Work summary business summary 1
Time flies, and it's a year. The year 20__ means the end of the first decade in 2000, and next year will soon b
Work summary business summary 1
Time flies, and it's a year. The year 20__ means the end of the first decade in 2000, and next year will soon be the beginning of the second decade in 2000. On this day of saying goodbye to the old and welcoming the new, I can't help but feel very sad when I look back on my work this year.
Although I have not made amazing achievements this year, I have a deep understanding of the twists and turns. For those who have the necessary sales experience, sales is really not difficult, but for those who are not very rich in sales experience and have just been engaged in the sales industry for less than two years, it is necessary to challenge. Up to now, I no longer call myself a newcomer to sales, because I have been in the sales industry for almost a year and a half, and I have been talking for about 540 days. 20__ years passed quickly. Although I have not made remarkable achievements, I feel that I have done something worthy of myself. I am not wasting my time doing nothing every day, but trying my best to make plans, make quotations and meet customers. It is an ironclad fact that a salesman can only be affirmed by the company by his sales performance. In order to achieve excellent results next year, we must make persistent efforts to challenge the limit and strive to exceed the scheduled sales next year.
This year 1 month, I just used Alibaba's online sales platform to upload products one by one and write product descriptions in English. Because I didn't have a substantive description of the product in the first half of last year, I spent a long time in the product description stage. No one taught me at first, although it was not too difficult, but I still encountered a lot of trouble in actual operation. I must figure out how to write product descriptions and set keywords. In the last quarter, the number of inquiries was very small, and there was not much gold in the inquiries received. Even though I reply to the inquiry in detail most of the time, I find that the replies from potential customers are few and not very detailed. In fact, we can see from those responses that they don't want to buy. Maybe just to accumulate some quotations, or compare with quotations from other suppliers. This quarter's quotation is basically useless. In the second quarter, the product may be relatively complete and the description is relatively in place. Slowly, some inquiries with higher gold content came. Among those numerous inquiries, you can't know which ones are effective. Only by taking every inquiry seriously to guide potential customers, will they be interested in your reply and topic step by step, and then take advantage of their precious time in their busy schedule to start answering your questions day by day.
In fact, as long as most inquiries contain high gold content, customers will be invited to visit factories in China, so the chances of getting orders are higher. At the same time, there is also a situation where guests need more equipment and a lot of money, so they come to China to visit several factories, and we should stand out from them and let them choose the equipment we produce. There are many factors that affect the success of sales, such as price, communication and other factors of the company. So success depends on strength. Don't be dejected and despondent if you don't get that order, and don't be complacent if you do. There are still many opportunities, but we must seize them every time.
The third quarter is basically a document for philology. In fact, these are not difficult on the surface, but they are all meticulous work. As long as there is one mistake, the customer can't clear it. Let's just say that if the documents are consistent, the company must have used them correctly. If the packing list, commercial invoice and certificate of origin are not used by the same company, then there will be problems. This is just an example.
In the fourth quarter, fortunately, I received the order in early June at 5438+065438+ 10. I was going to resign this year, but I can't do it until next year.
Because the shortest time for me to understand the documentary is about three months. To make a new sales plan for yourself, the most indispensable things are perseverance and diligence, as well as firm belief. It's only a matter of time before I always hint that there will be a self-list. Although paying is not necessarily a great return, paying must be rewarding. Pies don't fall automatically in the sky. Only by working hard can you have a chance to succeed. Success always favors a prepared mind, so as a salesman, you should always be ready to deal with the unknown.
This year is coming to an end, and I have had disappointments and rejoicing in this year. Fortunately, I can complete a small order without the leadership of other foreign trade colleagues. After making a small order, I have confidence, which is lucky. The disadvantage is that some technical questions can't be answered clearly to customers, because only by understanding the principle can we understand, such as the principle of those pipes, which pipes water passes in and out, which pipes are used to recover concentrated water, which switches to open to wash the membrane, which valves to open to wash the pretreatment tank, and what functions they are. When customers ask these questions, they realize that it is not enough to just understand the basic process. We haven't sold a production line machine yet, so the details involved should be technical problems, so no matter what industry we are engaged in, learning is endless. From these, I see my own shortcomings. If you want to make small achievements in the future, you must strive for perfection in this respect.
To sum up, I have little experience and introspection there, but I still have a goal for next year. Thinking about moving towards that goal, my goal has always been to sell equipment for a pure water production line, hoping to achieve it in the first quarter of next year.
In addition, there are some dissatisfaction with the company's system. I hope the company can follow my recommendation, as follows. First, I don't think the company can deduct our commission plus 15% of the basic salary every month. 5% is understandable, and the annual deduction will be settled with us at the end of the year. Second, the tax refund will be sent to us when it comes down. Third, sell products according to the price list.
Work summary business summary 2
The year 20_ is about to leave quietly, and it has entered our field of vision. Looking back on this year's work, there are ups and downs in general. I remember that I have been working for more than _ years since I first joined the company. This year, the whole working state is on the right track, and I have a more comprehensive understanding of the anti-counterfeiting label industry. Successful customers are also accumulating over time. At the same time, every time I successfully cooperate with customers, it is an approval of my work and reflects my work value in this position. But on the whole, I still have a lot to improve myself. The following is a summary of my work this year:
First, strive to improve political literacy and ideological and moral level.
Actively participate in all kinds of political study, theme education, vocational education activities, organizational activities and recreational activities organized by superior companies, branches and departments, without being absent without reason; Can adhere to the correct political direction, take the initiative to improve their political literacy and ideological and moral level from all aspects, and make continuous progress ideologically and politically.
Second, strive to improve professional quality and service level.
Actively participate in all kinds of business study, training and examinations organized by superior companies, branches and departments, study diligently, be good at creation, constantly strengthen the training of their own business quality, constantly improve their business operation skills and basic skills of serving customers, master their due professional business skills and service skills, handle all kinds of business skillfully, understand all kinds of business products operated by the company and carry out targeted publicity and promotion.
Third, strictly enforce the rules and regulations
Over the past year, we have strictly implemented the rules and regulations, internal control system and service regulations of superior companies and branches, insisted on using civilized language, and never acted beyond our authority or abused power for personal gain. There are no customer complaints and other irregularities.
Four, complete the tasks assigned by the branch and department.
Over the past year, I have been able to work diligently, conscientiously, leave early and return late, stick to my post, contribute silently, and actively complete various tasks assigned by the branch and this department. Can take the initiative to take into account the marketing work and tasks of the department, and actively market e-banking business, various bank cards and other intermediary businesses. With the love of insurance, I worked hard to fulfill my job and post responsibilities, and made great efforts to do all kinds of work according to the requirements of superior leaders, and achieved certain results, which also won the praise of leaders and comrades. Looking back on the past year, I am pleased with my achievements, but I also find that there are still some gaps and deficiencies compared with the employees in Xiu Xiu. But I have the confidence and determination to find the gap in my future work, bravely overcome the shortcomings and deficiencies, further improve my overall quality, and do a good job that I should do.
Work summary business summary 3
Starting this year, I am in charge of beer sales. During this year, I earnestly performed my duties and did a good job in sales, and achieved gratifying results. Below, I will summarize my work in the past year as follows:
First, zero-risk services were launched. Since beer promises zero risk, I have made a serious investigation and study on zero risk service for consumers, and think that consumers should be served through zero defect products and exquisite market segmentation. Every bottle of beer purchased by consumers is printed with 800 national toll-free telephone numbers. Through communication, the distance between consumers and draft beer is shortened, and the quality of beer with zero defects is further strengthened. Through professional service, I help to speed up the timely delivery of goods, from commodity display to container display to ubiquitous pop poster tips. Business representatives follow the whole process, making each dock a perfect dock and a model project. Beer sells not only commodities, but also professional services, which bring rich returns. According to statistics, the annual sales reached * * yuan.
Second, broaden the market. Before the beginning of the year, beer occupied more than 90% market share. Beer lags far behind ours. In order to compete, we have adopted the methods of improving service quality, making sales advertisements and advertising in many local media, and achieved obvious results. Therefore, local people are familiar with beer. At the same time, vigorously promote beer in rural areas. In the promotion, giving gifts and rewards is attractive to farmers. For example, in view of the fact that some farmers are in urgent need of agricultural machinery but lack of funds, the first prize will be set as an agricultural tricycle in the prize-winning activities, instead of high-end electrical appliances such as color TV sets, refrigerators and air conditioners, and the winners will be vigorously promoted so that farmers can acquire tricycles with their dreams and identify their brands when they consume; In view of the characteristics that many farmers like to play poker after drinking with relatives and friends, this gift is defined as a specially designed advertising poker, which is beautifully designed and can't be bought in the market. It is very popular with farmers' friends, so the sales volume has increased greatly.
Third,
In a word, I have done a lot of work in sales this year, but there are still some shortcomings, mainly due to insufficient publicity and lack of publicity funds. However, with excellent sales performance, we will do better in beer sales next year.
Work summary business summary Article 4
It's the end of the year. Looking back on the past year, I can't help feeling a lot. Time flies, another year has passed in a blink of an eye. Looking back, although there is no vigorous result, it has experienced extraordinary tests and tempering. I am very grateful to the company for giving me this growth platform, so that I can continue to learn and progress in my work and gradually improve my quality and talents. In retrospect, the company accompanied me through a very important stage in my life and let me know a lot. The support and care of the leaders and the full assistance of my colleagues make me more handy in my work. Express my heartfelt thanks to the company leaders and all my colleagues. At the same time, I will also sum up my work this year.
First, be strict with yourself and unite with comrades; Set an example and work hard.
Be strict with yourself at work, respond to the company's call and actively participate in company activities. Overcoming all kinds of difficulties, regardless of personal gains and losses, I worked overtime to learn business knowledge, and completed many work procedures such as receiving cases, filing cases, surveying, tracking and medical examination in a short time, which won unanimous praise from customers and successfully completed the tasks assigned by the leaders.
Second, establish a central image and safeguard the interests of the company and customers.
At work, it was found that many hospitals had unreasonable charges, which led to the loss of the company and customers. In the case of sufficient evidence, I went to the problem hospital several times to defend myself, which saved the loss for the customer and avoided the loss of our company, and established a good image of PICC in front of the customer and the hospital.
Third, find problems and solve them. Seeking innovation and promoting work
1. After market investigation, combined with the characteristics of housekeeping and hospitals, the unified pricing of nursing fees was put forward, which not only saved the claim settlement procedure, but also reduced the payment of this fee;
2 involving personal injury (disease) case flow, non-auto insurance special notification documents, personal injury case tracking form, medical audit form and other documents. Personal injury cases are centrally filed and examined, which simplifies the claim settlement procedure and greatly reduces the compensation.
Fourth, improve and deepen services to serve customers and insurance companies.
1. Put the claim settlement work first and check the customers before mediation by the traffic police team;
2. According to different types of insurance, cooperating with branch companies to deal with personal injury compensation disputes not only reduces the compensation, but also stabilizes the branch companies, wins customers and is well received by all branches;
Five, maintain the results, find out the shortcomings, redouble our efforts, to a higher level.
1. The work of our business team has just started, and the experience in all aspects is still very insufficient. We need to study together and redouble our efforts. At the same time, because the work involves multiple types of insurance and needs the support and cooperation of multiple departments, it is necessary to strengthen coordination in all aspects in the future;
2. With the development of new types of insurance, there are still many new problems. While strengthening business learning, we should also contact horizontally and learn from the advanced experience of other companies;
In the new year, I set myself a new goal, that is, to step up my study, better enrich myself and meet the challenges of the new period with full mental state. I will also learn from other colleagues, learn from each other's strengths, exchange good work experience with each other and make progress together. Strive for better work performance.
Work summary business summary Article 5
I worked in _ _ insurance company for X years. With the enthusiastic help of colleagues and leaders, after X years of experience, I have grown from an insurance novice to an important person in charge of professional and sophisticated enterprise insurance. In my post, I can provide good insurance consulting services for customers, attract new business for the company and make due contributions to the company's development. In the company, I abide by the law, unite with the collective, and complete the tasks assigned by the leaders and superiors with my colleagues. The following is my summary of my 20__ year work.
One, continuous learning, to participate in training, so that the level of business continues to improve.
There is no end to learning. Although I am familiar with all aspects of the company, I am still not satisfied with the status quo. In order to continuously improve their business level, they actively participate in various business study, training and examinations organized by superior companies and branches as well as the department. I am diligent in learning, good at creating, constantly strengthening my professional quality training, constantly improving my business operation skills and basic skills of serving customers, mastering my due professional business skills and service skills, being able to handle various businesses skillfully, and knowing this.
Second, improve ideological awareness and make continuous progress in thinking.
All along, I have maintained a positive attitude and actively participated in various political studies, themes, activities, organizational activities and recreational activities organized by superior companies and branches, without being absent without reason; Can adhere to the correct political direction, take the initiative to improve their political literacy and ideological and moral level from all aspects, and make continuous progress ideologically and politically.
Third, do not violate the rules, do everything according to the rules, work wholeheartedly, and complete all tasks of the company ahead of schedule.
I always cherish the heart of serving the people and benefiting the company. No matter in handling business or other work, I can strictly implement the rules and regulations, internal control system and service regulations of superior companies and branches, adhere to civilized language, do not act beyond my authority, abuse power for personal gain, and have no customer complaints or other irregularities. Behave yourself in your spare time, and don't participate in gambling, buying illegal lottery tickets and other bad behaviors. In my usual work, I have been conscientious, diligent, leaving early and returning late, based on my post, silently contributing, and actively completing various tasks assigned by the branch and this department. Can take the initiative to take into account the marketing work and tasks of the department, and actively market e-banking business, various bank cards and other intermediary businesses.
In a word, insurance has become a part of my life. With persistence and enthusiasm, I will persevere, work hard and finish my work. Over the past six months, I have worked hard in all aspects according to the requirements of my superiors, and achieved certain results, which have been affirmed by my leaders and praised by my colleagues. At the same time, I found that compared with my best partner, there are still some gaps and shortcomings. But I am confident and determined to shorten the gap with them in my future work, be brave in overcoming shortcomings, make up for deficiencies, work hard and further improve my overall quality.