What's the difference between a silicon-based smart phone robot and a general voice robot?

First of all, let's be clear. What does a universal voice robot mean? Are you talking about the kind of robot that often does customer service? Follow the voice prompts and let us operate?

If so, let's talk about the difference.

First of all, sound. That kind of customer service voice robot is rigid, emotionless and uncomfortable. The voice of the telephone robot is artificial voice, and the speech is emotional.

Second, interaction. The customer service robot is just a rigid prompt operation. If you ask him anything, he won't talk to you even if his throat is broken. But the silicon robot can hear people talking. If you ask it a question, it will give an answer.

Third, understanding ability. The kind of customer service doesn't listen at all, so it doesn't understand. The telephone robot is based on natural language understanding and can understand and analyze conversations.

That's all I know. If there is anything you want to know, please ask. If you are satisfied, please accept it.