12345 hotline work is subject to the legal supervision of deputies to the people's congresses at the corresponding levels and the democratic supervision of CPPCC members. According to the requirements, submit the operation of the hotline 12345 and the handling of various departments, publicize it to the public through appropriate means, and actively accept social supervision.
12345 service hotline is usually used for:
1. Consultation on administrative functions, responsibilities, policies, procedures and other public service information.
2 complaints, opinions and suggestions on administrative management, social management and public services.
3, management authority within the scope of non emergency management, service for help.
4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report.
5. Praise the efficiency and administrative effectiveness of government departments and their staff.
Reference to the above content: Baidu Encyclopedia-12345 government service convenience hotline.