Job responsibilities of sales assistant
1, responsible for the management, classification, sorting, filing and storage of marketing documents such as company sales contracts.
1. 1 Management of conventional paper documents. Collect, back up and sort out departmental sales orders, sales returns, contracts, documents and materials, and put them in specific areas for the convenience of departmental personnel to consult and use.
1.2 electronic document management. Keep, store and classify all kinds of routine electronic documents of the department in order to better help the department personnel.
1.3 Important document management. For some contracts and materials that need to be kept confidential, they should be filed separately and collected separately, and the confidentiality work should be strictly implemented.
2. Responsible for the production and summary of monthly, quarterly and annual statistical reports and reports of various sales indicators, keep abreast of sales trends and answer questions from leaders. Timely urge business personnel to make monthly, quarterly and annual statistical statements and reports in their respective sales areas, and summarize and sort out the submitted statements and reports, complete the preparation of departmental statements and report them to the leaders.
3. Be responsible for collecting and sorting out the market quotation, price and other related information of products similar to our company's products in the market, and put forward analysis reports to provide reference for business personnel and department leaders to make decisions. Often through the network, telephone consultation and other ways to collect and sort out the price, performance, cost-effective and other related information of similar products in the market, and put forward analysis opinions for departmental decision-making reference.
4. Assist business personnel to do a good job in the reception and telephone call of door-to-door customers; In the absence of business personnel, tell their customer information in time and handle it properly.
5, responsible for customers, customer calls, complaints and other records, to assist relevant departments to properly handle.
6. According to the marketing situation of the company, accurately and effectively carry out the accounting, management and service of sales expenses of business personnel, such as settlement and reimbursement of business expenses. Establish accounting general ledger and subsidiary ledger, and register subsidiary ledger on time.
6. 1 On business trip. Business personnel make reimbursement for travel plans and planned expenses, while sales assistants make statistics on reimbursement, and arrange booking time reasonably for booking tickets and applying for travel expenses. After the business personnel come back from business trip, they should provide the actual business trip situation, expense details and returned bills. Sales assistants should distinguish between true and false air tickets and returned air tickets, and check them with actual expenses and business trip details one by one to ensure the first level of expense reimbursement.
6.2 such as the application for office supplies. Office supplies for business personnel shall be uniformly applied for and managed by sales assistants, and relevant records shall be kept, and then the expenses shall be uniformly counted.
7. Manage the agreement, mailing and delivery of the content to be modified on the company website.
7. 1 Used for documents, materials, samples, color pages, etc. Need to modify, should solicit opinions and suggestions from all sides, and approved by the leadership.
7.2 Register the delivered goods, track the goods, ensure that the goods are delivered to customers safely and quickly, and verify with customers.
7.3 properly keep the prototype that is not listed in the inventory, and make a record of sending and receiving.
7.4 Choose an appropriate, safe and reasonable way to send the goods.
8. Assist business personnel to do a good job in exhibition, bidding, training and other preparatory work. Such as assisting in the preparation of business documents, tenders, etc. , and assist in handling related matters.
9. Assist business personnel to collect money: provide accounts receivable and related information.
10, customer management
10. 1 Registration and filing of commercial company information (license, billing information) and sorting out all kinds of information.
10.2 assist business personnel to receive visiting customers.
10.3 QQ online, communicate and reply online in time.
1 1. Prepare daily materials, including business cards; Responsible for collecting office supplies for leaders and department personnel or submitting them to the conference room for use, so as to ensure that they do not fall behind and accumulate for a long time.
12. Manage all kinds of property of the department, be responsible for the repair of the property of the department, rationally use and improve the efficiency of the use of property, and advocate thrift. For example, when printing paper is used, if only one side of the paper is used and it has been invalidated, it will be stored separately to facilitate the next use.
13, responsible for the procurement of office supplies and customer gifts? Gifts should be completed by the sales assistant at that time, or consulted by the sales department, and then handed over to the marketing department for market packaging decision, and then go out to buy together after the purpose is clear.
14, responsible for collecting and sorting out all kinds of information beneficial to the work of the department, providing information reference and construction suggestions to leaders and colleagues in time, and drawing their attention to related work that should be handled as soon as possible.
15, complete the tasks assigned by the leaders.
Sales assistant requirements
1, responsible for the daily administration of the department, the formulation and inspection of the department's work plan and objectives, and the evaluation and performance appraisal of the department's employees;
2. Assist the department manager to complete the specific business management of promoting products, assist the department manager to draw up the annual sales plan, decompose the target, submit for approval and supervise the implementation;
3 responsible for organizing sales market research, information collection and research on policies and regulations, and keeping abreast of market trends. Track the market situation and provide reasonable and effective marketing strategies in time.
4. Assist the department manager to summarize the market information and put forward suggestions for project adjustment and modification; Grasp key customers, participate in major sales negotiations and sign contracts;
5. Be responsible for collecting, sorting out and summarizing customer data, and deeply analyzing customer groups; Pay attention to the change of sales staff's mentality and communicate and deal with it in time;
6. Be responsible for improving the organizational structure of the department, the system of division of labor, authorization, inspection and reporting of subordinates, assigning responsibility to people for business assessment, and rationally allocating to ensure the completion of the work and business of the department;
7. Supervise the implementation of the plan and feed back the sales progress to the department manager in time.
8. Coordinate the implementation of all work within the department and other departments of the company;
9. Complete other tasks assigned by the department manager.