Basic phone step 400 at the beginning of application:1. Select an agent. Now operators have authorized 400 telephone service to major agents, and many business halls no longer accept this service. Coupled with the high handling fee, it has become the first choice for many enterprises to find an agent to handle 400 calls.
When choosing an agent, check whether its qualification procedures are complete, whether its strength and service pass the customs, etc. To make sure you don't get cheated.
2. Choose 400 numbers, packages and functions: Now agents will launch packages at different prices, and each package has a corresponding number. With the help of customer service, choose the right package, and the number selection is mainly simple and easy to remember. Generally speaking, the higher the package price, the better the number quality.
3. Payment registration, lock number.
4. Submit real-name certification materials: 400 telephone is an enterprise user and needs business license, legal person ID card and other qualifications. Enterprises need to communicate with customer service in advance and prepare materials.
5. Opening service: Each 400 number has a corresponding management platform. After handling 400 calls, the enterprise should remember to ask the agent to obtain the login authority of the management platform, so as to query the balance, bind and change the number, and pre-store the phone bill.
For more details, please consult www.400.com.
How to handle 400 calls (application for opening)?
There are four main steps in handling the 400 telephone flow:-> Check the qualification-> Select the number-> Book a package-> See service. Choose a company that is qualified to run 400 enterprises. 400 telephone application is very simple, as long as you provide relevant legal information, it can be processed after approval.
400telephone is a calling and called shared service, that is, the calling party bears the local telephone access fee and the called party bears all the incoming call answering fees, which is widely used in multi-industry pre-sales and after-sales service consultation.
400 telephones are divided into 4006 (China Unicom), 4007 (China Mobile's former Tietong), 4008 (China Telecom), 400 1 (China Mobile's new section), 4000 (China Unicom's new section) and 4009 (China Telecom's new section).
How to register a number starting with 400?
First, the choice of treatment methods.
There are two ways to handle 400 calls. One is to find a telecom operator, but the cost of handling 400 calls by these three operators is relatively high. Because these three operators have many services, 400 telephones are only a part of them, and they spend little energy on this service, which will lead to higher costs. The second is to find an agent to handle it. At present, 90% of enterprises in the market handle 400 calls through agents. It is cheaper to choose an agent to open than an operator, but we should pay attention to the qualification of the agent, especially the business license, and remember to handle it blindly, so as to avoid the poor effect after the 400 telephone is opened and bring difficulties to the company's business promotion.
Second, choose the number.
To apply for 400 calls, you must first select a number. Different number segments belong to different operators. Enterprises choose numbers to segment the market according to their own needs. At present, there are 4008,4009 (telecom), 4000,4006 (Unicom), 400 1, 4007 (mobile). This is the starting number. Enterprises with other numbers can choose freely on the platform.
Third, the company information preparation
In fact, it is also very simple to handle the information of 400 calls. You only need a copy of the company's business license and the agent's ID card, but you need to stamp the company's official seal. Many business managers don't care about this, but it can easily lead to the infringement of the company's rights and interests. Therefore, when copying the company's business license, it should be indicated on the copy, which is only used for 400 telephones.
Fourth, the contract signing
When the above information is ready and the number is selected, you can sign a contract with the agent. The purpose of signing the contract is to determine the tariff and business content, so as to avoid the influence of subsequent agency changes on the 400 telephone business.
V. Waiting for opening up
Each 400 number has a corresponding management platform. After handling 400 calls, the enterprise should remember to find an agent to obtain the login authority of the management platform, so as to query the balance, bind the number change and deposit the phone bill.
These are the simple steps to apply for 400 calls. Friends who don't know how to handle 400 calls, look at the contents above. It can play a very good role for enterprises to handle 400 calls.
Can I handle 400 calls in the business hall?
Because 400 phones are not the main business of China Unicom and Telecom, they are all authorized to the following agents, and the channel price is given to the agents. I also went to know before handling the number, and found that it is really troublesome to handle it in the business hall, and the tariff is relatively high, as well as the service fee.
Later, I chose to handle it in the 400 online business hall. Just submit the information online. The information needed to handle 400 calls is detailed on the website.
How to install the 400 telephone? Can individuals handle it?
At present, according to the registration regulations of the Ministry of Industry and Information Technology in real-name registration system, the agency of 400 telephones has been cancelled. If you want to handle it, you need to contact the staff of the customer departments of the three operators directly. Moreover, according to the regulations, it is not allowed to be sold to individual users, that is, it must be registered in the name of an enterprise.
It is necessary to provide the original business license, legal person ID card, agent ID card, enterprise organization code certificate, bank account opening certificate and other materials, and promise to correspond to the phone bill according to the selected number type.