It should be noted that gfd, as lasher, needs to receive different customers every day, and each customer has different preferences. For a lasher, the first step is to learn to "sell yourself". What is "selling yourself"? Cleaning yourself up before receiving customers is the minimum requirement. Mascara can make customers identify, and the premise of establishing basic goodwill and identity is to leave customers with a positive and sunny image.
A good lasher doesn't necessarily have a good appearance, but she must have a gentle facial expression, dignified body movements, proper hairstyle, clothes, accessories and so on.
If you want to have enough confidence, you must be energetic, especially as an eyeliner. The sales industry is suffering from unimaginable pressures and difficulties in general industries. Therefore, we must have a positive mental state, and it is definitely not acceptable to lament and be depressed at work.
The eyelash grafting effect of lasher A in the morning was questioned by the customer, which led to the inability to apply for a card smoothly and the mood was low. She greeted the second customer with such a mood. In the process of helping customers graft, I don't know whether it is psychological reasons or bad mental state, and the same mistake has appeared. At the end of the day, Eyelash A was in a terrible mood. The next day, the third day ... I still can't get out of the emotional haze. I have been working for a year, and small mistakes keep appearing. ...
Eyelasher A didn't find the reason when he was frustrated in his first job, so he adjusted himself in time and established his confidence. Instead, I let myself fall into the whirlpool of emotions, which led to a series of vicious chain reactions such as unsatisfactory work, poor state and declining grades. All this is because the lasher lost confidence in himself. If it is not stopped and adjusted in time, it is likely to lead to serious consequences. Excellent eyelash teachers can adjust their mentality in time and restore their self-confidence. They will look for some positive factors in their lives, strive to seize opportunities and strengthen their confidence in the future.
To have superb communication skills, in layman's terms, the so-called communication skills are talking. Don't say anything stupid or anything you shouldn't say in front of customers. Don't think that speaking is a simple matter. "Learn to talk for two years and shut up for a lifetime." Speaking is definitely a science. Facing different customers, excellent eyelash teachers have two characteristics in speaking skills. First of all, they won't say what they have to say. Second, don't tell the truth. Of course, not telling the truth does not mean lying. It can be understood as a white lie, which can answer customers' direct questions from different angles or explain shop activities.
We should be good at using sales strategies. When dealing with customers, whether it is the setting of store activities or pushing cards, there is a little cleverness in it. Some customers often dig holes for eyelashes. Of course, eyelashes can't show weakness. When necessary, they have to dig holes for customers. Excellent eyeliner will quickly close the distance with customers by making them feel guilty, wearing a high hat and letting them go down the steps, so as to achieve accurate sales.
To learn to deal with emergencies, eyeliner needs to receive different customers every day, and each customer's personality is different, which will inevitably lead to contradictions and conflicts. For example, customers are repeatedly dissatisfied with the effect of grafting eyelash and ask for a card refund! For example, glue accidentally drops on the customer's skin! For example, customers use counterfeit money when paying in cash! Excellent eyeliner will consider these situations in advance and master relevant countermeasures in advance.
When there is a problem, actively deal with it and minimize the damage. When the customer is repeatedly dissatisfied with the effect of grafting eyelash and requests to return the card, the lasher can hold the customer with training words and give corresponding compensation for this consumption as compensation! Glue accidentally drips on the customer's skin ... When the customer pays in cash with counterfeit money, in order to avoid the loss of the customer, you can gently tell the customer: "Miss, I'm sorry that you may not have seen it clearly. This is counterfeit money.
To sum up, to be a 1 excellent eyeliner, you must have the above five basic characteristics. Only with these five characteristics can we choose products better, improve our professional skills, provide good services and become an excellent lasher with all-round development in morality, intelligence and physique.