2. Call 12345 three times without retaliation. 12345 is a "non-emergency rescue service system". According to the content of the complaint, it is divided into general emergency matters, that is, matters that require the relevant units to settle within one hour. However, the general matter is that within 3-5 working days, all units need to directly reply to the public and feed back to the "12345" hotline after handling;
3. If the result of three calls to 12345 has entered the petition procedure, or has been concluded by the third-level petition department, the hotline will no longer be accepted. What happens if you call 12345 often? When citizens call the "12345" government service hotline or log in to this website to reflect their demands, they must have clear facts and leave their real names and effective contact information. In case of emergency involving the safety of life and property, you should directly call emergency numbers such as 1 10,19, 120, 122. ...