If you have quality problems or service problems with Geely Automobile, you can call Geely's after-sales service number for consultation. If the service of 4S shop is not good, you can call the manufacturer's after-sales service phone to complain.
Because the 4S shop is the first-class distributor of the manufacturer, it is bound by the manufacturer. If the manufacturer confirms that it did happen, it will affect the performance of 4S stores, and the reward for 4S stores to get resources from manufacturers will also be affected. It will not sit idly by when it encounters problems, so the 400 number is still useful.
200216 According to the statistics of Automobile Quality Network, the number of complaints about two SUVs of Geely Automobile surged, namely Job and Xingyue.
In June, the total number of complaints from Geely Job reached 187. The main complaints are quality problems, such as sound system failure, gearbox reverse and abnormal steering sound. In June, the number of complaints from Geely Xingyue reached as high as 184. The complaint is that the in-vehicle system software has become very stuck after upgrading, and the in-vehicle system is stuck until now.
At present, Geely has accepted complaints from car owners, the car system is gradually improving, and mechanical problems will be repaired according to the warranty period. Generally speaking, Geely's after-sales service is still relatively good, and there have been no serious collective home complaints. If Geely owners also find these problems in their vehicles, they can call the manufacturers or make complaints on third-party platforms and 4S shops.