Summary of the work of turning the probation period of automobile sales into a full member 1.3 months' probation period is coming soon. During these three months, I quickly adapted to the new job and integrated into the new team, which was affirmed by my colleagues and leaders. But there are still some shortcomings, and I think it is worth summing up, thinking and improving myself.
I remember when I first came here, I was not familiar with all aspects. My colleagues and leaders around me gave me great help and let me complete the positioning of the team role as soon as possible. Now my job is sales statistical analysis and settlement, and I am mainly responsible for compiling the daily control table and shift schedule. Because I have worked in relevant positions before, I am quite skilled in the operation of erp system and data processing of excel, so I can get started quickly and finish the daily sales report alone in just one week. Although the daily report preparation is mechanical repetition, I realize that many non-repetitive jobs can be excavated in the repetitive work, and new proper terms can be learned in the preparation process, as well as how to save time and improve work efficiency. In the settlement work, in addition to completing the preparation of the demanding settlement table, we also strive to do a good job of communication between the sales department and the finance department and cooperate with the audit work of the finance department. Besides my own job, I also actively cooperate with other departments. For example, I help the marketing department update the new data package every month. In fact, other departments can also do this work alone, but they are not familiar with the delivery data, vehicle model and 18 code, which takes a lot of time. If I can save others two hours by spending one hour, it's worth doing.
At the end of X, I received the internship task of new employees in the sales department to xx franchise stores, and at the same time, I should monitor their entrusted loans. Of xx people, I was assigned to the first one. At that time, I was reluctant, because I had been in the company for less than 1 month, which was the latest among xx employees. I don't know much about many aspects, and it seems that there is a feeling of "driving ducks to the shelves". But after all, I have worked for X years, so my adaptability is stronger than mine. I immediately prepared a lot of information to read on the road and at night, and learned the knowledge of franchise stores in the shortest time. During the internship, actively cooperate with the supervisor to complete the entrusted loan monitoring task. After the internship, I wrote 1 30-page internship experience report. At the same time, it also gave a start to new colleagues who followed the internship, both at work and in life.
In the final of the X-month Sales Classic, I was fortunate to be the player manager of top20, mainly responsible for the food, accommodation and transportation of the players. During the whole process, I formed a deep friendship with the players and gained a lot myself. First, the concept of time, as long as you want to wait for others, there will be no waiting for you. Second, we should fully estimate the difficulties, because many unexpected things make people unprepared. Third, forbearance, there may be many obstacles and nails in the communication process. Only by forbearing first and doing things well is the most important thing.
At the same time, I am also clearly aware of my own shortcomings, especially the inability to achieve 100% sales settlement. In fact, every job needs a period of time to get familiar with and settle down. In these three months, the internship in the franchise store accounted for two weeks. After the sales elite competition and new employee training, there is not much time to actually operate this position except holidays. Now I can only complete the hardware discount and simple promotion settlement.
Being a full member does not mean that the treatment will be better. More importantly, from now on, I am a regular employee of xx, so I must be more strict with myself in my work, communicate sincerely and do my job well.
Summary of the work of turning the probation period of automobile sales into a full member II. During the probation period of X months, with the help of my leaders and colleagues, I learned a lot of sales knowledge and got a certain understanding of the sales process. I also have a certain understanding of my sales position. The following are some of my work experiences in the past few months. I hope the leader will correct my shortcomings and let me study better.
Because I have some customer information at hand, I called the office for half a month when I first started selling, because the customer wouldn't tell you in detail on the phone, but later I found that it didn't achieve the expected effect, and the customer sometimes got impatient on the phone, so I changed my strategy and took the initiative to come to the door, which a salesperson must face. Nobody told me what to do. In the early stage of running, even the customer's door can't get in. After eating the "doornail" again and again, I summed up the way to break into the customer's door. Don't be afraid of the long journey, don't be afraid that the door is not easy to find, be patient, the doorman at the door always has time, the tiger always has time to sleep, and there are always "enthusiastic people" who will tell you where to find the door. The customer has been there once, and people may not remember you, so always take photos with the customer to remind him of you. Because customers will meet many salespeople every day, you must be remembered by customers. I am very happy about this, because I knew who I was as soon as I went to the client.
First of all, we must understand the workflow and aim at different sales varieties. When I first faced this job, I felt very confused and didn't know where to start, but under the guidance of the leaders, I had a deep understanding of the sales process in recent months, including product sales, return and out-of-stock handling, and reconciliation. Leaders and colleagues often teach me some experience, and when I come back, I will take me to visit some customers and leaders and explain them carefully, which is of great help to my work.
Secondly, it is the study of professional knowledge. As a salesperson, it is essential to learn professional knowledge. If you don't know the performance, characteristics and uses of the products you sell, you can't introduce your products to customers well, and even you can't let customers know more about the products when consulting them, so in order to do a good job in sales, I will learn some product information in my spare time.
After several months of training, I have summarized my current sales work as follows: First of all, we should be diligent and practical, and learn more about the sales of products where there are already products, so that we can know some project information by the way and see if other products are needed. For the shops around us that don't cooperate with us, we should bring enough information to introduce our products and let them know about us in order to achieve the purpose of future cooperation.
It is not enough to be diligent in sales, but also to have good communication skills. As a salesperson, in addition to signing a contract to sell things, we also need to check the return, which requires good communication skills. At present, my main efforts are to improve my working methods, study product knowledge in depth, make full use of manufacturer resources, and gradually change passive sales mode into active sales to improve sales level.
In the past few months, with the help of leaders and colleagues, I have learned a lot of knowledge and have a certain understanding of the work of the sales position. I will devote myself to my future work and study with more full spirit and abundant energy, and strive to become a qualified salesperson.
Summary of the work of turning automobile sales probation into a full member; The probation period of three or six months is fleeting. Suddenly, I stood at the end of half a year. Looking back suddenly, the work experience of sales assistant in the past six months has been printed in my mind and engraved in my memory. What I have learned and gained from this experience will benefit me for life. As for my future career planning, I have a clear goal and made a detailed career planning table. Of course, these goals and plans are all around the company's sales work. The following is my summary of becoming a full member in order to express my strong desire to stay and work to my leaders.
During the probation period, as an automobile sales assistant, although not as stressful as a formal salesman, it will be more or less stressful. What's more, it is the first time to contact this kind of sales work, and it is inevitable that I will be a little nervous in the early stage of the trial. However, through continuous attempts at work during this period, with the encouragement and help of my colleagues, I slowly adjusted my mood and mentality. Treat this challenging job with a normal mind, treat customers with a peaceful mind, and treat the difficulties and grievances encountered in the work.
Because I am a girl, I don't know as much about cars as boys. Therefore, during the probation period, I have to pay twice as much effort as other new employees to memorize the sales knowledge of automobile products, including various product models, including various automobile assembly parts, including the advantages and disadvantages of various models and so on. Besides remembering these, I also need to learn various sales skills to improve my sales eloquence. At first, I just followed me to take my colleagues to study. When he received customers, I observed and learned the whole process of his sales. Patient service is very important when we sell to customers. Moreover, no matter how we treat our customers, whether he is wearing money or not, and regardless of his attitude, we should provide equal service, be patient and enthusiastic.
Because I received a client during my probation period. At first, when customers came into our store to look at cars, they just wore a pair of slippers and didn't take their bags. It seems that he can't afford a car. But I didn't treat him differently, but served him with the same enthusiasm and sincerity. Finally, when he bought two cars worth1100,000 on the spot without hesitation, I couldn't believe it was his own achievement.
Therefore, through the work and experience of this probation period, I not only gained rich rewards, but also gained a lot of skills and points about sales. If I can pass this probation period, I believe I will work harder to improve my sales skills and create rich achievements for the company.
Summary of automobile sales trainee becoming a full member 4. First, ideologically,
I always keep in mind my responsibilities as an automobile sales assistant, and I don't do anything beyond my responsibilities, and I don't let my energy be scattered elsewhere. Although I felt very tired and difficult at first, I persisted and made great progress. Always put the interests of the company first, and never did anything that harmed the interests of the company.
Second, at work.
I always keep the right attitude. I shouldn't relax because I am a probationary employee. I have been sticking to my post. I have encountered many problems that I can't solve by myself, but fortunately, with the help of leaders and colleagues, I can quickly get familiar with the work content and master the working methods. I am also very grateful to everyone for accepting me. I was not excluded because I was a new employee, but I was enthusiastic and quickly integrated into this big family. Of course, I also had the problem of unbalanced mentality at work, and it became more and more uncomfortable to choose to put it in my heart. Moreover, the leader gave me psychological counseling after discovering my problems, which made me adjust my mentality quickly. I think I can persist until now without the help of my leaders and colleagues.
Although my probation period will soon end, I will not let myself feel relaxed for this reason, but will continue to study, because I know I still have many shortcomings. Only in this way can I keep improving, catch up with other colleagues and stay behind. Of course, I also have confidence in myself, and I can handle my future work well. After all, I am not a lazy person. My work pressure will definitely increase after I become a full member, but I think I can withstand this pressure and move on. I also hope you can understand and agree to my application for full employment.
Summary of the work of turning automobile sales probation into a full member 5. In the automobile sales work before I became a regular employee, I was very sincere to the guests who came to our store to buy cars. Not only did they receive them sincerely when selling, but the information about cars provided to them during the sales process was as real as my service. When our shopkeeper gave us pre-job training in automobile sales, he told us that we could hide some information from our customers when selling, but I didn't agree with our shopkeeper, and I didn't integrate this into my automobile sales work. I always believe that only by holding a sincere attitude towards our sales targets can customers truly feel our sales ability. I think this is the place that can best reflect our sales level in sales work.
In the sales work before I became a full-time employee, the customers gave me a very good evaluation of my sales work, and I treated the customers in our store with such a sales service attitude. Because of this, they are very satisfied with the sales in our store. Similarly, I also have a good performance in car sales. Even if the guests didn't buy the car I recommended in the end, the sales attitude I gave them made them feel very comfortable.
Before I became a full-time employee, I often carried out door-to-door sales and telephone sales of cars in our store. In this respect, I am not better than the sales work in the store. For this sales problem, it is not impossible to find the reason for failure. First, customers are very wary of door-to-door sales and telephone sales of our cars, which makes it difficult for us to make the first step of sales from the beginning. Many customers refused us from the beginning.
Second, customers have no desire to buy a car. People who come to our store have a desire to buy a car, but not all the people we sell this time have a desire to buy a car, which has caused difficulties in our whole car sales work. Although I encountered many obstacles in door-to-door sales and telephone line sales, I honed my sales will in this difficult sales process, and I learned a lot more about automobile sales during this period than when I was in the store.
Summary of the work of turning automobile sales into a full member during the probation period 6 I. Work situation
In fact, I think everyone has an industry misunderstanding about the sales industry. Everyone always thinks that as long as they can speak eloquence well, they are not. This is just part of the sales technique. I always have to learn to pursue a more perfect self. I have been emphasizing this point in xx automobile sales company.
Our company has two 4s stores in downtown xx. My daily job is to run back and forth every day, develop customers every day and become famous in one fell swoop. These are just my daily work, and it is important to show my opportunities when I receive customers myself. It is important to have certain professional knowledge. Some customers know that cars should be more professional as car sales at this time, and they have occupied a lot of knowledge about our training when they first entered the company. Naturally, I used to sell cars, but the times are improving. We have to admit that the industry is also making progress, and we still have to keep in touch with new knowledge.
In daily work, customers come to the sales staff to make introductions, and professional things such as performance, interior decoration and displacement usually need to be accumulated more. Now in the fierce competition and the increasingly prosperous industry, it is not easy for our xx automobile sales company to keep its original intention.
In this case, peer competition occurs every day. During the trial period, I have been wooing effective customers in our urban area, vigorously cultivating offline customers and cooperating with the company to develop agents. During this period, I have been trying to become the elite of xx automobile sales company, constantly developing customers and improving my sales ability through repeated tempering. This is a qualitative leap. During the short trial period, I also talked about several businesses, and after my efforts, I sold several cars.
Second, the existing problems
It is not a good habit because you are too eager to complete your sales task, and sometimes it will actually backfire. It is the most failure for a salesperson to expose himself at work. It is also because of these problems that I failed to complete the sales performance in the first month. This is a very bad problem, and I have to face up to my mentality. In the future, we will definitely adjust our competitive spirit and do a good job in selling to the sales elite of the company.