After dialing ICBC 95588 customer service number, press "1" to select Mandarin, and then press "1" to select personal service. After hearing the voice prompt, press "9" to enter the manual service channel, and a manual customer service line will serve you in a few seconds. If you want to inquire about or handle credit card business, please dial 95588, press "1" and then press "6" to enter the credit card service channel, and then select "9" for manual service.
Main services of ICBC 95588:
1, account information inquiry business;
2. Transfer or remittance business;
3. Telephone or living payment service;
4. Investment and wealth management or foreign exchange trading business;
5. Credit card service or remote roaming service;
6. Manual service.
Telephone banking refers to the electronic banking business that provides customers with financial services such as account information inquiry, transfer and remittance, payment, investment and wealth management, business consultation, etc. Self-help voice and manual service by telephone. ICBC 95588 Telephone Banking can provide customers with a package of financial services such as account information inquiry, transfer and remittance, investment and wealth management, payment, foreign exchange transaction, roaming in different places, credit card service, manual service, etc.
1. Account information query provides the functions of querying the basic information, account balance, current account details, account history details and account unwritten details of each account and its sub-accounts in the card.
2. Transfer and remittance provide functions such as transfer in the same city and remittance in different places.
3. The payment service provides the function of inquiring and paying various daily expenses such as telephone charges, mobile phone charges, utilities and gas charges.
4. Investment and financial management provides the function of buying and selling stocks, funds, bonds and gold.
5. Foreign exchange trading provides the functions of buying and selling foreign exchange in real time, inquiring exchange rate, account balance and various transaction details.
6. Credit card services provide functions such as card handling, card activation, loss reporting, account inquiry, RMB purchase and repayment, and credit line adjustment.
7. The manual service provides business consultation, complaints and suggestions, network information, new business introduction, and accepts emergency oral loss reporting of accounts.
China Industrial and Commercial Bank is a financial institution engaged in deposit and loan, settlement and cash management. Established in June 1 984 65438+1October1,it is a large state-owned bank under central management. The Bank's main businesses include: corporate deposits and loans, inclusive finance, institutional finance, settlement and cash management, trade financing, investment banking, etc. On June 27th, 2006, it was listed on both Hong Kong Stock Exchange and Shanghai Stock Exchange. On August 27th, 20021year, the interim report of 20021year issued by China Industrial and Commercial Bank showed that ICBC achieved operating income of 426.4 billion yuan in the first half of 20021year, up by 6% year-on-year; The net profit attributable to shareholders of the parent company was 65.438+063.473 billion yuan, a year-on-year increase of 9.86%.