. Familiar with office software, marketing and contract management.
6, adhere to the principle, love their jobs, have a good team spirit.
Job responsibilities of merchandiser 13 Job responsibilities:
1. Responsible for signing contracts and fully reflecting customers' needs through orders.
2. Responsible for the preparation of orders and the entry and review of erp system.
3. Be responsible for contacting customers in order operation, providing packaging materials, shipping materials, billing materials and collection.
4. Responsible for reporting the progress of projects and orders to customers, responding to customers' various inquiries in time, and assisting the company in providing after-sales service.
5. Responsible for arranging sample production and follow-up work according to customer requirements.
6. Be responsible for the statistics and prediction of the actual sales, shipment and billing of the department, the disclosure of problems and the subsequent treatment.
Job requirements:
1. College degree or above, 1-3 years business documentary experience.
2. CET-4 and above, good written English reading ability, able to communicate in English by email.
3. Documentary experience in lighting industry is preferred.
4. Have good communication skills and strong execution.
Job responsibilities of merchandiser 14 The meaning of merchandiser
A merchandiser refers to the business of tracking customer orders in an enterprise, and is responsible for the whole process from the order to the business end.
Job responsibilities of merchandiser
1. Communicate with customers and confirm the order. After the customer makes an inquiry, the merchandiser needs to quote, negotiate and confirm the order;
2. Submit relevant contracts and issue production notices;
3. Inform the customer to inspect the goods;
4. Make and process relevant documents, including export packing lists, invoices, materials required for commodity inspection, etc.
5. Determine the leasing party of the space according to the contract, and carry out the space leasing work when necessary;
6. Entrust customs declaration and provide corresponding customs declaration and commodity inspection materials; When loading, urge the shipping company to issue model bills of lading and bills, and ensure that the contents of the bill of lading are true;
7. Prepare relevant prompt documents as required, such as commercial invoices and packing lists, and prompt documents for collection;
8. Carry out corresponding business registration and filing.
Qualification of merchandiser
1. College degree or above in international trade, business English and logistics;
2. Have at least 1 year working experience in international trade and freight forwarding, and at least 1 year working experience in documentary;
3. Have professional knowledge of international trade, be familiar with relevant work experience in logistics, documents, customs declaration, commodity inspection and production management, and be familiar with documentary related legal knowledge, such as contract law, negotiable instrument law and economic law;
4. Good English listening, speaking, reading and writing skills;
5. Good communication and coordination skills;
6. Have the ability to deal with emergencies;
7. Have certain management and sales promotion capabilities;
8. Serious and responsible, proactive.
Career development of merchandiser
Documentary work is more complicated, so it can also get a good exercise. A merchandiser with certain work experience can become a merchandiser manager, and with rich work experience and ability, he can start his own business.
Income of merchandiser
The income of merchandisers is generally 20xx-5000 yuan/month. With the increase of work experience, income will also increase. Have 2-3 years working experience and earn more than 3000 yuan. Individuals applying for a job can log on to the headhunting website to submit their resumes.
Duties of the merchandiser: 15 1, sorting out the factory current accounts, cleaning up the incoming goods, and being responsible for the monthly reconciliation of suppliers before 10.
2, incoming inspection, each batch of incoming goods must be sampled, and the sampling results will be timely feedback. If there are any quality problems, you must immediately report them to the corresponding suppliers and negotiate solutions.
3. Follow up the purchase, follow up the purchase in time according to the contract order, and notify the warehouse supervisor and statistician in advance. (You can make purchase suggestions in the ERP system, or send the sorted arrival orders to Harvest Finance's QQ group. )
4. After the order is confirmed, track the supplier in time, sign and seal it, and provide electronic documents (including product name, article number, color, size and quantity) to the warehouse supervisor.
5. If the goods that have arrived are new, they must be sent to the online shopping operation, notify the relevant person in charge to connect, continue to follow up the later sales, and notify the supplier once the score is reduced. All goods should be linked, and the inventory of goods sold online should be counted at any time.
6. The received data compiled by ourselves is sent to Harvest Financial's WeChat group in the form of WeChat every day. Check with the manufacturer to see if there is any storage.
7. Obey the temporary work arrangement of the department and clean the daily work.
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