For the same product, there may be subtle differences in the packaging of different batches, which is inevitable in the normal production process. In order to meet the market demand, manufacturers may adjust or update the packaging. Therefore, even if the letters of the two bottles are different, it does not mean that the product is fake or has quality problems.
To judge whether a product is true or false, we can start from the following aspects. You can judge whether it is reliable through the purchase channel. If the products are purchased in official website, counters or formal authorized channels, they can basically be guaranteed to be genuine. And if it is a product purchased in an unauthorized channel, there is a risk of being sold fake goods. You can carefully check the relevant information on the product packaging and label, such as production date, expiration date, batch number, etc. If the information is complete, clearly visible and consistent with the official information, it is more certain that it is genuine.
You can also consider comparing it with the products you bought before. If there is a big difference between the letters on the two bottles, you can feedback this situation to the brand customer service, consult their opinions, and provide relevant pictures to answer. Brand customer service can usually provide professional guidance and answers, and give reasonable answers to your questions.
Heilan Mystery Essence is a very popular skin care brand, and its products have high popularity and recognition in the market. In view of the fact that the letters of the two bottles you said are different, it needs multi-angle analysis. Only by comprehensively considering the purchase channel and packaging information, and comparing with the previously purchased products, can we judge whether the products are genuine or not more accurately. If you have any questions or questions, please contact the brand customer service for help and answers.