Tmall supermarket ensures the quality of goods by selecting goods sources and provides richer and more localized goods supply; Adopt professional warehousing logistics to provide flexible delivery services such as "1 hour delivery", "half-day delivery" and "next-day delivery"; Committed to meeting the full scene needs of consumers. Unified storage and professional packaging are adopted for goods, and the convenient experience of one-stop shopping is pursued. Tmall supermarket buys 1 time home delivery.
Tmall supermarket distribution rules.
When shopping in Tmall supermarket, if the delivery fails twice due to the customer's reasons, the logistics provider scans the goods on the shelf and waits for the customer to contact the customer service actively. Customers can pick up the goods directly or deliver them to your door again, and there will be no extra charge for picking up the goods at your door. If the customer requests a second delivery, the second delivery fee will be charged (the same as the paid freight), and there will be two free delivery opportunities after the second charge, and so on.