Dayun Express Headquarters has set up a national customer service center and opened a national unified customer service hotline to provide customers with business acceptance services such as inquiry and consultation. ? You can make a phone call with your mobile phone and ask for manual customer service consultation according to the prompt tone.
Users can also enter Dayun official website, click on the freight query, and the system will automatically calculate the freight price according to the distance and weight.
According to the regulations of the International Air Transport Association (IATA), the billing weight of light goods is calculated according to the length × height× width (CM)÷6000 (irregular goods, including conical and cylindrical objects, are calculated according to cuboid, and cuboid is the maximum dimension multiplied by length, width and height). The charging weight of non-aviation parts is calculated by halving the weight of aviation parts with the same volume.
Extended data
Dayun's service system
1. Land transportation: Dayun Express has laid nearly 2,500 land trunk lines and more than 600 land branch lines in China. Every vehicle in the whole network is equipped with a GPS satellite positioning system, which integrates vehicle tracking, route planning, information inquiry, traffic command, emergency response and other functions.
2. Air transportation: Dayun Express has set up aviation departments in provincial capitals and aviation cities all over the country, and opened more than 800 direct flights.
3. Dayun Express independently developed an advanced express operation information management system, provided customer self-service and QQ online consultation services through official website, opened mobile phone client services, and put hand-held terminal equipment into use among couriers throughout the network;
The synchronization of express mail operation and information collection and the real-time transmission of express mail operation information are realized, which facilitates the instant inquiry and consultation of customers, provides support for the whole network operation of express mail, and also realizes the management and control of express mail life cycle.
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