2. When choosing tourism products, see whether the travel agency provides the seed selection list, whether the itinerary is detailed, whether the promotional materials are beautifully printed and detailed. Travel itinerary is the itinerary, which should include accommodation, transportation, catering, scenic spots, tickets and whether there are any self-funded items. The more detailed the details, the better, so as not to be vague and harm the interests of tourists. It depends on whether the itinerary is reasonable or not, so as not to waste too much time on the journey. A thoughtful itinerary should even include the phone numbers of hotels and restaurants, so that you can get in touch with the team in time in case the guests get separated. Remember, don't trust the promise of the salesperson's nominal guarantee. After selecting the products of tourist routes, a formal tourist contract should be signed. Generally speaking, the itinerary is thoughtful and reasonable, and the terms of the contract are clear, so it is less likely that the travel agency will change the arrangement at will.
3. Don't choose a route that is obviously lower than the market price. When choosing the products of tourist routes, we should "shop around". Many "black day tours" and "low price tours" attract tourists to sign up for tour groups at prices significantly lower than the market price.
4. If the tour guide temporarily adds items to the itinerary, tourists should make sure whether they are interested, then ask whether this arrangement requires extra fees, and finally find out whether the new arrangement will affect the tour of the next scenic spot. If you don't think it's appropriate, you can refuse the new arrangement. Because the "Tourism Law" stipulates that: when organizing and receiving tourists, travel agencies may not designate specific shopping places or arrange travel projects that are paid separately. However, unless it is agreed by both parties through consultation or requested by tourists and does not affect the itinerary of other tourists.
If the tour guide reduces the scenic spots not because he doesn't want to go, but because of force majeure, then keep the evidence. If he doesn't get the corresponding service because he paid, he can ask for a refund or even complain for compensation.
6. If there are disputes or service quality problems during the tour, tourists should keep the travel contract and itinerary signed before departure, as well as the evidence that the travel agency broke the contract or the tour guide was irresponsible during the tour, and complain to the quality management department of the travel agency. If the quality management department of the travel agency can't solve the problem properly, it will complain to the relevant departments of the provincial and municipal tourism bureaus and even resort to the law.
During the Spring Festival holiday, Harbin's "sky-high price fish" incident and Beijing's "black-guided guest abuse" incident became hot topics in society. In fact, domestic tourism problems such as "black shop cheating", "black day tour" and "low-priced group" will be exposed every tourist season, reminding everyone not to take it lightly.