The first 10 second of the call is very important. In order to win the attention of customers, a warm and polite greeting is the best strategy to attract attention, and three key points are very important: name, enthusiasm and self-confidence.
2. Briefly introduce:
The pace of life in modern society is fast and many people are in a hurry every day. Therefore, real estate agents should express the characteristics of services or products simply and smoothly when calling to meet customers, not too detailed. Only by letting customers know the overall situation first can they quickly respond whether they are interested or not, so as to quickly adjust their speaking strategies.
3. Business introduction:
It is necessary to use the principle of conformity (conformity psychology, the direction of conformity movement is determined by most movements, and individuals are unconscious) to strengthen the interest and trust relationship of customers at the same time, so I ask students to list some well-known typical customers when introducing their business, so as to strengthen the interest and trust of customers.