Summary of 2022 Personal Work Report 1
I have been working for two years since graduation. In the past two years, there have been laughter and tears, and more is growth. In the past two years, with the care and guidance of the leaders of all departments of the company and the support and help of my colleagues, I have done my job well and successfully completed all the tasks assigned by the leaders, and all aspects have been improved. Now I will summarize my work in these two years as follows:
First, a down-to-earth and serious work attitude.
In the past two years, I have been down-to-earth, diligent, hard-working, trying to do my job well and trying to avoid any loopholes in my work.
The administrative personnel specialist is a service-oriented job, which is more complicated. Do a good job in various services every day to ensure the normal development of the work of various departments. The daily work is trivial and needs to be careful, not sloppy, let alone sloppy. In order to finish all the work on time, the daily work is divided into the most urgent, urgent, general and non-urgent, which ensures the quality and efficiency of the work and, more importantly, avoids omissions.
Two, due diligence, do a good job in administrative personnel files.
Conscientiously do their own work and routine work, assist leaders to maintain a good working order and working environment, and make file management more standardized, standard and orderly; At the same time, do a good job in logistics services, so that leaders and colleagues can avoid worries, and under the leadership of the department manager, actively do the daily housekeeping work of the department.
Meeting management: Do a good job in the venue layout of weekly and departmental regular meetings, keep meeting minutes and write meeting minutes. It is said that learning is endless, but the existing knowledge level is far from enough. With the continuous development of enterprises, only by continuous learning and accumulation can we meet the needs of enterprise development. Therefore, I use my spare time to study and improve my quality.
Third, the future plan
In the next 3-5 years, I will continue to work hard to improve my work skills, strengthen the study of administrative personnel work, and make it more professional.
Summary of 2022 Personal Work Report 2
Since 20__, I have mainly worked as a cashier at the front desk of _ _ hotel. With the correct guidance of leaders and the care and support of comrades, I always adhere to the purpose of "customer first", adhere to high standards and strict requirements, and conscientiously complete all tasks assigned by leaders. My ideological quality, professional level and comprehensive ability have been greatly improved and achieved certain results. Now I will summarize the work of the past year as follows:
First, strengthen business study and continuously improve service level.
In this year's work, I insisted on strengthening study as an important way to improve my own quality, and carefully studied the knowledge of hotel service etiquette, checkout business, cashier precautions and so on. Through continuous self-study, we will constantly hone our personal conduct, strive to improve our professional ethics and service skills.
Second, fulfill their duties and conscientiously do their jobs.
As a hotel cashier, I can conscientiously perform my duties, be proactive, work hard, be brave in difficulties, do my duty and make contributions in ordinary work.
First, do a good job as a cashier. I tried to learn the cashier's business knowledge and carefully checked the accounts receivable, so that the accounts receivable settlement was timely and clear, and the guests were satisfied.
Second, adhere to warm and thoughtful service, do not bring negative emotions to work, take the initiative in work, and there is no phenomenon that one's own emotions affect the attitude towards guests.
The third is smiling service, which provides different services for different guests, anxious for the guests, thinking about the guests' thoughts, and making the guests feel at home with the most intimate side. Even if you encounter unpleasant things in the checkout service, you can still greet them with a smile.
The fourth is not to treat guests at will. When a guest's needs need the assistance of other departments or individuals, I can take the initiative to consult clearly before making a decision, give the guest the most accurate answer, and let the guest know that his problem cannot be solved immediately. I am really trying my best to help him.
The fifth is to adhere to the principle and refuse the request of the guests. Many guests asked the front desk to issue more invoices, but I refused, and suggested that guests can spend money at other operating points, which can not only increase the income of the hotel, but also meet the needs of guests, but never violate the principle of echoing with guests.
The sixth is to enhance the awareness of vacancies and make guests "happy and satisfied".
The cashier at the front desk is the last department that guests contact before leaving the hotel, so they usually complain about the various services of the hotel at checkout, and these problems are not necessarily caused by the cashier. I can take the initiative to explain the situation to other individuals or work departments and ask for help. After the problem is solved, I will solicit the opinions of the guests again, make up for the mistakes of other colleagues or departments, calmly play the role of intermediary, and deepen the trust of customers, so as to establish close mutual trust with the guests and leave a good impression on the hotel.
Third, work style.
In terms of work style, I always adhere to warm and thoughtful, active service, rigorous and meticulous service attitude and down-to-earth and hard-working service spirit. At work, we should respect leaders, unite with comrades, be strict with ourselves, be modest and prudent, take the initiative to accept opinions and suggestions from all sides, enhance the sense of responsibility of cashier work, and devote ourselves to work with full enthusiasm. In terms of discipline, I can strictly abide by various rules and regulations, better implement the leave system, strictly abide by work discipline, and maintain the good image of hotel employees.
In the future work and study, 20__ year work plan:
1, consciously strengthen learning, learn from professional knowledge, learn from colleagues around you, learn from your own work and life practice, and gradually improve your professional level and comprehensive quality.
2, strive to improve the initiative, not afraid of many things, not afraid of small things, in the practice of bit by bit to improve and improve themselves.
In a word, I have made some achievements in this year's work, but there are still many gaps from the requirements of leaders and comrades: the main reason is that I have not mastered business knowledge tightly enough and my study is not systematic and in-depth. In my future work, I will carry forward my achievements, overcome my shortcomings, do a good job in a down-to-earth and conscientious manner in the spirit of being highly responsible for my work and career, and live up to the expectations of leaders and comrades.
Summary of 2022 Personal Work Report 3
A year has passed, but this work has to continue. At the same time, for this year, my work has also undergone great changes, from a familiar position to a strange place, to adapt again and learn new things. But also let me do things well, get affirmation, and improve my ability faster. At the same time, I am also very grateful for this opportunity.
I have been familiar with the post for a long time, so I don't want to say much. The main thing is to do things seriously, and the leader gave me trust. By the middle of the year, I was transferred to a new post. No other colleagues in the company have done it before. New projects and new things can be said to be unfamiliar in many aspects, but you can trust me to do it, and I will do it well, but I can't. In my post, I didn't screw things up. Instead, I made good use of my own experience and ability to promote my work. I also communicate with my peers and think more about how to improve and optimize my work so that I can do better. In order to do this project well, study actively and go out for some training, I have also made great progress. I have also made great progress in the past six months.
At work, because I am unfamiliar, I have never met new people and things to deal with before, but I also make good use of my previous experience and ability to do everything well, to find better methods, optimize and improve, and constantly improve. Although I am not familiar with the new project, I am getting familiar with it, and I know how to do it well. I am very grateful for this opportunity. I won't do this until my efforts are recognized. At the same time, I also understand that opportunities are not easy. What is more important is to do the project well, so as to be worthy of the trust given by the leaders. At the end of the year, the project is on track and my work can be recognized. I will only have a lot of efforts and my ability will be cultivated. Of course, there are still many aspects that need to be improved. These are also things that I have to keep doing to make progress.
Although this year has been very full, I also know that there is still a lot of room for improvement, and this job also makes me understand that if you want to seize the opportunity, you must do well in your own job, get the ability to exercise and get recognition. Then you can seize the opportunity, make more preparations and give yourself a chance to gain more.
Summary of 2022 Personal Work Report 4
Over the past year, under the correct leadership of the manager, with the active support and great help of my colleagues, I was able to be strict with myself, better perform the duties of a foreman, and successfully complete my work tasks, which was affirmed by the leaders and praised by my colleagues. To sum up, I have gained a lot.
First, on-the-job study, and constantly improve their professional level.
As a cashier foreman, the cashier is the first. Only when the professional level is high can we win the support of our colleagues and take good care of the people below. Although I have been working as a cashier for three years, I have made some achievements, but these achievements are still not enough. With the development of supermarkets, new requirements are put forward for our cashier's work. Through study, I can always master computer operation technology first, and always give guidance to the following comrades.
Second, do a good job in employee management and guidance.
Although the foreman is not a big leader, he also manages a bunch of people. It is the trust of the leaders that makes me shoulder this heavy responsibility. Therefore, at work, I always have strict requirements for them. No matter who violates the discipline, I will not tolerate it. It is precisely because I can be strict with myself, manage boldly and care about the employees below, so they all respect me and obey my management. In a year, we will
Third, arrange the cashier's duty and shift change reasonably.
The cashier's work is not tiring, but he must be careful, so the cashier must always keep a good attitude and vigorous energy. Therefore, when arranging the work of several employees, I always try to let the cashier have a good rest and take care of their special situation without affecting the work of the supermarket.
Fourth, do a good job at the first level and share worries with leaders.
As a foreman, I will never trouble the leader for the problems that can be solved at the cashier level, and I will never miss the opportunity to report to the leader for instructions.
This year, although some achievements have been made, there is still a lot of room for development. I believe that as long as I work hard with our cashier, I will definitely do better.
Summary of 2022 Personal Work Report 5
20__ years have passed, busy and full, and I have been in the company for one year. On the 20th, I formally joined the company, engaged in administrative and personnel management. Over the past year, I have focused on management, service, learning and other work priorities, and paid attention to the pivotal role of the administrative department in connecting the preceding with the following, connecting the left and right, and coordinating all parties, and made positive contributions to the successful completion of the company's annual business objectives and tasks. This year's work summary and report are as follows:
First, the completion and achievements of key work this year.
(1) Handling and annual inspection of various licenses of the company, as well as liaison and communication with external institutions. In 20__ _, cooperate with relevant departments, successfully complete the replacement of relevant licenses after the change of the company's business address, complete the annual inspection of the company's licenses on time, organize and accept the inspection of government drug supervision, social security, fire protection and other departments, correct the industrial and commercial electronic information of enterprises, and maintain good relations with the district industrial and commercial bureau, social security bureau, labor inspection brigade and other departments.
(2) Budget and control of management expenses. According to the company's financial standard system, in order to reasonably control the management expenses of the enterprise, the administrative department has made a budget plan for the next month at the end of each month, and tried to control the expenses within the plan. I set up a ledger for the company's office space rental fees, utilities, office and labor insurance supplies, fixed assets purchase, communication fees between employees and the company, etc. And register one by one every month, and summarize and analyze the data at the end of the year, so as to budget and control the expenses more accurately and carefully in the coming year.
(3) Management of the company's fixed assets, office supplies and labor insurance supplies. As an administrative department, purchasing, managing and distributing the company's fixed assets, office supplies and labor protection supplies is one of the important daily work of the department. After I entered the company, I first counted, registered and marked the company's existing fixed assets, then revised and formulated the management system of fixed assets and office supplies according to the company's actual situation, established the process of adding fixed assets, applying for instructions from relevant departments and general managers before purchasing, and collecting and distributing office supplies quarterly, which standardized the company's fixed assets and office supplies.
(4) Management of company seals, files and contracts. In 20 _ _ _, the administration department drafted and revised the system of company seal management, file management and contract management, standardized the registration process of official seal use, and sorted out the company files and contracts. In view of factors such as not affecting work efficiency, the contract circulation approval process has not been fully implemented, but the contract approval steps are temporarily incorporated into the official seal use approval, which avoids risks to some extent.
(five) to manage the salary, welfare and performance appraisal of the employees of the company. Since I joined the company in _ _ _ _, I have taken over the accounting and distribution of employees' wages and benefits. In the past 65,438+00 months, I have completed the monthly salary accounting on time. According to the external market situation and the actual situation of the company, I have assisted the general manager's office in formulating and improving the salary management system and performance appraisal management system, adjusted the employees' monthly salary, social security base and provident fund, ensured the rights and interests of employees, and made the company's salary management more standardized. At the end of the year, according to the requirements of the group headquarters, make statistics on the implementation of the company's 20-year salary budget and draw up the 20-year salary budget to ensure that the company's total salary does not exceed the prescribed standards and is competitive and attractive in the industry.
(VI) Assist the quality and sales department of the company to complete relevant work. The company's business philosophy is to manage and control each process with the quality assurance system as the main line. As a pivotal department, the Administration Department actively assists the Quality Management Department in the revision of quality system documents, training and testing institutions, warehouse renovation and process optimization. , and assist sales, procurement, finance and other departments in daily preparation and submission of materials to ensure the smooth operation of the company.
Two. Progress made this year
(1) Through daily work and cooperation with various departments, I learned about the overall operation process of the company and infected and learned the team spirit of the company.
(2) Deeply realize the importance of quality management system to an enterprise, have a new understanding of the role of quality management, and learn the relevant knowledge of drugs and GSP.
(3) By handling administrative and personnel work alone, I have exercised and improved my adaptability and judgment.
Third, three thoughts on this year's work.
(1) Perhaps because of the lack of experience in pharmaceutical commercial enterprises before, I was not familiar with the operating procedures and rules of enterprises at first, and failed to meet and foresee the needs of other departments in advance. In the future, I need to know more about the work of various departments in order to better serve and supervise them.
(2) I don't know enough about medicine, so I need to learn and understand the basic knowledge of medicine, GSP knowledge, medical laws and regulations, especially the quality management system documents of our company.
(3) Because of the miscellaneous work that individuals are responsible for, sometimes they don't prioritize and arrange the time, so that some planned work can't be carried out. In 20 years, I will strengthen my personal time management level, improve efficiency, and complete all my work in a more orderly manner.
Fourth, learn and grow.
(1) In 20 _ _ years, he participated in the training organized by the Quality Management Department, the self-study and testing of drug regulations, the construction of talent system organized by the Group Headquarters, the use of E-HR system, the "team execution" and the special training of legal risk control.
(2) Advantages and disadvantages of this year's self-evaluation:
My advantages: outgoing, cheerful, helpful, conscientious, careful, correct, responsible, good at communicating with people, flexible in dealing with various problems and emergencies.
My shortcomings: professional knowledge needs to be improved, macro-planning and overall analysis ability needs to be improved, and the height of the problem is not enough.
Five, 20__ years of thinking and specific measures for this position.
(1) Continue to manage company licenses and official seals and maintain good communication with external institutions.
(2) Refine the management expense budget and strictly control the expense audit expenditure.
(3) Do a good job in the management of fixed assets, office supplies and labor insurance supplies, and optimize the procurement plan.
(IV) Strengthen the management of company archives and contracts, and gradually refine the processes and records without affecting the efficiency.
(V) Implement the salary and welfare budget as planned, implement and constantly improve the performance appraisal management system, and establish annual KPI indicators for departments and employees.
(VI) Establish an employee exchange platform, and cultivate the company's reserve talents through recruitment, training, job transfer and inter-company exchanges.
(VII) Maintain contact and communication with the group headquarters, complete the assigned tasks on time, and pay attention to the available resources.
(VIII) Assist the Quality Management Department to revise and improve the company's quality management system, optimize personnel allocation and improve cooperation efficiency.
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