Check the folder where the file is located.
How to delete the customer service chat record of JD.COM Mall?
This can't be deleted unless the system is broken. Or if someone inside JD.COM deletes himself, he can't delete himself.
How to delete the contact records of JD.COM Mall and customer service in qq?
Hello. There is no way to delete the message record of Space Mall, and the system has not enabled the deletion function. Mall will always save 0 messages or records generated in the last 0 days for us. In other words, at most 0 records can be saved. If it exceeds 0, the original message will disappear automatically. You can send messages to yourself with a trumpet, and you can get rid of unwanted message records. If you have any questions, please ask. If you are satisfied with my answer, I hope it can be adopted as the answer. This will encourage us to serve other friends better. Have a nice day.
Can I check the conversation history between JD.COM Mall and store customer service?
Yes, you can. .
My chat record in JD.COM was deleted by the merchant. Can it be recovered?
This can't be deleted unless the system is broken. Or if someone inside JD.COM deletes himself, he can't delete himself.
How to check the chat record with JD.COM online customer service?
Dear, if you have downloaded the JD.COM knocking client (mobile phone knocking client, computer knocking client), then you can check your chat history. If you initiate a chat through a web page, you will not see the chat record after closing the web page.
How to talk to sellers on JD.COM?
You can download a JD. COM special chat software "knocks" on your computer, and you can communicate with the seller.
1. Open the homepage of JD.COM Mall and select the goods you want to buy.
2. On the far right side of the product introduction, the name of the merchant will be displayed. Click "Contact Customer Service" below the merchant to communicate with the merchant.
3. If "Knock Knock" is not downloaded and installed, the user will be prompted to download and install it. Just follow the prompts.
How to delete records in JD? COM's evaluation of the drying list?
First of all, try to use "online customer service" to solve the problem, which can leave a lot of phone bills.
Under the Customer Service menu, click the Online Customer Service button. Talking to the customer service robot is convenient and quick, and answering questions is also very simple. Click the "Click to Enter" button to enter the interface of dialogue with the customer service robot. Enter the questions you want to ask, such as "drying list", and try to enter only keywords, so that you can get the information you want comprehensively. The results show that "at present, users can't delete the product drying list by themselves, so they need to contact manual customer service. After deleting the drying list, the previously rewarded Jingdou will be deducted, and the same product cannot be dried again. "
Because of mall system, JD.COM, the only way to solve the problem of "deleting the drying list" at present is to call the customer service phone in JD.COM, switch to the manual desk, and remember to provide your own product order number, account name and the time when the drying list was released.
Dialogue about JD. COM can't use it, and it always pops up as a page.
The old version of JD.COM webpage and JD.COM Knock Knock support the pop-up of JD.COM Knock Knock client, which can facilitate communication with customer service and keep chat records. Now the new version does not support this function, and several computers can't adjust the client. It should be due to the change of JD.COM website program, and the web chat window is still very small, so it is not convenient to save chat records. It is also possible that JD.COM will modify the program to support this function in the future.
How can JD.COM Mall check yesterday's customer service chat record and express online?
Instant chat interface, no saved records, unable to query. Only the JD.COM server.