Second, the internship time: XX month to XX month.
Third, internship unit: XXX company office.
Main content of internship: According to the arrangement of the teacher, I made the corresponding internship plan. Pay attention to further consolidate and improve the theoretical knowledge of secretarial science in the internship stage, so as to achieve the purpose of guiding daily work practice according to theoretical knowledge. Good results have been achieved. The main internship reports are as follows:
Different offices have different jobs and different responsibilities. As an enterprise, the factory director's office is a comprehensive department, directly led by the factory director, with a large scope of work and complex tasks. In the internship stage, my main energy is secretarial work. Secretarial work is the main work of the office. Without the assistance of the secretary, leaders can't make scientific decisions.
On the one hand, secretaries are dealing with a lot of daily work, which enables leaders to concentrate on big problems. In addition, they can give full play to the advantages of understanding the overall situation and mastering all kinds of information, assist leaders in decision-making and provide reasonable suggestions. The secretary has many ideas and heavy tasks, but she must pay special attention to the following aspects:
First, take the initiative to do a good job of coordination between leaders and departments, and help leaders to do all the work in a planned, step-by-step and focused manner, so as to be busy without chaos. And from writing in the past to writing and making suggestions.
The second is to carry out investigation and study, understand the learning, thinking, work and life of the grassroots, reflect to the leaders in time, and put forward reasonable suggestions. For some problems that need to be solved urgently, we should negotiate with relevant departments in time to solve them.
Three, check and supervise the implementation of various administrative regulations and resolutions, systems, methods and regulations of the unit, and verify whether the decision is scientific and reasonable, and whether it is in line with reality. When problems are found, they should be reported to the leaders in time to prevent and correct deviations.
The fourth is to organize the drafting of the work plan, report, summary, planning, resolutions and rules and regulations of the unit, and to check the policies and texts of the manuscripts that need to be reported and distributed.
Fifth, the communication from the superior department and the report from the subordinate department should be transmitted to the relevant leaders in time. The organizer and the person in charge should implement it according to the instructions of the leaders, and the reminders should be responsible for reporting the results as scheduled. In addition to the basic conditions of the above-mentioned personnel, secretaries should also have their own special knowledge, skills, ethics and style. Therefore, secretaries should consciously and comprehensively strengthen the cultivation of these four aspects and strive to become qualified talents with both ability and political integrity. And pay attention to master the following principles.
1, there must be sufficient policy basis and factual basis. Secretary's work is mostly aimed at the actual situation, either to solve a problem or to guide a job. Therefore, we must adhere to the principle of seeking truth from facts according to the policies of the party and the state and objective facts. Seeking truth from facts is the ideological line and traditional style of our party, the criterion of all the work of the secretariat, and the quality that a secretary must possess. If some things assigned by the leaders do not conform to the principles and policies of the party and the state, the secretary should be brave enough to put forward opinions and ask the leaders to reconsider, so as to ensure the correct implementation of the spirit of the instructions from superiors and do a good job.
2. Be accurate. Accuracy is the requirement of work quality. The accuracy of secretarial management refers to the correct expression of policies, the correct expression of leadership intentions, the correct handling of affairs, the measured words and deeds, and the ability to express words. To a certain extent, it ensures the preparation of leadership work. The accuracy of secretarial management involves many aspects. In short: be accurate in writing, be steady in doing things, be realistic in the situation and be cautious in thinking. To do this, we must be careful and meticulous, and there must be no negligence or carelessness. For example, when dealing with official documents, we must ensure the quality of the documents, accurate words, true materials, careful copying and proofreading, so that every link is error-free. Otherwise, it will delay the work and even cause irreparable losses.
3. Be resolute and vigorous. This is a requirement for work efficiency. The realization of any goal is inseparable from two factors, one is accuracy and the other is time limit. Any of these mistakes will make things impossible or bad. Time limit is to shorten the cycle as much as possible and reduce intermediate links. Secretarial staff must have a strong sense of time, act quickly without procrastination, formulate a scientific working system, straighten out the relationship, have a clear division of labor, and give full play to the importance and creativity of staff. It is necessary to simplify procedures, reduce unnecessary words and etiquette, put an end to the phenomenon of mountains meeting the sea and improve work efficiency. It is necessary to use modern technologies such as computers to change working methods and implement office automation, such as transmitting information, retrieving materials and editing manuscripts through computers.
4. Strictly observe discipline and keep secrets. Secretarial management should produce, process and manage documents. In all kinds of documents, most of them are kept secret to varying degrees. Secretaries at all levels often approach leaders, read some important documents and attend some important meetings. Therefore, the secretary should pay attention to the internal and external differences in public, grasp the discretion, and know what to say and what not to say. Our country has promulgated the secrecy law, and secretaries should study hard, set an example and do a good job in secrecy.
The main work I participated in during my internship:
First, according to the arrangement and arrangement of the factory director, in various special topics and office meetings organized by the factory director, we have done all the preparatory work earnestly, so that the meeting notice is timely, the meeting minutes are detailed, the meeting minutes are well prepared, and the important meeting minutes are issued according to the arrangement of the factory director, so that the principles and policies of the party and the government in the factory can be quickly conveyed to the grassroots units. At the same time, submit all kinds of documents issued by superiors in time, print and proofread all kinds of documents issued by factories to all grass-roots units in time to ensure timely and efficient work.
The second is the drafting of official documents. In recent years, during the discussion of the 11th Five-Year Development Plan of the Group Company, according to the opinions discussed at the joint meeting of the Party and Government, I made a serious summary and sorting out the parts involving our factory, and the Chemical Plant of Datong Coal Mine Group Company wrote "Several Suggestions on the 11th Five-Year Development Plan (Discussion Draft) of Datong Coal Mine Group Company". After being affirmed by the factory leaders, we will propose to report to the secretariat of the group company. Because the opinions were pertinent and the words were relatively rigorous, when the second draft of the discussion draft was issued, I found that the parts suggested by our factory were completely revised according to the contents provided by our factory. This not only shows that our proposal is more scientific, but also affirms my writing level as a proposal drafter.
Third, pay attention to your exercise in office automation. As a modern enterprise, using computers is an essential quality for office workers. At present, I can use a microcomputer to input words and process files. Basic proficiency in secretarial work, such as copying, faxing and document processing. The speed of text input can reach about 4 thousand words per hour. At the same time, it can also use the Internet to query, transmit, receive and store relevant information. However, there are still some shortcomings. Watch-making, for example, is very unskilled because of few operations. There is also a multifunctional machine that has been widely used at present, because the unit has not equipped it and has not mastered it.
V. Internship experience
Through internship, I have a deeper understanding of the importance of secretarial work. Especially in the new situation, secretaries should study Marxism-Leninism, Marxism-Leninism and Theory of Three Represents Theory, learn to use the basic principles and methods of Marxism, seriously study and study the principles and policies of the party and the state, fully grasp the policy spirit, and timely understand and master the work arrangements and requirements of superiors in different periods.
Put the policy into practice, strengthen the ability of organization and coordination, business work, inspection and guidance, staff consultation, written expression and skilled use of various automatic office equipment, strive to improve their own quality, strengthen the transformation of world outlook, and become a qualified secretary with excellent politics and proficient business. Practice, as its name implies, is to learn through practice. After a period of study, or when the study is nearing the end, we need to know what we have learned or how to apply it to the internship. Because any knowledge comes from practice and belongs to practice. So we should put it into practice to test learning. Now that we are about to graduate, internship is becoming more and more important for us. This just-concluded internship can be said to be the hardest and most fulfilling period of my four years in college.
Hard work is because I have just set foot on my job, and I can't adapt to it quickly in many aspects; Enrichment means that during this period, I have learned knowledge and skills that I can't learn on campus and improved my quality in all aspects. At the same time, the internship also gave me some work experience. It laid the foundation for seeking a good career in the future. Now let me sum up the achievements and shortcomings in my work these days. On the one hand, sum up experience, on the other hand, have a systematic understanding of the work.
I. Work content
In this more than a month, my main job is to assist the office staff to do a good job in the personnel and daily administrative work of the administrative department. In this process, I got a preliminary understanding of the specific business knowledge of office clerks in the company by watching, asking and learning, and expanded my professional knowledge. First of all, summarize all my specific work contents:
1. Answer the phone of the candidate, give the candidate a simple initials, and send the successful candidate to the department manager for a second interview;
2. Inform those who have passed the second interview through the trial work order and register;
3. Assist new employees in induction training and phased training;
4. Send documents to leaders at all levels and sign for them;
5. Sort out and save the card replacement sheet and the leave sheet; Organize employee files at any time for filing and sorting;
6. Copy, quickly print office documents, send faxes and receive office forms;
7. Assist in the procedures of new employees' entry and employee transfer and resignation;
8. Calculate the manager's monthly attendance, and send the attendance details to all departments for checking and signing;
9. Enter monthly fines and rewards, and input employee pension insurance information;
10, making 20XX annual leave form for factory manager;
1 1. Assist in receiving customers from deichmann, Germany.
12, other work arranged by the leader.
Second, the harvest and experience
Looking back on my work experience in the past month and a half, although there are tears and pains, the most is experience and gains. I remember the first day I entered the company and was arranged to study with an office clerk. Really, the first day was the hardest. With the change from school to social environment, people around have completely changed their roles. Teachers become bosses, classmates become colleagues, and they get along in completely different ways. Only those who have experienced it personally can understand your invisible feelings.
Fortunately, the girls in the dormitory are very kind to me. They told me that their first job experience began with being looked down upon, and they came from doing odd jobs. They advised me to hold on and keep coming. The first job I came into contact with was recruitment. I'm still a novice at work, but I'm a little nervous and excited when recruiting people.
Our company mainly makes shoes, and there are many proper terms about shoes that I have never come into contact with before, so there are many jobs that I am not familiar with, such as the inspection and inspection of bags made by development department, car bags, molded products of quality department and sewing machines; General warehouse drawing and blanking, etc. I have heard a lot about these jobs in the footwear industry and asked more questions, so I naturally understand something.
More people signed up, and I found a difference, that is, the difference between the north and the south. In the south, most people go out to look for jobs when they are around 20 years old. Even in our office, there are two girls who have worked for 87 years, both of whom have worked for one year. Most of the north just graduated from university in 2034 and entered the society. Young people looking for jobs from the north to the south are older and less experienced. So in order to integrate into the fast-paced society in the south as soon as possible, I will try to absorb everything here with a more humble attitude. 20xx During the two months from February to March, I worked as an office clerk in Ningbo XXX Information Technology Co., Ltd., which was the first time that I officially entered the society, set foot on a job and started a completely different life. Go to work at the specified time every day, and finish the work tasks on time during work seriously, and don't be hasty and perfunctory. We are shouldering civil responsibilities, so we should be careful in everything, otherwise we may pay a huge price for a small mistake at any time, which is beyond an apology and an apology letter.
All heroes in the world are my generation. As soon as they enter the Jianghu, they will be urged immediately. With the change from school to social environment, people around you have completely changed their roles, teachers have become bosses, classmates have become colleagues, and their ways of getting along are completely different. In this great change, we may be confused and unable to adapt to the new environment immediately. We may not like the cruel competition between enterprises, and we can't stand the indifferent eyes and words of our colleagues. Many times, I feel that I have not been reused by the leaders, and I have only done some unimportant chores, and my proposal or work has not been affirmed by the boss. When you can't make achievements, there will be pressure from all sides, glances from the boss and ridicule from colleagues. At school, there are classmates and teachers who care and support, and they just attend classes every day, which is very relaxed. As the saying goes, it is better to study for more than ten years than to work for one or two years. Although the two-month internship is not long, I learned a lot from it, about being a man, doing things and studying.
self-study ability
What you learn in college is not knowledge, but an ability called self-study. Only after taking part in work can we deeply understand the meaning of this sentence. Apart from English and computer operation, the theoretical knowledge learned in textbooks is rarely used. I'm a clerk. I usually just call to process documents when I go to work, and I hardly need my professional knowledge. Website developers of the same company are very different. Computer knowledge is changing with each passing day In a project, they are often asked to learn to use a new computer language for development and design in a short time. They can only study hard on their own basis and master knowledge as soon as possible. In this era of information explosion, knowledge is updated too quickly, and it is definitely not possible to rely on the original knowledge. We must work hard.
Work hard
Because I still live on campus, I have to get up before 7 o'clock every day to catch the bus. Even in cold and bad weather, I have to go to work as long as it is not a weekend. Sometimes the company is busy and has to work overtime at night or on weekends, leaving less time for personal control. We should restrain ourselves from coming to work if we don't want to, but we can sleep in at school, and we can go to cut class when we really don't want to, so we are much more free.
Repeating the tedious work every day is easy to get bored after a long time. It's like I just sit on the computer and type every day. It looks boring. But simple work can't be sloppy. A small mistake of yours may bring great trouble or loss to the company, but you should finish it seriously. The network promoters of the same company have to make phone calls every day, not to mention thirst, but also to suffer indignities, and to endure the unfriendly tone of some telephone receivers, and some even say that they want to complain. If any company is interested, it must travel around to discuss. In fact, all businesses can't be successful in one transaction. They should have perseverance, never give up when they encounter setbacks, and never resign angrily when they are scolded by their leaders when they make mistakes. And website developers often have to drink coffee and stay up late to catch up on projects. All along, we rely on our parents' income, while some people spend money lavishly. Maybe after work, we can realize that the money earned by our parents is hard-won. And we should consciously cultivate our financial management ability. We just graduated, and the salary level is generally not high. In addition to rent, meals and daily expenses, we sometimes send some money to our parents to subsidize our families. We often have little left, and if we are not careful, we may make ends meet and become a moonlight family. But at this time, we are no longer embarrassed to reach out to our parents. So many times we have to rationally control this poor money in our hands.
Get along with colleagues
Stepping into society, we deal with all kinds of people. Because of the interests and busy work, many times colleagues will not care about you like classmates. While some colleagues are smiling at each other on the surface, but behind them they are intrigued and unscrupulous, stepping on others' shoulders and constantly climbing up, so we often can't adapt as soon as we leave school. For example, colleagues who do network promotion in our company pay great attention to the confidentiality of customer information, so as not to be robbed of performance by colleagues, so the relationship seems a bit indifferent. But the environment often affects a person's work attitude. In a cold and impersonal office, everyone will have no attachment, and if there is a better opportunity, they will definitely jump ship without hesitation. They are depressed, which leads to low work efficiency. Every day they just wait to get off work and go home early. Occasional birthday parties for colleagues and a little sympathy when you are sick will help to create a harmonious working environment in Qile. In a good mood, everyone is happy at work, which is conducive to the development of the company. I have seen the right and wrong between the sinister workplace and my colleagues in the company on TV more than once. I think what I can do is to work more and talk less. In the remaining months before graduation, I cherish getting along with my classmates more.
abstract
Although I am not a management major, I have learned many sets of classic management theories in books, which seem easy to understand, but I have never put them into practice. Maybe when I really manage a company, I will realize how difficult it is. We have seen many wonderful negotiation cases from teachers or books. It looks easy. Perhaps only by going to the scene or going into battle in person can we realize our lack of ability and knowledge. During the two months of internship, I broadened my horizons, increased my knowledge and realized the cruelty of social competition. More importantly, I hope to accumulate experience in all aspects in my work and prepare for the road to entrepreneurship in the future.