I. Responsibilities and functions of SouFun customer service
SouFun customer service is an important part of SouFun. Their duties and functions mainly include the following aspects:
1. Provide consulting services: SouFun customer service can provide users with detailed housing information consulting services, including housing location, area, price and other information.
2. Assist the user to complete the transaction: SouFun customer service can assist the user to complete the house transaction, including signing the contract and handling the transfer.
3. Handling of user complaints: When users encounter problems when using SouFun, they can complain through customer service channels, and SouFun customer service will handle them in time and give solutions.
4. Provide after-sales service: SouFun customer service can provide after-sales service for users, including house maintenance and rent payment.
Second, how to contact SouFun customer service
SouFun customer service provides a variety of contact information, users can choose the way that suits them.
1. Online consultation: Users can communicate with customer service in real time through the online consultation function of SouFun official website.
2. Telephone consultation: users can call SouFun's customer service phone for consultation, and the customer service staff will provide you with detailed services.
3. Email consultation: users can contact customer service by email, and the customer service staff will reply to your email as soon as possible.
Third, how to use SouFun to conduct housing transactions
SouFun is a professional real estate information service provider. Users can buy, sell and rent houses on SouFun.
1. Registration and login: Users need to register their accounts on SouFun, and log in first.
2. Search for houses: Users can search for houses that meet their requirements on SouFun according to their own needs.
3. Contact the landlord: If the user finds the house he likes, he can communicate with the landlord through the contact information on SouFun.
4. Signing: If both parties reach an agreement, they can sign the contract, and SouFun customer service can help users complete the signing.
5. Transfer: If the house is bought or sold, it needs to be transferred. SouFun customer service can help users complete the transfer.
Fourth, the service advantages of SouFun customer service
SouFun customer service has many years of experience and has the following service advantages:
1. Professional services: SouFun customer service has professional real estate knowledge and experience, and can provide users with the most professional services.
2. Thoughtful service: SouFun customer service will provide thoughtful service for users, making users' housing transactions smoother.
3. Efficient service: SouFun customer service can quickly respond to user needs and provide efficient services.
4. Security: SouFun customer service will provide security for users to ensure the safety and reliability of users' housing transactions.