HP Notebook Warranty Issues

Send directly to HP Gold Service Store. Generally, serious problems are solved in two days, and minor problems are solved on the spot. There is no charge during the warranty period.

Check whether there are any service shops nearby, usually in big cities.

Regarding whether the problem is a hardware problem, back up the data first and then reinstall the system. If the problem remains, it must be a hardware problem (you can test it without installing the system, and you can have a PE optical disc system).

Btw, HP home computers are generally guaranteed for two years, as soon as possible ~