Dear users, no matter what you need, just call our 24-hour unified service hotline:
Customer service will serve you wholeheartedly: we will do the rest.
1, our representative will provide you with professional answers!
2. We will arrange the nearest maintenance network to provide on-time door-to-door service according to your appointed time!
3. While providing quality service, we will explain the working principle and working principle of the product in detail for you!
4. After sale, I will explain the common sense of product use and guide you to use it!
5. Your service information will be fed back to the center synchronously, and we will arrange customer service staff to pay a regular return visit!
The first step is telephone maintenance.
If customers find problems with household appliances, they can contact us in time, and we will provide on-site service as soon as possible.
Step 2: Register for an appointment.
Describe the electrical failure so that you can send the right person to solve your trouble. You need to describe the type, brand, model, fault phenomenon of electrical appliances, as well as your contact information and address, and we will provide on-site service. Then the maintenance master calls you to discuss the time of on-site service.
Step 3: Go to the door on time.
Arrive at the designated place on time according to the scheduled on-site service time.
Step 4: Check the fault.
Check the electrical fault before maintenance, so as to eliminate the fault. After testing and troubleshooting, the maintenance technician found the cause of the electrical fault.
Step five, determine the cost.
Before the formal troubleshooting, report the cause of the failure and the cost of repairing the failure, so as to be aware of it. At the same time, you can also give up maintenance because the price exceeds the budget.
Step 6: Customer Acceptance
After troubleshooting, the customer starts the machine and accepts it until you think it is satisfactory.
Cause Analysis of P2 Code Problem in Gree Air Conditioning
P2 (compressor top temperature protection)
The p2 fault code of the air conditioner indicates that there is a communication fault in the air conditioner. P2 fault occurred in the air conditioning circuit and the air conditioning system itself.
If the circuit board of the air conditioner fails, it is necessary to replace the damaged computer board of the air conditioner. If the air conditioning motherboard can't transmit information, it will also be removed. Of course, the air conditioner will not display p2 fault. Confirm whether the air-conditioning circuit board is damaged, and measure whether there is 220V current and voltage at the inlet and outlet of the air-conditioning circuit board with a multimeter. If it does not exist, the circuit board is damaged.
The outdoor power supply module of the air conditioner has loose wiring, which causes the air conditioner to display p2. In this case, the disconnected line is enough. In this case, the air conditioner needs to be disassembled, and the failure point can be confirmed by observing the module of the air conditioner. After processing, the air conditioner will not display p2.
Communication failure means that the connecting line between the outdoor unit and the indoor unit is propped up, so that the damaged line can be reconnected without p2 failure of the air conditioner. It is very normal for the air-conditioning circuit to fail, so it is ok to reinforce the connection.
Introduction of maintenance method for P2 fault code of Gree air conditioner (after-sale online fault maintenance entrance of Gree air conditioner)
When the motor of the air conditioner does not rotate, it means that the indoor unit of the air conditioner is dirty, so it is necessary to turn off the power supply and use electrostatic precipitator or brush to remove the dust in the dirty place. After such processing, the air conditioner will no longer display p2.
Fault scope: external electromechanical control, protector, refrigeration system, compressor.
Solution to p2 Fault of Gree Air Conditioning
Some air conditioners with no temperature protector at the top of the compressor have also been reported to P2, so it is enough to replace the external electric cabinet. Compressor room temperature, protector disconnected, protector failure, protector normal measurement is electronic control failure.
The compressor temperature is high, usually due to system failure, dirty compressor, low wind, lack of fluorine, micro-blockage and other reasons, and compressor failure rarely occurs.
The P2 code displayed by Gree cabinet air conditioner indicates that the communication between the computer board and the outdoor unit module of CBD has failed.
Introduction of maintenance method for P2 fault code of Gree air conditioner (after-sale online fault maintenance entrance of Gree air conditioner)
Gree air-conditioning fault code P2 fault range:
1, the outdoor unit power module is damaged by heating short circuit;
2. Abnormal power supply of frequency conversion module;
3. Communication failure of external machine;
This net is dirty and dirty.
Introduction of maintenance method for P2 fault code of Gree air conditioner (after-sale online fault maintenance entrance of Gree air conditioner)
Maintenance method of P2 fault code of gree air conditioner;
1, computer motherboard failure, replace the circuit motherboard;
2. If the power module of the external machine fails, please turn on the external machine to check whether the cable is loose. If it is loose, please reconnect it.
3, communication failure, the black connecting line between the internal machine and the external machine is loose, which can be reconnected firmly;
4. The motor is locked or does not turn, indicating that the internal machine is too dirty. Turn off the main power supply, open the lower cover, take out the filter screen for cleaning, and clean the electrostatic precipitator with a brush.
1. There are 26 direct subsidiaries, covering nearly 500+ county-level cities in China, serving 654.38+00+ 10,000 families and enterprises.
All districts in the main city can make on-site maintenance, place orders nearby and make quick on-site maintenance.
Second, our advantages:
1, major: 5000 self-employed engineers in China, covering all maintenance categories, to solve your maintenance problems in one stop.
2. Regularity: the engineer is direct, the service process is standardized, and the service experience after maintenance is good.
3. Trustworthy: Xiaomi, a joint investment enterprise in the same city. Five major insurance companies cooperate, and regular companies are guaranteed.
4, fair and transparent, the national unified charging standard! Buying out the annual service can effectively avoid the disadvantages of low transparency to customers or even individual fraud in the traditional single maintenance fee, clearly understand the maintenance situation and effectively reduce the cost.
5, all online payment, convenient and fast, protect rights and interests. Support Alipay and WeChat payment.
The company is committed to home maintenance services such as home appliance maintenance, home appliance cleaning, water and electricity maintenance, pipeline dredging, waterproof and leak-patching, and wall renovation.
Third, safe maintenance, intimate service is guaranteed!
Regular companies, regular companies, can issue invoices.
Be honest and trustworthy, act according to the rules, and keep your word.
On-time door-to-door service has outlets all over the city, and engineers arrange it nearby to provide on-time door-to-door service according to the scheduled or agreed time.
The price is transparent. Show the price standard and charge according to the standard. The service process is transparent.
Quality assurance: All home appliances maintenance guarantees to relieve your worries.
All service return visits, double insurance of service quality.
Four. Description of expenses:
1. If the master cancels the service due to the customer's reasons, 30 yuan's empty running fee, that is, the master's gas money, will be charged. I hope you can understand.
2. The project price in this post is not used as the basis for charging, nor is it the actual transaction price. The actual transaction price is subject to the unified charging standard presented by the master.
3. If the maintenance is not completed due to our factors, such as too difficult maintenance or no spare parts, the advance payment can be fully refunded without any charge.
4. Contact the engineer privately for all problems (property safety, personal safety, etc.). ) has nothing to do with the company.
5. Except for this purpose, the company forbids engineers to charge extra fees without permission. If it happens, please call the official customer service phone directly to make a complaint.
6. The fault caused by installation shall be guaranteed for 30 days, and the fault caused by maintenance shall be guaranteed for 90 days. During the warranty period, the same fault will be repaired free of charge, and a regular warranty card will be provided.
National service and maintenance outlets:
Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Suzhou, Nanjing, Chongqing, Chengdu, Tianjin and Wuxi,
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Zhuhai, Erdos, Jinhua, Luoyang, Guiyang, Zhenjiang, Zibo, Yancheng, Taizhou, Nanning, Huzhou,
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Zhangzhou, Yulin, Linyi, Cangzhou, Zhuzhou, Jiangmen, Baoding, Jiujiang, Daqing, Baotou, Ganzhou and Taian.
Huaian, Changde, Handan, Liuzhou, Lianyungang, Xuchang, Zunyi, Mianyang, Longyan, Dezhou, Jiaozuo and Chuzhou.
Xinxiang City, Hengyang City, Heze City, Suqian City, Putian City, Yueyang City, Sanming City, Nanyang City, Yichun City and Zhanjiang City can all provide on-site services.