1. Open official website 12306, log in to 12306, click "My 12306" at the top right of the page, enter the "Personal Center" page, find and click "Train Ticket Booking" under the column of the list on the left.
2. Open the Mobile Railway 12306app, enter the main page, click "My" in the lower right corner, click "Unregistered" in the upper left corner, enter the login/registration page, log in to the account of 12306, enter the main page, click "Order" below, and click "Paid Order" to see 30 days.
3. Call the customer service number "area code+12306" and ask 12306 customer service to help find the historical order information. Before the customer service helps to inquire about the order, the registered user should inform the user name of the account number 12306 and the information related to ticket purchase (time of ticket purchase, payment method, etc. ), after verification, it will help the inquiry.