Can Meituan merchants delete customer comments?

Merchants cannot directly delete customer comments.

Merchants can view and reply to users' comments in their own business background, and under certain circumstances, they can apply to Meituan Customer Service for deleting comments.

Meituan Customer Service will review the application according to the platform rules and relevant laws and regulations, and delete the corresponding comments after approval. At the same time, Meituan does not support deleting comments at will. Only comments that violate the rules of the platform, cheat or infringe on the rights and interests of others will be deleted.