Understand the purpose of the conversation: before replying to the information, understand the real purpose of the conversation. Think about the meaning behind the message and what kind of response the other party wants. Expressing concern and understanding: When replying, you should express your concern and understanding of the other party's topic. Use some words to express * * *, such as "I know what you mean" and "I feel your feelings", so that the other party can feel concerned and understood. Give positive advice and support: If the other party needs advice or support, give positive and constructive comments in reply. At the same time, avoid giving negative or negative suggestions, so as not to make the other party feel unhappy. Avoid using offensive language: Avoid using offensive language or tone, regardless of whether the questions or opinions put forward by the other party are reasonable or not. Stay calm and rational, and reply to each other's messages in a calm tone. Respect each other's opinions and opinions: even if you don't fully understand each other's opinions, you should respect each other's opinions and opinions. Express your understanding and respect for the other party's point of view in your reply, and avoid unnecessary disputes and conflicts. Appropriate use of sense of humor: when replying to information, you can use a sense of humor to adjust the atmosphere. But pay attention to moderation, and don't let humor turn into ridicule or attack. Pay attention to politeness and appropriateness of words: when replying to messages, pay attention to politeness and appropriateness of words. Avoid using too casual or inappropriate expressions to avoid misunderstanding or discomfort. Through the above methods, we can better understand each other's needs and intentions, give appropriate responses, and thus establish better communication and relationships.